Waitrose & Partners job reviews

Just the pay .

The management team are extremely rude . We don’t choose out breaks they are assigned to us before the shift even starts. The managers are too intrusive . They do not hand out the roles equally leading to some people feeling overworked whilst others do very little . Blatant favouritism. The customers speak to us as if we are stupid. The managers never defend partners against verbally abusive customers. They don’t really care about your physical or mental health , as long as they make enough money is what matters to them .

The people you work with

Rude Customers
Lack of flexibility in what you do there

discounts and some of the other staff (because you always work the same shifts you get close with other people)

poor management, takes ages to get stuff sorted by the managers, some costumers can be really snobby and quite rude and have to book xmas and summer holidays months in advance

Lots of benefits and great pay, also able to do flexible hours

Some customers are rude but considerably less than i would have thought

Nice people to work with, good perks.

- Managers treat you like an asset rather than person.
- Barely anyone is trained on service counters so I have to always switch between shopfloor and service which is stressful.
- Never allows me to get cover for shifts I cannot do.

The people I work with and overtime.

Customer abuse and not being appreciated.

John Lewis Discount

The managers are very rude and blame you for not completing their impossible tasks even though it’s because they are so understaffed, they will shout at you for speaking and make it an uncomfortable and unpleasant environment. Managers will give you warnings for doing things wrong even though you haven’t been trained on them in the first place.

super friendly co workers

can be boring and customers can be difficult/entitled

The people

Higher up management have zero brain cells zero business acumen and zero understanding of the importance of technology

pay, hours, always lots of overtime to sign up for, co-workers

managers are grumpy sometimes, set tasks which aren’t possible in the timeframe given, managers don’t know how to do the jobs that they give you so if you ask for help they can’t really help you

Good pay
Easy work

Un-organised management

Colleagues and customers.

Rude customers.

Working with my best mates

often lots of overtime shifts to pick up

no respect from mangers
very little training
no paid breaks
often not paid for not leaving on time
sometimes don’t get breaks

Benefits, lots of young people

Working with my friends

Managers
Pay
Jobs

the pay is good and the people i work with are lovely. it’s not challenging and it’s chill at times but even when it’s busy it’s not awful.

when you’re knew you’re kind of forgotten about, i’ve worked there for coming up to 2 months and i still haven’t had proper training in all areas and i don’t have a locker nor do i have a headset. the line manager is never in and i can never contact them with problems and i never got taught how to book days off etc, another partner i work with had to teach me. also my first payslip payed me significantly less than i was expecting and i have been unable to adjust that.

Pay, flexible hours

Unpaid breaks

Meet new customers

Managers are never around to observe how you work but will scrutinise you for things they have not witnessed

its an enjoyable job. lots of new jobs amd things to do and usually work with good people.

quite unsafe at current shop due to layout of delivery yard and lack of proper tools and equipment ie waterproof coats, gloves, cold weather gear for winter. head office really doesnt understand what we put up with and are seen by many to waste money on things that could.be better spent elsewhere

Subsidised food in vending machine, partner discount is okay but food is overpriced so not worth it tbh

Hard to train in other areas

The benefits

A deluded senior board

The people I work with, the pay and benefits.

Customers

The benefits and the people you meet there

The stress and the lack of staff and training

The team, the public, the area where I worked at and using the equipment.

Free out of date food

Long hours

Managers understand your job, and how much you are put under responsibility wise

No matter how much the customer is in the wrong , customers come first and receive everything they want

Being on the road and making customers happy

Bullying in the workplace

Meeting the public and regular customers on a daily basis

Never get away on time after shift ends

We get a very good discount and paid sickness I work with nice people

It’s a very cold shop
Customers can be very rude

Doing the same thing all the time

I love my hours of work and what I do.

Picking up other workers’ mess!

Great friends and regular customers

Sometimes in one position for too long. Also not always finish work on time because no staff to cover shift.

Mixing with the public and enjoying my job

Sometimes can be in the same place for a long time without been swapped with a colleague.

Helping customers.

Customers can be very rude and mean to us. We are treated like we are nothing by some people.

If you are well trained the managers leave you to do what you need,
if i need more hours I can ask

The managment is poor and does not care enough about the staff and dumps all responsibility on team leaders, make you feel guilty for taking sick days off and holiday has to be booked MONTHS in advance for summer.

Very cold inside. Heavy weight items

Hours convenience people

Hard work money

Partner Discounts at Waitrose and John Lewis, Subsidised dining at workplace

Fixed rotas, unpaid breaks, poor work-life balance

The people I work with

Customers and management

Relatively guaranteed shifts.

Mismanagement, boredom, disrespected, bad culture, bullying, bad pay, bad communication, stress, abuse from customers.

No annoying co workers.
Go at my own pace.

Bad route planning.
Often skip breaks.
Navigation equipment not fit for purpose.
Zero chance of career progression unless you get in to the golden circle or are in the top 3 drivers out of over 300 people. Pay review is perfomance based and takes into account all aspects of driving, delivery on time, and arrival back at depot. Sometimes get less than half hour to get back but it takes an hour. Completely out of your control yet this was the only reason my pay didnt change this year.

Other partners, independence

Some extremely poor leadership, managers don't listen, line managers don't care about partners and only care about making themselves look good at the expense of lower level partners

People I work with

Under pressure not enough staff. Been told to work 110% never get to finish A job always getting told to go on tills then go on deli the. Get moaned out because stock isunt getting put on shelves

The people

Too much put on one person, taken for granted

No stress

Customer can be rude

Everyone is nice and it’s a friendly environment with lots of respect and trust and if your unsure of something anyone is approachable to ask for help.

Lack of resources and sometimes when they ask your to do something with in a time and it’s an impossible expectation.