Vue Cinemas

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Vue Cinemas is an international cinema company.

myvue.com

Vue Cinemas job reviews

Showing 52 reviews

  • Best thing

    My coworkers are amazing and support each other well and we all get along well

    Worst thing

    Head office don’t ever bother to fix the building and customer can be difficult

    5.0

    Vue Cinemas Customer assistant, January 2024

  • Best thing

    free tickets, the best staff

    Worst thing

    really bad pay and late hours

    8.4

    Vue Cinemas Employee, August 2023

  • Best thing

    coworkers are friendly

    Worst thing

    management are awful. very hard to balance work and personal life. rota gets released on a tuesday for that upcoming friday so very little time in advance to know when you’re working. if the monday is a bank holiday it is pushed back to wednesdays. unsociable hours and often understaffed

    2.3

    Vue Cinemas Customer assistant, August 2023

  • Best thing

    People i work with and how easy the job is

    8.2

    Vue Cinemas Customer assistant, July 2023

  • Best thing

    Free tickets and discount

    Worst thing

    The understaffed work load
    Zero communication between management
    Underplayed for the work we do and the cleaning we do
    Mangers do not care about the staff

    2.4

    Vue Cinemas Stock assistant, June 2023

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  • Best thing

    Free tickets (I don’t use them)

    Worst thing

    Managers can sometimes not listen fully and you get given your rota on the Wednesday for the week after if there’s a new release you can’t book time off unless it’s a serious need

    2.6

    Vue Cinemas Customer assistant, June 2023

  • Best thing

    most co workers are nice

    Worst thing

    even with employee discount, it’s still very expensive.

    Managers always ask you to do multiple things at once

    Some managers are very disrespectful

    1.1

    Vue Cinemas Customer assistant, June 2023

  • Best thing

    The free cinema tickets and discounts aswell as the most chill staff and managers and a really friendly environment.

    Worst thing

    The pay is minimum wage. Sometimes you close really late and the customers can sometimes make you want to scream

    7.6

    Vue Cinemas Customer assistant, May 2023

  • Best thing

    Everyone is lovely to work with

    8.8

    Vue Cinemas Customer assistant, May 2023

  • Best thing

    Team

    Worst thing

    Long hours no breaks

    8.0

    Vue Cinemas Team leader, May 2023

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  • Best thing

    Free Cinema Tickets.

    Worst thing

    Dealing with Customers
    A bad schedule
    Weekly hour fluctuations

    7.0

    Vue Cinemas Team leader, February 2023

  • Best thing

    Discount and free tickets

    Worst thing

    Management

    1.8

    Vue Cinemas Customer assistant, February 2023

  • Best thing

    People I work with

    Worst thing

    Money

    8.9

    Vue Cinemas Employee, January 2023

  • Best thing

    team, facilities, benefits

    Worst thing

    not enough information

    7.3

    Vue Cinemas Customer assistant, December 2022

  • Best thing

    Working with different cultures and personalities

    Worst thing

    Really understaffed, due to people being unserious about the job. Lack of motivation from themselves casue they can't be asked .

    9.1

    Vue Cinemas Customer assistant, November 2022

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  • Best thing

    The benefits
    Some of the people I work with

    Worst thing

    Cliques and toxic rumours

    6.8

    Vue Cinemas Retail assistant, November 2022

  • Best thing

    The team I work with are like my family and are all so loving and caring. They are the reason I come to work.

    Worst thing

    It’s needs a refit and we get a lot of complaints about broken seats, lifts or escalators breaking down or machines and projectors turning off randomly.

    4.6

    Vue Cinemas Customer assistant, October 2022

  • Best thing

    I get to wear my own clothes

    Worst thing

    Lack of training, staff and bad wages for the amount of work to do.

    3.0

    Vue Cinemas Team leader, October 2022

  • Best thing

    The team I get to work with on shifts and the perks

    Worst thing

    How disrespectful, rude and sometimes aggressive some guests can be

    8.5

    Vue Cinemas Customer assistant, September 2022

  • Best thing

    Free tickets and the peopel

    Worst thing

    GM, Hours, Workload

    2.1

    Vue Cinemas Manager, September 2022

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  • Best thing

    Free tickets
    Discount

    Worst thing

    Hours
    False information
    Short hours
    Shifts being cancelled at last minute

    3.2

    Vue Cinemas Cinema host, September 2022

  • Best thing

    On Paper Really Easy, Entry Level Job

    Worst thing

    Very physical job with little to none chance of getting a break depending on where you work.

    1.8

    Vue Cinemas Customer assistant, August 2022

  • Best thing

    Great group of people to work with, flexible working hours

    Worst thing

    Training could be better initially
    Higher pay once you turn 18

    7.1

    Vue Cinemas Customer assistant, July 2022

  • Best thing

    Good banter with great people who are really welcoming to newbies
    great benefits
    minimum of 4 hours a week so guaranteed at least that

    Worst thing

    Rota given 2 days before it starts
    Friends can only receive your discount if you’re with them and off work
    Pay isn’t great
    Shifts can vary from week to week, e.g last week i worked 16 hours and this week i’ve been scheduled 13.5 over two shifts despite me requesting more hours so yeah

    6.0

    Vue Cinemas Customer assistant, July 2022

  • Best thing

    Young people
    Free Tickets
    Meet nice people

    Worst thing

    Some managers
    Very busy sometimes
    Very by the book

    5.5

    Vue Cinemas Customer assistant, July 2022

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  • Best thing

    Free cinema tickets

    Worst thing

    Constantly on your feet

    8.0

    Vue Cinemas Employee, June 2022

  • Best thing

    Colleagues are happy and fun and friendly managers can always have a laugh and it’s a safe place to work and the customers are so sweet

    Worst thing

    Some customers are a bit of a handful but nothing we can’t sort

    8.6

    Vue Cinemas Customer assistant, May 2022

  • Best thing

    The benefits and the relatively easy going shifts depending on how busy it is

    Worst thing

    Not enough staff on when it's busy so you feel rushed

    2.4

    Vue Cinemas Customer assistant, May 2022

  • Best thing

    The team and the discounts
    Everything is fairly straight forward
    They like employing young people
    Good for pocket money

    Worst thing

    Very low pay for a physical job
    Unpaid breaks
    No hours going
    Competitive hours, shifts are given to who they like
    4 hour contract rather than committing hours
    Hard to earn money

    7.3

    Vue Cinemas Customer assistant, March 2022

  • Best thing

    Largely straight forward. Free tickets. Flexibility to fit around preexisting out of work commitments like studying or second job. Generally good atmosphere among CA' and lower level management.

    Worst thing

    Unrealistic demands of peoples schedules who are on a 4 hour contract. Minimum wage for each age group with equal responsibility. Inconsistent weekly hours. Requesting time off for customer assistants is unfair when compared with short notice weekly rotas, e.g. "two staff off at one time from a group of 35 people on 4 hour contracts". Bias within management teams rotas. No commission or room for meaningful extra rewards. Only management are paid bonuses for performance of site and lower staff, including supervisors who are given the same responsibilities as managers. Quick to criticise but barely praise. Consistently reading about record breaking company performance but continue to pay staff minimum wage. Standards expected not backed up by staffing hours to achieve this.

    3.0

    Vue Cinemas Team leader, February 2022

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  • Best thing

    free tickets
    collegues
    flexible hours

    Worst thing

    understaffed
    told we can't book time off in holidays when busy
    angry customers
    low pay

    6.6

    Vue Cinemas Customer assistant, February 2022

  • Best thing

    flexible, the other Customer assistants are great to work with.

    Worst thing

    some good managers, some terrible managers, high workload on busy days and

    4.6

    Vue Cinemas Customer assistant, February 2022

  • Best thing

    The people there

    Worst thing

    Being understaffed from time to time

    8.4

    Vue Cinemas Customer assistant, January 2022

  • Best thing

    colleagues
    easy

    Worst thing

    rude customers
    pay

    7.0

    Vue Cinemas Customer assistant, December 2021

  • Best thing

    Some colleagues make it bearable

    Worst thing

    Managers couldn’t care less about you. Someone reported sexual assault and the managers and supervisors in the office actually laughed about it.

    Not to mention how seriously understaffed we are with no care or support from duty managers.

    2.3

    Vue Cinemas Customer assistant, December 2021

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  • Best thing

    Free cinema tickets

    Worst thing

    Rude customers

    7.8

    Vue Cinemas Customer assistant, December 2021

  • Best thing

    Colleagues, free tickets

    Worst thing

    Low hours, not enough pay for work done, lots of late closes

    6.8

    Vue Cinemas Customer assistant, December 2021

  • Best thing

    Free tickets and discounts
    staff viewings

    Worst thing

    only know rota 2 days in advance
    pay is horrible if under 20
    constant stress about upselling and remembering all policies or risk of disciplinary

    7.0

    Vue Cinemas Customer assistant, September 2021

  • Best thing

    Discount and free tickets

    Worst thing

    Lack of training/ support with difficulty customers

    1.6

    Vue Cinemas Team leader, August 2021

  • Best thing

    The people you work with !

    Worst thing

    Some customers

    8.8

    Vue Cinemas Customer assistant, June 2021

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  • Best thing

    Amazing place to work, great for gaining people skills and just a lot of fun in general.

    Worst thing

    Not a lot of hours

    7.3

    Vue Cinemas Customer assistant, June 2021

  • Best thing

    Free tickets and discount privileges
    Sometimes nice customers if lucky
    Very friendly and bubbly colleagues

    Worst thing

    Managers seem two faced and unorganised
    Poor treatment from both managers and certain customers
    Poor pay
    Very understaffed (at least where I work)
    Unsociable hours
    Refused rota changes for a good while

    1.8

    Vue Cinemas Customer assistant, June 2021

  • Best thing

    get discounts and free tickets

    Worst thing

    inconvenient shift changes at last minute

    6.7

    Vue Cinemas Customer assistant, May 2021

  • Best thing

    The staff are great to work with and the managers are very supportive when it comes to wanting a varied shift pattern.
    You also get to see all the new film releases before anyone else. It is a fun but hard working place.

    Worst thing

    Sometimes the customers can be difficult and frustrating and are unable to see the staffs point of view. Customers who don’t read the terms and conditions, drink customers can also be difficult and frustrating.

    4.6

    Vue Cinemas Customer assistant, May 2021

  • Best thing

    Work colleagues

    Worst thing

    Lazy people at work, cleaning up after someone who throws popcorn everywhere

    6.1

    Vue Cinemas Customer assistant, October 2020

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  • Best thing

    Flexible hours to suit

    Worst thing

    Rota coming out without 24 hour notice sometimes

    5.5

    Vue Cinemas Ca, September 2020

  • Best thing

    Hours and Customers

    Worst thing

    Management and opportunities

    4.5

    Vue Cinemas Customer assistant, July 2020

  • Best thing

    Co workers

    Worst thing

    Not getting schedule until 2 days before
    Getting minimum wage and no extra tips

    4.1

    Vue Cinemas Customer assistant, April 2020

  • Best thing

    People
    Mangers

    Worst thing

    Late closing
    Amount of cleaning

    4.8

    Vue Cinemas Customer service assistant, March 2020

  • Best thing

    The people I work with, coworkers at my level and above

    Worst thing

    The lack of respect from customers

    3.3

    Vue Cinemas Customer assistant, December 2019