wagamama

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wagamama is a restaurant chain. They serve Japanese-inspired food.

wagamama.com

wagamama job reviews

Showing 71 reviews

  • Best thing

    Good salary compared to other places

    Worst thing

    Colleagues are difficult to work with and unwelcoming
    Hard as new hire

    3.9

    wagamama Line chef, December 2021

  • Best thing

    The people + the pay (shared tips)

    Worst thing

    Often gets very busy and quite stressful but if you fully understand what you’re doing it’s okay to manage

    8.8

    wagamama Floor staff, December 2021

  • Best thing

    pay and tips

    Worst thing

    manager respect and hiring people who are bad at their job

    5.9

    wagamama Team member, December 2021

  • Best thing

    Staff are great.
    Free food on lunch.
    Regular hours, and plenty if you wish to do more .

    Worst thing

    Long shifts (up to 8hours +)
    Pay is not enough for amount of work done.
    The divide between Waiters/ Waitresses vs kitchen staff, where Kitchen staff have a lot more work, yet same pay.

    8.9

    wagamama Kitchen porter, December 2021

  • Best thing

    Pay And People Are Friendly. Good Experience For A First Job

    Worst thing

    Tiring, Easily Stressful

    9.0

    wagamama Kitchen porter, December 2021

  • Best thing

    Free food

    Worst thing

    Extreme amounts of overtime, constant double shifts, barely any free time, overworked

    2.1

    wagamama Waitress, December 2021

  • Best thing

    free food

    Worst thing

    intense and tiring

    8.2

    wagamama Front of house, December 2021

  • Best thing

    Free food
    Flexible shifts
    Discount
    Nice people
    Lovely managers
    Keeps me busy

    Worst thing

    Busy
    Long shifts
    Travel

    9.0

    wagamama Team member, December 2021

  • Best thing

    The pay is really good and you get free food on your break

    Worst thing

    Floor is very slippery, at the end of business day, the washing up is a lot for one person

    8.4

    wagamama Kitchen porter, November 2021

  • Best thing

    The people you work with

    Worst thing

    20 minute break on all shifts, even if it's 10 hours. Closing is a 2 man job but only ever 1 on. Only paid for the hours in your rota even though most nights you're staying at least an extra hour

    1.6

    wagamama Kitchen porter, October 2021

  • Best thing

    can take time off relatively easily

    Worst thing

    over worked, relied on too heavily, aren't paid well, understaffed constantly, rotas are given out 1-3 days before week starts every week but have to give two weeks notice to have a day off, HR ignores complaints about sexual harassment or other issues, no service charge included, managers are paid only 20p more than team members, given ridiculous shifts (sometimes 3 hour shifts or shifts with 3 hour splits, open/closes back to back), expected to work when sick, many people made redundant while directors are given huge cash bonuses, food is NOT fresh, mental health is not taking seriously, no recycling done, uses tons of single use plastic, etc

    1.5

    wagamama Server, August 2021

  • Best thing

    Supportive team and general awareness of each other’s tasks.

    Worst thing

    Meticulous online training that half of it isn’t even relevant to my role. The PR scheme to market the company as friendly and welcoming to employees is totally contradictory to the overload of tasks and expectations on the very first day.

    1.9

    wagamama Kitchen assistant, August 2021

  • Best thing

    In restaurant team

    Worst thing

    No body cares about us. Over worked under paid. Serious understaffing issues.

    1.2

    wagamama Employee, June 2021

  • Best thing

    The team.

    Worst thing

    The amount of pressure, expectations, allocation or responsibility it was too high for the minimum wages.

    2.8

    wagamama Assistant manager, June 2021

  • Best thing

    Flexibility
    Friends
    Not too serious of an environment

    Worst thing

    Long hours sometimes
    Really busy shifts sometimes

    8.4

    wagamama Line chef, June 2021

  • Best thing

    Good pay and tips and never short of hours

    Worst thing

    Short notice for rota and last minute changes to rota without asking us

    5.0

    wagamama Line chef, April 2021

  • Best thing

    Real sense of teamwork. Hard work, but rewarding. Good pay.

    Worst thing

    Meeting labour budgets can sometimes be difficult, meaning less staff on shifts to effectively hit targets and sales

    9.5

    wagamama Sous chef, March 2021

  • Best thing

    job security, pay (8.72+tronc), getting food when I work

    Worst thing

    split shifts, late night finish, stress.

    7.3

    wagamama Front of house team member, July 2020

  • Best thing

    We have each others backs

    Worst thing

    We could get paid bether

    9.5

    wagamama Head chef, March 2020

  • Best thing

    Staff food

    Worst thing

    Not all of us is a team player

    8.2

    wagamama Chef, December 2019

  • Best thing

    Free food

    Worst thing

    Lack of upper support

    2.8

    wagamama Assistant general manager, November 2019