Team leader at Waitrose & Partners

People in this role may also be known as retail and sales supervisors or supervisor.

25 workers in this role at Waitrose & Partners have taken the survey. How does this role compare to your current role? Take the survey to find out.

How much does Waitrose & Partners pay team leader employees?

Team leader at Waitrose & Partners
£9.56–16.59
Typical range
£8.60–11.70

Team leader employees at Waitrose & Partners are typically paid £9.56–16.59 an hour, based on data from 25 employees.

Compare pay rates at Waitrose & Partners

What is management like for team leader employees at Waitrose & Partners?

390 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • Head office doesn’t understand the frontline

    How we know this

    24% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 21 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    How we know this

    73% of people say they’re treated with respect by their managers

    Based on information from 22 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Management is nice, all team are friendly, work is simple

    Worst thing

    It can be boring

    9.5

    Employee, February 2021

    • £11.72 per hour
    • 25 or older

Find out what other people are saying about working at Waitrose & Partners

Thinking of working at Waitrose & Partners?

Take the Breakroom survey to see if Waitrose & Partners is the best place for you. Find out where’s good and bad to work.

What are the hours like for team leader employees at Waitrose & Partners?

390 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Not great
  • Less than 4 weeks notice of shifts

    How we know this

    • 5% report getting one week notice or less
    • 36% report getting two weeks notice
    • 18% report getting three weeks notice
    • 36% report getting four weeks notice or more
    • 5% report having a fixed rota

    Based on information from 22 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People do unpaid extra work

    How we know this

    53% of people report that they do extra work that they don’t get paid for

    Based on information from 17 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Easy to take sick leave

    How we know this

    69% of people report that it’s easy to take time off if they are sick

    Based on information from 16 job reviews

  • Good choice of shifts

    How we know this

    65% report that their manager gives them enough choice over which shifts they work

    Based on information from 17 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    How we know this

    33% of people say their manager changes their shifts at the last minute

    Based on information from 21 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Excellent
  • Easy to book holiday

    How we know this

    75% of people report it’s easy to book holidays

    Based on information from 24 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People get proper breaks

    How we know this

    90% of people report that they get to take proper breaks

    Based on information from 20 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t worry about getting enough hours

    How we know this

    0% of people report they worry about getting enough hours

    Based on information from 18 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    The hours I am allocated to work fit in with what I want.

    Worst thing

    Locating layout of stock changes

    8.8

    Employee, May 2021

    • £14,800 per year, working a 30 hour week
    • 55–64 years old

Find out what other people are saying about working at Waitrose & Partners

What is career progression like for team leader employees at Waitrose & Partners?

390 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Good
  • Opportunities to progress

    How we know this

    In the last year, 50% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 22 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    How we know this

    88% of people report they got enough training when they started working here

    Based on information from 24 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from team leader employees at Waitrose & Partners

  • Best thing

    Discount

    Worst thing

    Lack of manpower when required

    6.3

    Assistant Team Manager, March 2021

    • Manages people
    • £25,000 per year, working a 40 hour week
    • 25 or older
  • Best thing

    People and customers

    Worst thing

    Hours and stress

    4.7

    Employee, February 2021

    • Manages people
    • £9.62 per hour
    • 25 or older
  • Best thing

    I like developing partners

    Worst thing

    Head office not having a clue what’s going on

    7.2

    Team manager, January 2021

    • Manages people
    • £32,700 per year, working a 37 hour week
    • 25 or older
  • Best thing

    A lot of nice partners, never boring

    Worst thing

    Some managers are incredibly negative and lazy partners who are friendly with management get more money

    6.1

    Team leader, September 2020

    • Manages people
    • £10.20 per hour
    • 25 or older
  • Best thing

    pay hours and benefits

    Worst thing

    working

    8.5

    Team leader nightshift, September 2020

    • £10.16 per hour
    • 25 or older
  • Best thing

    The rest of the team

    Worst thing

    Nothing

    9.4

    Team leader, August 2020

    • Manages people
    • £13.50 per hour
    • 25 or older
  • Best thing

    7.00 a.m

    Worst thing

    Sometimes They expect too much

    7.0

    Team leader nights, November 2019

    • Manages people
    • £11.00 per hour
    • 45–54 years old
  • Best thing

    I do the rotas

    Worst thing

    The inflexibility

    4.6

    Team leader, November 2019

    • Manages people
    • £10.42 per hour
    • 25–34 years old

How Waitrose & Partners ranks

Waitrose & Partners ranks 2nd to work for in retail or sales supervisor employers

  1. 1 John Lewis & Partners
    7.3
  2. 2 Waitrose & Partners
    7.2
  3. 3= Aldi
    7.1