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West Midlands Ambulance Service job reviews

Showing 30 reviews from:

  • Best thing

    We have 18 Days off no regrets

    Worst thing

    General Public as they are not aware of what is going on

    4.9

    Employee, July 2021

  • Best thing

    Camaraderie with colleagues and patients. Support from same colleagues

    Worst thing

    Shifts changed to a rota that gives a poor work/life balance leading to lots of unhappy colleagues and increased sickness due to work related stress

    4.7

    Employee, July 2021

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  • Best thing

    The good outcomes. The days when all the crews go home on time on your watch. The people.

    Worst thing

    The stress. The pressure. The calls from management if you’re sick. The days when people wait 4 or 5 hours for an ambulance.

    5.8

    Employee, June 2021

  • Best thing

    Almost like own boss, able to time jobs around mini breaks with getting the job done
    Helping people makes it all worth it
    Good pay

    Worst thing

    Not feeling safe or being out into unsafe situations
    Public Not understand what to call an ambulance for as go to a lot of people who needed to call their own gp

    6.8

    Employee, May 2021

  • Best thing

    My work friends

    Worst thing

    All the time wasters and politics

    5.8

    Employee, May 2021

  • Best thing

    Helping patients, amazing colleagues

    Worst thing

    Poor training of new staff in recent months

    7.4

    Employee, May 2021

  • Best thing

    Job satisfaction
    Helping others

    Worst thing

    Long hours
    Not always treated fairly

    5.5

    Employee, April 2021

  • Best thing

    The level of autonomy, pay, no ywo days are the same

    Worst thing

    Service users. High amount of unpaid working requirements.

    7.4

    Employee, April 2021

  • Best thing

    The majority that I work with are lovely

    Worst thing

    The way some people are mistreated or taken advantage of

    5.5

    Employee, March 2021

  • Best thing

    Every day is different
    Feel that I’m doing something worthwhile

    Worst thing

    Mental health can take a hit
    Night shifts

    9.5

    Technician, March 2021

  • Best thing

    No 2 days the same

    Worst thing

    Shift work can be hard on family life

    7.9

    Employee, March 2021

  • Best thing

    Working with people, working to solve their problems, no two days are ever the same.

    Worst thing

    Inconsistent controlling, 10 hours into the shift suddenly being sent 40-50 miles out of the area to a low priority call that ensures a late past time finish when you know/can see similar calls being left in your own area.

    6.1

    Paramedic, March 2021

  • Best thing

    The pay

    Worst thing

    Amount if mileage driving with only 30 minute break. So support if things go wrong. Stress levels

    6.5

    Employee, February 2021

  • Best thing

    Good work/home balance. Friendly and amenable managers and staff. Plenty of time off.

    Worst thing

    12 hour shifts

    9.4

    Employee, February 2021

  • Best thing

    Being out and about

    Worst thing

    Controls incompetent

    6.1

    Employee, February 2021

  • Best thing

    Everything, I love my job

    8.9

    Nepts, February 2021

  • Best thing

    Patient experience

    Worst thing

    Dealing with Covid

    7.8

    Patient Transport apprentice, February 2021

  • Best thing

    Helping patients and staff

    Worst thing

    Pressure from management

    5.5

    Assistant supervisor, January 2021

  • Best thing

    Knowing my help is real and people benefit from me doing my job

    10.0

    Call handler, January 2021

  • Best thing

    Set rota

    Worst thing

    Nights and audits

    6.6

    Advanced nurse practitioner, January 2021

  • Best thing

    Looking after patients

    Worst thing

    The long night shifts

    8.6

    Ambulance technician, December 2020

  • Best thing

    Helping people in their time of need

    8.4

    Call handler, December 2020

  • Best thing

    No day is the same

    Worst thing

    People will die

    8.9

    Technician, December 2020

  • Best thing

    Helping patients, fantastic colleagues

    Worst thing

    Reduction in training for newest staff, strict sickness policy, difficult to raise concerns about manager

    6.0

    Call handler, November 2020

  • Best thing

    Satisfaction, humour, the "moments", helping people & making a difference

    7.4

    Student paramedic, November 2020

  • Best thing

    Helping people

    Worst thing

    General public becoming aggressive

    5.8

    Paramedic, November 2020

  • Best thing

    Meeting people on the rd

    Worst thing

    Lack of communication

    7.6

    Employee, October 2020

  • Best thing

    variety
    Helping people

    Worst thing

    over used service
    Long distances
    Undervalued

    5.8

    Paramedic, July 2020

  • Best thing

    not the same every day

    Worst thing

    stress, long hours due to late finishes.

    4.0

    Paramedic, April 2020

  • Best thing

    Save lives

    Worst thing

    Bad wage they also take £300 off you after tax for uni.

    7.0

    Student paramedic, March 2020