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William Hill

Breakroom Rating
based on 94 job reviews
5.7/10
  • UK
  • Betting shops
williamhill.com

William Hill job reviews

Find out what William Hill jobs are really like…

94 William Hill employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 6.6/10

    Cem

    • Manages people
    • £9.20 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Treated with respect
    3. Hard to change shifts

    Best thing

    Customers and the shop team

    Worst thing

    Long hours

    Find out more
    April 2020
  • 7.2/10

    Manager

    • Manages people
    • £9.08 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Easy to change shifts
    3. Managers change their shifts at short notice
    Find out more
    March 2020
  • 8.0/10

    Cleaner

    • £8.21 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Recommends their team
    3. Minimum sick pay

    Best thing

    Work on own

    Find out more
    February 2020
  • 2.9/10

    Customer service assistant

    • £8.20 per hour
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Not paid accurately
    2. Less than a week’s notice of their shifts
    3. Hard to take holidays

    Best thing

    Meeting peoole

    Find out more
    February 2020
  • 5.5/10

    Customer experience manager

    • Manages people
    • £9.14 per hour
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Doesn’t recommend their team
    3. Three weeks notice of their shifts

    Best thing

    Staff

    Worst thing

    Area

    Find out more
    February 2020
  • 7.4/10

    Broadcast editor

    • £17,500 per year, working a 38 hour week
    • 34–44 years old
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Treated with respect
    3. Two weeks notice of their shifts
    Find out more
    November 2019
  • 2.2/10

    Customer service assistant

    • £8.20 per hour
    • 18–20 years old

    What they say about their job

    1. Not enough training
    2. No paid breaks
    3. Bad for students

    Best thing

    The staff

    Worst thing

    The amount of responsibility and pressure put on the staff

    Find out more
    October 2019
  • 7.9/10

    Customer experience manager

    • Manages people
    • £11,100 per year, working a 23 hour week
    • 34–44 years old

    What they say about their job

    1. Enough training
    2. Four weeks notice of their shifts
    3. No paid breaks

    Best thing

    Dealing with customers

    Worst thing

    Management

    Find out more
    October 2019
  • 4.2/10

    Manager

    • Manages people
    • £18,700 per year, working a 40 hour week
    • 34–44 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Not treated with respect
    3. Bad for people with caring responsibilities

    Best thing

    Customers

    Worst thing

    Manager

    Find out more
    October 2019
  • 5.2/10

    Cashier

    • £8.21 per hour
    • 45–54 years old

    What they say about their job

    1. Good for people with caring responsiblities
    2. No paid breaks
    3. Haven’t had any opportunities to progress

    Worst thing

    Late nights

    Find out more
    October 2019
  • 8.1/10

    Customer experience assistant

    • Manages people
    • £9.02 per hour
    • 34–44 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Paid accurately
    3. Working lots of extra hours

    Best thing

    Job itself and colleagues

    Worst thing

    Angry customers

    Find out more
    October 2019
  • 7.2/10

    Customer experience manager

    • Manages people
    • £18,600 per year, working a 38 hour week
    • 25–34 years old

    What they say about their job

    1. Easy to take holidays
    2. Managers don’t change their shifts at short notice
    3. No paid breaks

    Best thing

    It's not a difficult job

    Worst thing

    I feel its unsure at the moment

    Find out more
    October 2019
  • 4.3/10

    Customer experience manager

    • Manages people
    • £20,500 per year, working a 38 hour week
    • 55–64 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Stressed
    3. No paid breaks

    Best thing

    Varied days off

    Worst thing

    Unsocial

    Find out more
    October 2019
  • 6.8/10

    Customer experience manager

    • Manages people
    • £9.00 per hour
    • 21–24 years old

    What they say about their job

    1. Not working lots of extra hours
    2. Managers don’t change their shifts at short notice
    3. No paid breaks
    Find out more
    October 2019
  • 3.4/10

    Customer assistant

    • £8.38 per hour
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. No paid breaks
    3. Hard to change shifts

    Best thing

    Tips

    Worst thing

    Employees

    Find out more
    October 2019
  • 7.6/10

    Customer experience manager

    • Manages people
    • £10.50 per hour
    • 25–34 years old

    What they say about their job

    1. Tips are shared fairly
    2. Enough training
    3. No paid breaks

    Best thing

    Company is easy going

    Worst thing

    Pay

    Find out more
    October 2019
  • 2.9/10

    Manager

    • Manages people
    • £18,500 per year, working a 38 hour week
    • 34–44 years old

    What they say about their job

    1. Not paid accurately
    2. Stressed
    3. Not treated with respect

    Best thing

    Customers

    Worst thing

    The bosses

    Find out more
    October 2019
  • 2.9/10

    Customer experience assistant

    • £10.50 per hour
    • 21–24 years old

    What they say about their job

    1. Two weeks notice of their shifts
    2. Hard to change shifts
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Travel card

    Worst thing

    Lack of adherence to contracted hours

    Find out more
    October 2019
  • 6.5/10

    Customer experience assistant

    • £8.32 per hour
    • 25–34 years old

    What they say about their job

    1. Not stressed
    2. Easy to change shifts
    3. No paid breaks

    Best thing

    Customers

    Worst thing

    Late close

    Find out more
    October 2019
  • 6.8/10

    Customer experience assistant

    • £8.90 per hour
    • 55–64 years old

    What they say about their job

    1. Enough training
    2. Paid accurately
    3. Three weeks notice of their shifts

    Best thing

    The staff

    Worst thing

    Hours

    Find out more
    October 2019