Vue Cinemas
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DismissVue Cinemas is an international cinema company.
myvue.comVue Cinemas job reviews
Showing 52 reviews
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Best thing
My coworkers are amazing and support each other well and we all get along well
Worst thing
Head office don’t ever bother to fix the building and customer can be difficult
Vue Cinemas Customer assistant, January 2024
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Best thing
free tickets, the best staff
Worst thing
really bad pay and late hours
Vue Cinemas Employee, August 2023
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Best thing
coworkers are friendly
Worst thing
management are awful. very hard to balance work and personal life. rota gets released on a tuesday for that upcoming friday so very little time in advance to know when you’re working. if the monday is a bank holiday it is pushed back to wednesdays. unsociable hours and often understaffed
Vue Cinemas Customer assistant, August 2023
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Best thing
People i work with and how easy the job is
Vue Cinemas Customer assistant, July 2023
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Best thing
Free tickets and discount
Worst thing
The understaffed work load
Zero communication between management
Underplayed for the work we do and the cleaning we do
Mangers do not care about the staffVue Cinemas Stock assistant, June 2023
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Best thing
Free tickets (I don’t use them)
Worst thing
Managers can sometimes not listen fully and you get given your rota on the Wednesday for the week after if there’s a new release you can’t book time off unless it’s a serious need
Vue Cinemas Customer assistant, June 2023
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Best thing
most co workers are nice
Worst thing
even with employee discount, it’s still very expensive.
Managers always ask you to do multiple things at once
Some managers are very disrespectful
Vue Cinemas Customer assistant, June 2023
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Best thing
The free cinema tickets and discounts aswell as the most chill staff and managers and a really friendly environment.
Worst thing
The pay is minimum wage. Sometimes you close really late and the customers can sometimes make you want to scream
Vue Cinemas Customer assistant, May 2023
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Best thing
Everyone is lovely to work with
Vue Cinemas Customer assistant, May 2023
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Best thing
Team
Worst thing
Long hours no breaks
Vue Cinemas Team leader, May 2023
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Best thing
Free Cinema Tickets.
Worst thing
Dealing with Customers
A bad schedule
Weekly hour fluctuationsVue Cinemas Team leader, February 2023
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Best thing
Discount and free tickets
Worst thing
Management
Vue Cinemas Customer assistant, February 2023
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Best thing
People I work with
Worst thing
Money
Vue Cinemas Employee, January 2023
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Best thing
team, facilities, benefits
Worst thing
not enough information
Vue Cinemas Customer assistant, December 2022
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Best thing
Working with different cultures and personalities
Worst thing
Really understaffed, due to people being unserious about the job. Lack of motivation from themselves casue they can't be asked .
Vue Cinemas Customer assistant, November 2022
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Best thing
The benefits
Some of the people I work withWorst thing
Cliques and toxic rumours
Vue Cinemas Retail assistant, November 2022
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Best thing
The team I work with are like my family and are all so loving and caring. They are the reason I come to work.
Worst thing
It’s needs a refit and we get a lot of complaints about broken seats, lifts or escalators breaking down or machines and projectors turning off randomly.
Vue Cinemas Customer assistant, October 2022
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Best thing
I get to wear my own clothes
Worst thing
Lack of training, staff and bad wages for the amount of work to do.
Vue Cinemas Team leader, October 2022
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Best thing
The team I get to work with on shifts and the perks
Worst thing
How disrespectful, rude and sometimes aggressive some guests can be
Vue Cinemas Customer assistant, September 2022
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Best thing
Free tickets and the peopel
Worst thing
GM, Hours, Workload
Vue Cinemas Manager, September 2022
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Best thing
Free tickets
DiscountWorst thing
Hours
False information
Short hours
Shifts being cancelled at last minuteVue Cinemas Cinema host, September 2022
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Best thing
On Paper Really Easy, Entry Level Job
Worst thing
Very physical job with little to none chance of getting a break depending on where you work.
Vue Cinemas Customer assistant, August 2022
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Best thing
Great group of people to work with, flexible working hours
Worst thing
Training could be better initially
Higher pay once you turn 18Vue Cinemas Customer assistant, July 2022
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Best thing
Good banter with great people who are really welcoming to newbies
great benefits
minimum of 4 hours a week so guaranteed at least thatWorst thing
Rota given 2 days before it starts
Friends can only receive your discount if you’re with them and off work
Pay isn’t great
Shifts can vary from week to week, e.g last week i worked 16 hours and this week i’ve been scheduled 13.5 over two shifts despite me requesting more hours so yeahVue Cinemas Customer assistant, July 2022
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Best thing
Young people
Free Tickets
Meet nice peopleWorst thing
Some managers
Very busy sometimes
Very by the bookVue Cinemas Customer assistant, July 2022
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Best thing
Free cinema tickets
Worst thing
Constantly on your feet
Vue Cinemas Employee, June 2022
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Best thing
Colleagues are happy and fun and friendly managers can always have a laugh and it’s a safe place to work and the customers are so sweet
Worst thing
Some customers are a bit of a handful but nothing we can’t sort
Vue Cinemas Customer assistant, May 2022
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Best thing
The benefits and the relatively easy going shifts depending on how busy it is
Worst thing
Not enough staff on when it's busy so you feel rushed
Vue Cinemas Customer assistant, May 2022
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Best thing
The team and the discounts
Everything is fairly straight forward
They like employing young people
Good for pocket moneyWorst thing
Very low pay for a physical job
Unpaid breaks
No hours going
Competitive hours, shifts are given to who they like
4 hour contract rather than committing hours
Hard to earn moneyVue Cinemas Customer assistant, March 2022
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Best thing
Largely straight forward. Free tickets. Flexibility to fit around preexisting out of work commitments like studying or second job. Generally good atmosphere among CA' and lower level management.
Worst thing
Unrealistic demands of peoples schedules who are on a 4 hour contract. Minimum wage for each age group with equal responsibility. Inconsistent weekly hours. Requesting time off for customer assistants is unfair when compared with short notice weekly rotas, e.g. "two staff off at one time from a group of 35 people on 4 hour contracts". Bias within management teams rotas. No commission or room for meaningful extra rewards. Only management are paid bonuses for performance of site and lower staff, including supervisors who are given the same responsibilities as managers. Quick to criticise but barely praise. Consistently reading about record breaking company performance but continue to pay staff minimum wage. Standards expected not backed up by staffing hours to achieve this.
Vue Cinemas Team leader, February 2022
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Best thing
free tickets
collegues
flexible hoursWorst thing
understaffed
told we can't book time off in holidays when busy
angry customers
low payVue Cinemas Customer assistant, February 2022
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Best thing
flexible, the other Customer assistants are great to work with.
Worst thing
some good managers, some terrible managers, high workload on busy days and
Vue Cinemas Customer assistant, February 2022
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Best thing
The people there
Worst thing
Being understaffed from time to time
Vue Cinemas Customer assistant, January 2022
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Best thing
colleagues
easyWorst thing
rude customers
payVue Cinemas Customer assistant, December 2021
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Best thing
Some colleagues make it bearable
Worst thing
Managers couldn’t care less about you. Someone reported sexual assault and the managers and supervisors in the office actually laughed about it.
Not to mention how seriously understaffed we are with no care or support from duty managers.
Vue Cinemas Customer assistant, December 2021
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Best thing
Free cinema tickets
Worst thing
Rude customers
Vue Cinemas Customer assistant, December 2021
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Best thing
Colleagues, free tickets
Worst thing
Low hours, not enough pay for work done, lots of late closes
Vue Cinemas Customer assistant, December 2021
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Best thing
Free tickets and discounts
staff viewingsWorst thing
only know rota 2 days in advance
pay is horrible if under 20
constant stress about upselling and remembering all policies or risk of disciplinaryVue Cinemas Customer assistant, September 2021
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Best thing
Discount and free tickets
Worst thing
Lack of training/ support with difficulty customers
Vue Cinemas Team leader, August 2021
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Best thing
The people you work with !
Worst thing
Some customers
Vue Cinemas Customer assistant, June 2021
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Best thing
Amazing place to work, great for gaining people skills and just a lot of fun in general.
Worst thing
Not a lot of hours
Vue Cinemas Customer assistant, June 2021
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Best thing
Free tickets and discount privileges
Sometimes nice customers if lucky
Very friendly and bubbly colleaguesWorst thing
Managers seem two faced and unorganised
Poor treatment from both managers and certain customers
Poor pay
Very understaffed (at least where I work)
Unsociable hours
Refused rota changes for a good whileVue Cinemas Customer assistant, June 2021
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Best thing
get discounts and free tickets
Worst thing
inconvenient shift changes at last minute
Vue Cinemas Customer assistant, May 2021
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Best thing
The staff are great to work with and the managers are very supportive when it comes to wanting a varied shift pattern.
You also get to see all the new film releases before anyone else. It is a fun but hard working place.Worst thing
Sometimes the customers can be difficult and frustrating and are unable to see the staffs point of view. Customers who don’t read the terms and conditions, drink customers can also be difficult and frustrating.
Vue Cinemas Customer assistant, May 2021
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Best thing
Work colleagues
Worst thing
Lazy people at work, cleaning up after someone who throws popcorn everywhere
Vue Cinemas Customer assistant, October 2020
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Best thing
Flexible hours to suit
Worst thing
Rota coming out without 24 hour notice sometimes
Vue Cinemas Ca, September 2020
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Best thing
Hours and Customers
Worst thing
Management and opportunities
Vue Cinemas Customer assistant, July 2020
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Best thing
Co workers
Worst thing
Not getting schedule until 2 days before
Getting minimum wage and no extra tipsVue Cinemas Customer assistant, April 2020
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Best thing
People
MangersWorst thing
Late closing
Amount of cleaningVue Cinemas Customer service assistant, March 2020
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Best thing
The people I work with, coworkers at my level and above
Worst thing
The lack of respect from customers
Vue Cinemas Customer assistant, December 2019