XMA
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xma.co.ukRating based on 19 employees who took the Breakroom Quiz
About jobs at XMA
Pay
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Good
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Most people are paid a living wage
Do XMA pay a living wage?
Most people are paid a living wage.
How we know this
80% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between July 2024 and February 2026.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ13.45 per hour, and ÂŁ14.80 per hour in London.
Find out more in our explainer about the Real Living Wage.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at XMA?
Most people find it easy to book holiday.
How we know this
85% of people report it’s easy to book holidays.Based on data from 13 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Workplace
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Needs improving
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Most people are stressed
Is it stressful to work at XMA?
Most people feel stressed here.
How we know this
70% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between July 2024 and February 2026.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
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Most people don’t recommend their team
Do people at XMA recommend working with their team?
Not many people recommend working with their team.
How we know this
80% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between July 2024 and February 2026.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
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Most people don’t get enough training
Do people get enough training when they start at XMA?
Most people didn’t get enough training when they started.
How we know this
70% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between July 2024 and February 2026.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Head office doesn’t understand what’s happening
Do people think XMA head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
70% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between July 2024 and February 2026.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
How XMA ranks
XMA ranks joint 90th to work for out of business services.
- 89 Intercity Technology
- 90= XMA
- 90= I247
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 12 April 2026.
XMA job reviews
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Best thing
It's not that hard
Worst thing
It's stressful and I'm underpaid
Service desk analyst at XMA, April 2025
Handy to know
How are people paid?
Based on 10 XMA employees