Whitbread
- UK
- Pubs and bars
Good Jobs Score
Our assessment of how good the jobs are at Whitbread, based on what 16 employees have told us.
Before you apply for a job at Whitbread, know what it’s really like…
We’ve surveyed 16 current employees about their job at Whitbread. They’ve told us their hourly pay rate, staff discount, and much more.
Hourly pay rates
| Front of house | £7.81–8.46
From 3 hourly employees |
| Kitchens | £8.76–9.21
From 3 hourly employees |
| Managers | £8.76–10.41
From 4 hourly employees |
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Pays less than the Real Living Wage
Pays less than the Real Living Wage
CloseWhat Whitbread employees say
50% of people report they are paid less than the Real Living Wage for their location
Based on 10 employee responses
Why this matters
At a good job, your hourly pay should cover the real cost of living.
The Real Living Wage is calculated based on what it actually costs to live in a particular location.
It is currently £9 per hour across the UK and £10.55 per hour in London.
It is calculated each year by a charity called the Living Wage Foundation.
Not great -
People get paid every month
People get paid every month
CloseWhat Whitbread employees say
90% of people report they get paid every month
Based on 10 employee responses
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People get paid accurately and on time
People get paid accurately and on time
CloseWhat Whitbread employees say
100% of people report they got paid accurately and on time in the last 6 months
Based on 8 employee responses
Good
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares
Hours
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This employer uses part time and full time contracts
This employer uses part time and full time contracts
CloseWhat Whitbread employees say
- 50% report having part time contracts (16-35 hours)
- 50% report having full time contracts (more than 35 hours)
Based on 10 employee responses
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Most people work the same number of hours they’re contracted for
Most people work the same number of hours they’re contracted for
CloseWhat Whitbread employees say
71% of people report working about the same number of hours they’re contracted for each week
Based on 7 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Good -
Most people don’t worry about getting enough hours
Most people don’t worry about getting enough hours
CloseWhat Whitbread employees say
70% of people report they don’t worry about getting enough hours
Based on 10 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good -
People get their schedule 2 weeks in advance of when they’re working
People get their schedule 2 weeks in advance of when they’re working
CloseWhat Whitbread employees say
60% of people report that they get their schedule two weeks in advance of when they’re working
Based on 10 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Not great -
Some managers change people’s shifts at short notice
Some managers change people’s shifts at short notice
CloseWhat Whitbread employees say
60% of people say their manager changes their shifts at the last minute
Based on 10 employee responses
Not great -
Only some people get enough choice over which shifts they work
Only some people get enough choice over which shifts they work
CloseWhat Whitbread employees say
56% report that their manager gives them enough choice over which shifts they work
Based on 9 employee responses
We need more data to be sure of this finding.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Not great
Benefits
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People don’t get paid breaks
People don’t get paid breaks
CloseWhat Whitbread employees say
78% of people report that they don’t get paid breaks
Based on 9 employee responses
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Not great -
People only get the legal minimum amount of sick pay
People only get the legal minimum amount of sick pay
CloseWhat Whitbread employees say
100% of people report that they only get the legal minimum amount of sick pay
Based on 9 employee responses
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Not great -
Most people find it easy to book holidays
Most people find it easy to book holidays
CloseWhat Whitbread employees say
67% of people report it’s easy to book holidays
Based on 6 employee responses
We need more data to be sure of this finding.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
Workplace
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People feel stressed here
People feel stressed here
CloseWhat Whitbread employees say
100% of people say they often feel stressed at work
Based on 9 employee responses
We need more data to be sure of this finding.
Bad -
Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
CloseWhat Whitbread employees say
56% of people say they’re treated with respect by their managers
Based on 9 employee responses
We need more data to be sure of this finding.
Good -
People don't get enough training when they start
People don't get enough training when they start
CloseWhat Whitbread employees say
88% of people report they wanted more training when they started working here
Based on 8 employee responses
We need more data to be sure of this finding.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Bad -
Most people are given support to progress here
Most people are given support to progress here
CloseWhat Whitbread employees say
In the last year, 60% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 10 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Good -
Only some people feel well informed about how the company is doing
Only some people feel well informed about how the company is doing
CloseWhat Whitbread employees say
50% of people feel that they are kept well informed about how the company is doing as a whole
Based on 10 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Not great -
People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat Whitbread employees say
75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work
Based on 8 employee responses
We need more data to be sure of this finding.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
Is your job a good job?
💰How does your pay compare to jobs nearby?
⏱Could you get better shifts or more hours?
👉Take our survey and see how your job compares