6.9

Waitrose & Partners

Team leader at Waitrose & Partners

People in this role may also be known as retail and sales supervisors or team manager.

52 workers in this role at Waitrose & Partners have taken the survey.

How much do Waitrose & Partners pay team leaders?

Team leader at Waitrose & Partners
£9.55–15.88
Typical range
£8.72–11.70

Team leader employees at Waitrose & Partners are typically paid £9.55–15.88 an hour, based on data from 52 employees.

Compare pay rates at Waitrose & Partners

What is management like for team leader employees at Waitrose & Partners?

727 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do team leaders think Waitrose & Partners head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 45 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do team leaders at Waitrose & Partners feel treated with respect by their managers?

    People feel treated with respect by their managers

    How we know this

    79% of people say they’re treated with respect by their managers

    Based on information from 48 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Pay, The People, The Managers put a lot of trust in the employees (Don't Micromanage, laissez-faire style of managing)

    Worst thing

    They will be annoyed if you are sick, Stressful, No consideration from the managers of what actually happens when working, Clearing up customer mess

    7.8

    Waitrose & Partners Employee, January 2022

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What are the hours like for team leader employees at Waitrose & Partners?

727 people shared what they think about this job…

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Not great
  • Less than 4 weeks notice of shifts

    How much notice do team leaders get of their shift pattern at Waitrose & Partners?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 6% report getting one week notice or less
    • 29% report getting two weeks notice
    • 19% report getting three weeks notice
    • 27% report getting four weeks notice or more
    • 19% report having a fixed rota

    Based on information from 48 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Good choice of shifts

    Do team leaders at Waitrose & Partners get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    60% report that their manager gives them enough choice over which shifts they work

    Based on information from 35 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do Waitrose & Partners managers change team leaders shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    72% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 46 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • No unpaid extra work

    Do team leaders at Waitrose & Partners do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    60% of people report that they don’t do extra unpaid work

    Based on information from 42 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • Easy to book holiday

    How easy is it for team leaders to book a holiday at Waitrose & Partners?

    People find it easy to book holidays

    How we know this

    76% of people report it’s easy to book holidays

    Based on information from 51 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for team leaders to take sick leave at Waitrose & Partners?

    People find it easy to take sick leave

    How we know this

    81% of people report that it’s easy to take time off if they are sick

    Based on information from 42 job reviews

  • People get proper breaks

    Do team leaders at Waitrose & Partners get proper breaks?

    People get proper breaks

    How we know this

    78% of people report that they get to take proper breaks

    Based on information from 46 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t worry about getting enough hours

    Do team leaders at Waitrose & Partners worry about hours?

    People don’t worry about getting enough hours

    How we know this

    94% of people report they don’t worry about getting enough hours

    Based on information from 35 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Lots of benefits and great pay, also able to do flexible hours

    Worst thing

    Some customers are rude but considerably less than i would have thought

    9.5

    Waitrose & Partners Employee, January 2022

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What is career progression like for team leaders at Waitrose & Partners?

727 people shared what they think about this job…

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Good
  • Opportunities to progress

    Are team leaders given support to progress at Waitrose & Partners?

    Most people are given support to progress here

    How we know this

    In the last year, 63% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 49 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    Do team leaders get enough training when they start at Waitrose & Partners?

    People get enough training when they start

    How we know this

    86% of people report they got enough training when they started working here

    Based on information from 51 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from team leaders at Waitrose & Partners

12 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The benefits

    Worst thing

    A deluded senior board

    6.8

    Waitrose & Partners Employee, November 2021

  • Best thing

    The people I work with, the pay and benefits.

    Worst thing

    Customers

    8.4

    Waitrose & Partners Employee, November 2021

  • Best thing

    Managers understand your job, and how much you are put under responsibility wise

    Worst thing

    No matter how much the customer is in the wrong , customers come first and receive everything they want

    8.6

    Waitrose & Partners Employee, November 2021

  • Best thing

    Discount

    Worst thing

    Lack of manpower when required

    6.3

    Waitrose & Partners Assistant Team Manager, March 2021

  • Best thing

    People and customers

    Worst thing

    Hours and stress

    4.7

    Waitrose & Partners Employee, February 2021

  • Best thing

    My friends

    Worst thing

    The negative vibes

    6.2

    Waitrose & Partners Employee, February 2021

  • Best thing

    I like developing partners

    Worst thing

    Head office not having a clue what’s going on

    7.2

    Waitrose & Partners Team manager, January 2021

  • Best thing

    A lot of nice partners, never boring

    Worst thing

    Some managers are incredibly negative and lazy partners who are friendly with management get more money

    6.1

    Waitrose & Partners Team leader, September 2020

  • Best thing

    pay hours and benefits

    Worst thing

    working

    8.5

    Waitrose & Partners Team leader nightshift, September 2020

  • Best thing

    The rest of the team

    Worst thing

    Nothing

    9.4

    Waitrose & Partners Team leader, August 2020

  • Best thing

    7.00 a.m

    Worst thing

    Sometimes They expect too much

    7.0

    Waitrose & Partners Team leader nights, November 2019

  • Best thing

    I do the rotas

    Worst thing

    The inflexibility

    4.6

    Waitrose & Partners Team leader, November 2019

Latest vacancies for team leaders at Waitrose & Partners

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How Waitrose & Partners ranks

Waitrose & Partners ranks joint 2nd to work for in retail or sales supervisor employers

  1. 2= John Lewis & Partners
    6.9
  2. 2= Waitrose & Partners
    6.9
  3. 4 Aldi
    6.8