Wilko
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DismissWilko is a retailer. They sell food, pet supplies, stationery, homeware and household products.
wilko.comDo Wilko pay by the hour or annually?
People get paid by the hour at Wilko.
- 92% of people report they get paid by the hour.
- 8% of people report they get paid an annual salary.
Last updated 4 February 2024
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What employees are saying about Wilko
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Best thing
The team I work with, the regular customers you build up relationships with, the staff discount and the bargains we are able to get when things go into the sale.
Worst thing
No security support, constant shoplifters and some violent abusive ones. We get moaned at about stockloss but the company does nothing to help us with thieves. Never enough staff and no recruitment done to cover when staff leave (which is very frequently) yet head office want more and more tasks done. Some policies are only applied to certain staff members and others get away with allsorts. We are measured on sales but constantly left without stock of many items so shelves look empty, customers complain and staff feel useless.
Wilko Employee, May 2023
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Best thing
Friendly place to work.
Decent place to work on a part time basis.Worst thing
Variable shifts with start times all over the place.
Level of shop lifting makes it threatening at times, as no real security.Wilko Employee, March 2022
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Best thing
The friendly customers & some team members.
Worst thing
Many difficult customers, the lack of variety, set roles, demarcation lines & feeling stressed, not enough staff, staff leaving & not being replaced, always running around like headless chickens!.
Wilko Customer service assistant, February 2022
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Best thing
Other staff
Worst thing
Fewer staff than we used to have and yet all the same tasks have to be carried out by the few that are left
Wilko Customer assistant, February 2021
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Best thing
The responsibility I am given to know my job and left to do it without being consistently nagged about speedyness.
Worst thing
Short staff and doing the job of 3
Wilko Customer service assistant, October 2019