wagamama
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Dismisswagamama is a restaurant chain. They serve Japanese-inspired food.
wagamama.comwagamama job reviews
Showing 71 reviews
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Best thing
Food and colleagues (not all of them)
Worst thing
Stress
Expectations
Hourswagamama Front of house, March 2024
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Best thing
The friends I’ve made here.
Worst thing
My job and the managers
wagamama Front of house staff, February 2024
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Best thing
Great group of people I work with
Worst thing
The job sucks is little to no pay and you get treated like crap by people and have to put up with it
wagamama Manager, November 2023
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Best thing
50% Staff Discount for me and friends.
Food Allowence for Menu food on breaks (or can take home if working too little hours to get breaks.
Friends and People I work with.
Free leftovers at the end of the Night (Gyozas, get to cook food that would of gone out of date ect.)Worst thing
Managment can be rude and wont always praise you for doing something well.
20min break for 6+hrs hours and more depending how many hours you work.
Training can lack but once you pick it up and teach it yourself you wont forget.
Working on extra days last minute or overtime is same pay rate as rota'd time (No Time and 1/2 pay for over time, ect)wagamama Line chef, November 2023
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Best thing
Free food
Worst thing
Heat, stress, tiresome
wagamama Line chef, October 2023
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Best thing
Nothing
Worst thing
They don't tell me anything, i get yelled at when my managers mess up, i would work 9-11 hours a day with no break, my managers lack respect.
wagamama Front of house, September 2023
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Best thing
The people! Love working with the kitchen crew and everyone else
wagamama Kitchen porter, September 2023
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Best thing
responsibility is high (fast progression due to small site)
ok/good development
fast-paced, youthful teamWorst thing
usual drama with a youthful team
hard-workers are few and far between
demanding roles (multitasking at all role levels)
late shifts
pay structure lacking in progressionwagamama Employee, August 2023
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Best thing
The best team
Worst thing
Pay and loads of stress and at times taken for granted
wagamama Team member, August 2023
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Best thing
The people
Worst thing
The pay, the equipment, the hours, the stress
wagamama Line chef, July 2023
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Best thing
The people are great, the food is good and it’s fairly easy
Worst thing
There is a lot of drama and not everyone works hard
wagamama Front of house, July 2023
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Best thing
The people I work with
Worst thing
The amount of pressure applied by head office which often leads to a lot of stress
wagamama Employee, July 2023
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Best thing
the pay and benefits
Worst thing
it’s too stressful
wagamama FOH team member, June 2023
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Best thing
The staff are friendly on the most part, the pay and tips are good.
Worst thing
The managers can be rude and unorganised, and sometimes make the work environment feel unnecessarily tense
wagamama Front of house, May 2023
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Best thing
Lovely team with a friendly environment between coworkers, great discount
Worst thing
Week by week changing rota, very busy and long hours can lead to burnout
wagamama Front of house, May 2023
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Best thing
Nothing at all
Worst thing
Literally everything about working for this company is soul sucking
wagamama FOH team member, May 2023
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Best thing
Team work
Worst thing
Hard physical job, stressful environment.
wagamama Sous chef, May 2023
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Best thing
The people I work with are great and it's nice to not have to spend so much on food shopping
Worst thing
Hours are unrewarding, there's low staff budget, not enough people to smoothly run, delusional higher ups
wagamama Manager, April 2023
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Best thing
The staff and the work itself
Worst thing
Whenever it gets busy
wagamama Employee, March 2023
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Best thing
I love to work as a chef and serve good food to customers.
Worst thing
Sometimes it gets really hectic and stressful even if i am giving my full potential.
wagamama Line chef, March 2023
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Best thing
Literally everything couldn’t rave about a job more
Worst thing
You do get a lot of responsibility I personally love it but I can tell that some people don’t
wagamama Waiter, March 2023
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Best thing
Pay on top of tips, people I work with are brilliant. Great managers for the most part. Free food during, before or after your shift (whichever you prefer)
Worst thing
Highly stressful, anti-social hours
wagamama Front of house, March 2023
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Best thing
The benefits, the people working there and the food.
Worst thing
The late finishes and early starts, sometimes one after the other. You can go home as late as 2am after a clean. And start as early as 7am to do prep.
wagamama Line chef, February 2023
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Best thing
Money, people person so enjoy interacting with guests.
Worst thing
Short staffed a lot, because of labour and flex.
wagamama Employee, February 2023
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Best thing
Good Pay, Free food on breaks, good staff members
Worst thing
overworked (doing the workload for 3+ people all by yourself), long shifts and you hardly get a proper break
wagamama Line chef, February 2023
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Best thing
The food
Nice team membersWorst thing
Extremely stressful (i work in a busy location)
Rude managers
Not enough freedom to change availability
Punished for calling in sickwagamama Team member, January 2023
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Best thing
The team members
Worst thing
Management, favouritism towards certain staff, unpaid for levels of stress, understaffed, kitchen issues, long hours
wagamama Front of house staff, December 2022
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Best thing
Creating dishes for customers
Worst thing
Hours
wagamama Junior sous chef, December 2022
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Best thing
The friends I’ve made
Worst thing
The gm and Assistant gm
wagamama Front of house, November 2022
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Best thing
Work friends
MoneyWorst thing
Travelling to work
wagamama Line chef, September 2022
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Best thing
The people there are great, good hours and pay. Plenty of room for progression in the company.
Worst thing
Just like any job there is lazy, borderline useless team members
wagamama Line chef, September 2022
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Best thing
Meeting the people there
Worst thing
Not feeling valued enough when working there
wagamama Waitress, August 2022
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Best thing
The team
Worst thing
Long shifts, inconsistent rotas, unsympathetic managers, low pay
wagamama Employee, August 2022
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Best thing
The team members are top tier vibesss
Worst thing
Management is thinking we are robots
wagamama Team member, August 2022
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Best thing
The pay and the staff
Worst thing
The higher management, the stress levels and underappreciatement
wagamama Junior sous chef, August 2022
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Best thing
Colleagues
Worst thing
Cutting hours, late finish, early opening
wagamama Junior sous chef, June 2022
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Best thing
Free food icl
Plus some staff are greatWorst thing
Understaffed and lack of worthwhile recognition
Inconsistency in shift times and days plus no guarantee or specific hourswagamama Front of house staff, May 2022
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Best thing
Good team
Worst thing
Stress, work load
wagamama Head chef, May 2022
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Best thing
Honestly not much. Free food some times.
Worst thing
Managers actively tell us to ignore and mistreat deliveroo drivers. It's awkward to say the least. I was literally told "just ignore the deliveroo drivers, they're like needy dogs begging for work"
Which Made me feel really really awkward every time I interact with them.
I feel mujhe they think I'm acting like they're subhuman and we'rebetter than themwagamama Front of house, April 2022
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Best thing
Free food on shift
Worst thing
Stress
Understaffedwagamama Line chef, March 2022
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Best thing
Pay, discount, food on shift, coworkers, some managers, mental health approach
Worst thing
Closing shifts (leaving as late at 2am), last minute rota changes, running out of stock during busy hours, some managers attitude and priorities, no food on closing shifts unless you come in before you start
wagamama Front of house staff, March 2022
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Best thing
Good pay
Worst thing
Long weekend hours
wagamama Team member, March 2022
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Best thing
Great team, good staff benefits, reasonable hours, easy systems to manage hours
Worst thing
Bad work/life balance
wagamama Employee, March 2022
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Best thing
The teamwork
Worst thing
Poor decisions from the managers that annoy customers and the staff is the one being yelled and and disrespected by customers (most of the time it would be absolutely preventable with better managing)
wagamama Front of house, February 2022
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Best thing
Free food on shift
Worst thing
Managers doing whatever they want. Only a select few
wagamama Front of house, February 2022
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Best thing
fun
good cooking experience
meet cool peopleWorst thing
long hours
understaffed
workload of 3+ people on one person
managers aren’t nice
lot of stress
tight deadlines
tough on feet and backwagamama Line chef, February 2022
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Best thing
Career progression opportunities, happy team, good training where possible. Always kept up to date with the site + wider company. Progress is tracked and you are given goals to work towards.
Worst thing
High stress at points. Rota changes often and with little notice. Sometimes proper training is not possible when the site is busy and this can leave you feeling unprepared.
wagamama Employee, February 2022
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Best thing
enjoyable, fast passed job which usually makes the time fly by. friendly staff and managers. great staff allowance
Worst thing
can be stressful when busy and understaffed
wagamama Front of house staff, February 2022
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Best thing
free food
Worst thing
No paid breaks
wagamama Front of house, January 2022
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Best thing
A lot of the team are fantastic to work with
Worst thing
long stressful hours, very busy
wagamama Line chef, January 2022