West Midlands Ambulance Service University NHS Foundation Trust

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The West Midlands Ambulance Service responds to health emergencies.

wmas.nhs.uk

West Midlands Ambulance Service University NHS Foundation Trust job reviews

Showing 26 reviews

  • Worst thing

    No progressive job opportunities or further training. You are paid to do a job. There are no career enhancement opportunities

    3.7

    West Midlands Ambulance Service University NHS Foundation Trust Employee, August 2023

  • Best thing

    Makes a different to society.
    going nee naww.

    Worst thing

    pressure on the NHS. ban in overtime. Higher management needs come first

    2.4

    West Midlands Ambulance Service University NHS Foundation Trust Employee, May 2023

  • Best thing

    Comradely is second to none.
    Job satisfaction - you can make a difference every day

    Worst thing

    It can be draining and you're often as the sharp end of tragedy

    8.9

    West Midlands Ambulance Service University NHS Foundation Trust Call handler, April 2023

  • Best thing

    Meeting new people

    Worst thing

    Being used as an Uber service

    8.0

    West Midlands Ambulance Service University NHS Foundation Trust Call handler, January 2023

  • Best thing

    Staff at the station

    Worst thing

    Management team

    6.0

    West Midlands Ambulance Service University NHS Foundation Trust Ambulance care assistant, November 2022

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  • Best thing

    Every day is different and you get great job satisfaction from helping people.

    Worst thing

    Pressure on NHS as a whole.

    9.8

    West Midlands Ambulance Service University NHS Foundation Trust Supervisor, August 2022

  • Best thing

    Friendly staff at same job level

    Worst thing

    Managers not doing there job

    4.2

    West Midlands Ambulance Service University NHS Foundation Trust Employee, February 2022

  • Best thing

    Helping people on their time of need. Colleagues are always very friendly.

    Worst thing

    Some supervisors and managers can be up very superficial and picky, you’ve got to be in with them to have an easy time.

    Sometimes it feels as though the efforts you put in are clouded by pre-judgements.

    You can’t make a single mistake.

    2.1

    West Midlands Ambulance Service University NHS Foundation Trust Employee, December 2021

  • Best thing

    Driving to different areas
    Patient contact

    Worst thing

    Over running on 12 hour shifts

    9.7

    West Midlands Ambulance Service University NHS Foundation Trust Employee, August 2021

  • Best thing

    We have 18 Days off no regrets

    Worst thing

    General Public as they are not aware of what is going on

    4.5

    West Midlands Ambulance Service University NHS Foundation Trust Supervisor, July 2021

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  • Best thing

    Camaraderie with colleagues and patients. Support from same colleagues

    Worst thing

    Shifts changed to a rota that gives a poor work/life balance leading to lots of unhappy colleagues and increased sickness due to work related stress

    4.1

    West Midlands Ambulance Service University NHS Foundation Trust Employee, July 2021

  • Best thing

    The good outcomes. The days when all the crews go home on time on your watch. The people.

    Worst thing

    The stress. The pressure. The calls from management if you’re sick. The days when people wait 4 or 5 hours for an ambulance.

    6.0

    West Midlands Ambulance Service University NHS Foundation Trust Employee, June 2021

  • Best thing

    Helping patients, amazing colleagues

    Worst thing

    Poor training of new staff in recent months

    8.6

    West Midlands Ambulance Service University NHS Foundation Trust Employee, May 2021

  • Best thing

    The majority that I work with are lovely

    Worst thing

    The way some people are mistreated or taken advantage of

    5.5

    West Midlands Ambulance Service University NHS Foundation Trust Employee, March 2021

  • Best thing

    Every day is different
    Feel that I’m doing something worthwhile

    Worst thing

    Mental health can take a hit
    Night shifts

    9.9

    West Midlands Ambulance Service University NHS Foundation Trust Technician, March 2021

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  • Best thing

    The pay

    Worst thing

    Amount if mileage driving with only 30 minute break. So support if things go wrong. Stress levels

    7.3

    West Midlands Ambulance Service University NHS Foundation Trust Ambulance technician, February 2021

  • Best thing

    Good work/home balance. Friendly and amenable managers and staff. Plenty of time off.

    Worst thing

    12 hour shifts

    9.9

    West Midlands Ambulance Service University NHS Foundation Trust Employee, February 2021

  • Best thing

    Being out and about

    Worst thing

    Controls incompetent

    6.0

    West Midlands Ambulance Service University NHS Foundation Trust Senior carer, February 2021

  • Best thing

    Patient experience

    Worst thing

    Dealing with Covid

    8.9

    West Midlands Ambulance Service University NHS Foundation Trust Patient Transport apprentice, February 2021

  • Best thing

    Helping patients and staff

    Worst thing

    Pressure from management

    5.5

    West Midlands Ambulance Service University NHS Foundation Trust Assistant supervisor, January 2021

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  • Best thing

    Looking after patients

    Worst thing

    The long night shifts

    9.6

    West Midlands Ambulance Service University NHS Foundation Trust Ambulance technician, December 2020

  • Best thing

    Helping people in their time of need

    9.5

    West Midlands Ambulance Service University NHS Foundation Trust Call handler, December 2020

  • Best thing

    No day is the same

    Worst thing

    People will die

    9.8

    West Midlands Ambulance Service University NHS Foundation Trust Technician, December 2020

  • Best thing

    Helping patients, fantastic colleagues

    Worst thing

    Reduction in training for newest staff, strict sickness policy, difficult to raise concerns about manager

    6.8

    West Midlands Ambulance Service University NHS Foundation Trust Call handler, November 2020

  • Best thing

    Meeting people on the rd

    Worst thing

    Lack of communication

    8.7

    West Midlands Ambulance Service University NHS Foundation Trust Employee, October 2020

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  • Best thing

    Save lives

    Worst thing

    Bad wage they also take £300 off you after tax for uni.

    8.0

    West Midlands Ambulance Service University NHS Foundation Trust Student paramedic, March 2020