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WHSmith

Breakroom Rating
based on 17 job reviews
5.1/10
  • UK
  • Retailers
whsmith.co.uk

WHSmith job reviews

Find out what WHSmith jobs are really like…

17 WHSmith employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 5.5/10

    Store manager

    • Manages people
    • £29,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Stressed
    3. Doesn’t recommend their team

    Best thing

    The team

    Worst thing

    Cleaning

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    April 2020
  • 2.6/10

    Operations manager

    • Manages people
    • £19,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Hard to take holidays
    2. Doesn’t recommend their team
    3. Haven’t had any opportunities to progress

    Best thing

    Customer satisfaction

    Worst thing

    Understaffed

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    April 2020
  • 6.6/10

    Csa

    • £8.58 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Not working lots of extra hours
    3. Stressed
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    March 2020
  • 5.0/10

    Store manager

    • Manages people
    • £27,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. No paid breaks
    3. Employer doesn’t understand what’s happening on the ground
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    March 2020
  • 6.4/10

    Sales

    • £8.21 per hour
    • 45–54 years old
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Have had opportunities to progress
    3. Hard to change shifts
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    February 2020
  • 4.9/10

    Sales assistant

    • £8.62 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Not enough training
    3. Hard to change shifts
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    February 2020
  • 6.5/10

    Goods in expert

    • £9.90 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Treated with respect
    3. Hard to take holidays
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    February 2020
  • 3.8/10

    Sales assistant

    • £8.25 per hour
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Haven’t had any opportunities to progress
    3. Working lots of extra hours
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    January 2020
  • 4.6/10

    Sales assistant/ Post Office counter clark

    • £8.21 per hour
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. No paid breaks
    3. One week notice of their shifts

    Best thing

    Discounts and friendly staff

    Worst thing

    Short staffed and feeling guilty if you go on the sick

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    December 2019
  • 3.8/10

    Sales assistant

    • £8.21 per hour
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Haven’t had any opportunities to progress
    3. Minimum sick pay

    Best thing

    The people

    Worst thing

    Head office, no staff, stressful

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    December 2019
  • 7.3/10

    Supervisor

    • Manages people
    • £11,500 per year, working a 26 hour week
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Treated with respect
    3. Hard to take holidays

    Best thing

    Getting a higher position in my job

    Worst thing

    Staff dont do as they are told

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    November 2019
  • 4.3/10

    Customer assistant

    • £6.16 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Easy to take holidays
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team

    Best thing

    Most of the workers

    Worst thing

    Management

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    November 2019
  • 6.8/10

    Supervisor

    • Manages people
    • £18,500 per year, working a 44 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Proper sick pay
    3. Stressed

    Best thing

    Staff i work with

    Worst thing

    Too much pressure from headoffice and staff cut

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    October 2019
  • 6.0/10

    Manager

    • Manages people
    • £21,000 per year, working a 50 hour week
    • 55–64 years old

    What they say about their job

    1. Paid accurately
    2. Recommends their team
    3. Hard to take holidays

    Best thing

    People

    Worst thing

    Hrs

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    October 2019