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Webhelp

9 job reviews

6.0/10
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Webhelp job reviews

9 Webhelp employees have had their jobs rated on Breakroom.

See what they say about pay, hours, shifts and more.

  • 5.5/10

    Sales advisor

    • £18,500 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Haven’t had any opportunities to progress
    3. Unsafe workplace

    Best thing

    Incentives

    Worst thing

    Get on with it attitude

    Find out more
    August 2020
  • 8.4/10

    Quality assessor

    • £9.20 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Enough training
    3. Minimum sick pay
    Find out more
    August 2020
  • 5.2/10

    Csa

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Hard to take holidays
    3. Hard to change shifts

    Best thing

    My colleagues

    Worst thing

    Shift patterns, customer negative attitude

    Find out more
    August 2020
  • 6.1/10

    Csa

    • £8.75 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Not working lots of extra hours
    2. Get proper breaks
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Bonus and work colleagues

    Worst thing

    Changing targets and procedures

    Find out more
    August 2020
  • 5.2/10

    Call centre associate

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take sick leave
    2. Hard to take holidays
    3. Haven’t had any opportunities to progress
    Find out more
    August 2020
  • 3.8/10

    Customer service advisor

    • £8.77 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. Haven’t had any opportunities to progress

    Best thing

    The people

    Find out more
    July 2020
  • 5.5/10

    Customer service

    • £17,500 per year, working a 40 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Doing unpaid extra work
    3. Not enough training

    Best thing

    Ummmm. Regular pay

    Worst thing

    No sick pay. Pay docked if you go over your breaks. Not paid for the extra time put in

    Find out more
    March 2020
  • 8.4/10

    CUSTOMER Service ADVISOR

    • £17,600 per year, working a 40 hour week
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Recommends their team
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    February 2020
  • 7.3/10

    Advisor

    • £8.71 per hour
    • 25–34 years old
    • Less than a year experience

    What they say about their job

    1. Have had opportunities to progress
    2. Not working lots of extra hours
    3. Doesn’t recommend their team

    Best thing

    Bonus

    Worst thing

    Bussiness

    Find out more
    November 2019