Vodafone
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DismissVodafone is a telecommunications company. They sell mobile phones, and provide mobile network and broadband services.
vodafone.co.ukVodafone job reviews
Showing 40 reviews
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Best thing
Most stores are now franchised so like myself I have lost a lot of benefits, teams is run on a minimum, no pay reviews, expected to be available, incentives we earn have been used for joint Xmas do’s
Worst thing
Everything
Vodafone Retail manager, December 2023
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Best thing
Bonus
Worst thing
The stress and some customers
Vodafone Sales advisor, December 2023
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Best thing
Discounted phone plans.
Worst thing
Lack of support from management.
Lack of progression due to external hiring.Vodafone Sales advisor, November 2023
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Best thing
Working in a team
Worst thing
Customer and targets are too much
Vodafone Manager, November 2023
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Best thing
I speak to many different people every day with different circumstances and experiences so I enjoy hearing lots of different stories
Worst thing
not enough work from home days
Vodafone Sales advisor, September 2023
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Best thing
The people I work with
Worst thing
The pay and stress
Vodafone Store manager, September 2023
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Best thing
Manage your own breaks, no uniform, bring lunch, very chilled out
Worst thing
When you get something you can’t do and have to direct them to customer services.
Vodafone Employee, August 2023
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Best thing
good commission scheme, and flexible working hours.
Worst thing
being tracked with everything we do such as toilet breaks
Vodafone Telesales, July 2023
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Best thing
The people.
Worst thing
The stress of targets and sometimes the people
Vodafone Sales advisor, July 2023
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Best thing
Remote
Worst thing
Not being able to book hols
Vodafone Employee, June 2023
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Best thing
People I work with
Worst thing
Systems
Vodafone Employee, May 2023
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Best thing
the team
Worst thing
change of bonus scheme
Vodafone Sales assistant, May 2023
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Best thing
The team I work with is great
Worst thing
The customers can get to be rude
Vodafone Sales advisor, March 2023
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Best thing
People and the team
Worst thing
Long hours, lack of support, lack of knowledge of how things work, unpredictability
Vodafone Employee, March 2023
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Best thing
The team
Worst thing
Being a franchised store
Vodafone Manager, March 2023
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Best thing
Great team
Worst thing
Hesd office issues and system issues
Vodafone Store manager, March 2023
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Best thing
Money, helping people,
Worst thing
Not hitting targets,
Vodafone Manager, November 2022
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Best thing
Work from home
Worst thing
I can’t book leave off (to many people have)
My system has been broken for the last month so no commission
I’ve had pay deducted due to system issues, I always get aggressive customers, the breaks aren’t long enough,Vodafone Customer advisor, October 2022
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Best thing
Face to Face interaction with people.
Worst thing
Not getting day off and holidays you wanted
Vodafone Sales advisor, October 2022
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Best thing
The benefits - sick pay, discounts
Opportunity to progressWorst thing
Shift work
Vodafone Team leader, July 2022
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Best thing
Friendly staff and management who try their best to be supportive.
Worst thing
Big company loses touch with people on the frontline. Customers are never respectful or make you want to get up to work that day.
Vodafone Customer advisor, July 2022
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Best thing
Discount on my personal contract
Working business hoursWorst thing
‘Convergence’ with so many other departments, nobody knows what they are doing. No proper training. Everyone is either too stressed, off sick or leaving. No proper training is given
Vodafone Customer advisor, July 2022
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Worst thing
Everything. Micro managed. Spoke down to even as a manager
Vodafone Team leader, June 2022
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Best thing
Job safety
Worst thing
Working from mandatory, would prefer hybrid
Vodafone Customer service advisor, June 2022
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Best thing
Helping people- very rewarding
Worst thing
Can be stressful
Vodafone Employee, March 2022
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Best thing
Interesting, and get paid for what you do.
Worst thing
Some colleagues
Vodafone Employee, February 2022
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Best thing
Good colleagues, good discounts.
Worst thing
Management does not care or understand about the day-to-day, only about hitting targets.
Vodafone Sales advisor, January 2022
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Best thing
The pay
The people
Working from homeWorst thing
Abuse of disciplinary action
Vodafone Employee, December 2021
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Best thing
The people I work along side
Worst thing
The companies processing system and lack of front line experience within the job by higher management than just store manager
Vodafone Sales advisor, June 2021
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Best thing
the people the pay and the benefits
Worst thing
customers
Vodafone Sales assistant, May 2021
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Best thing
The pay is decent, bonuses of £200-1000 a month, discounts on phones, contracts
Worst thing
The hours
Vodafone Employee, May 2021
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Best thing
The people, the hours, the management,
Worst thing
nothing its genuinely great
Vodafone Customer service advisor, May 2021
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Best thing
Discounts. Shifts
Worst thing
Not willing to help individual situations
Vodafone Customer advisor, April 2021
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Best thing
Commissions. Giving Excellent Customer Service
Worst thing
Targets constantly changing, Only getting your Rota 1 Month in advance and hard to book holiday dates i want. Working weekends
Vodafone Employee, April 2021
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Best thing
Working from home. Variety of work involved
Worst thing
Attitude of the customers
Vodafone Social media advisor, February 2021
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Best thing
Brilliant I.love it
Worst thing
The number of systems we use
Vodafone Customer Relations, February 2021
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Best thing
Nice office, good colleagues.
Worst thing
Customers are horrible, the wages are poor, the shifts are dreadful and it is utterly impossible to book leave when you want it, especially as a parent.
Vodafone Customer service advisor, February 2021
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Best thing
Longevity, wage, and the guys at HQ really understand what we have to do day in day out
Worst thing
Working outdoors
Vodafone Events manager, January 2021
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Best thing
The bonus
Worst thing
The work hours
Vodafone Customer care agent, June 2020
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Best thing
The people who work there
Worst thing
Manager's not doing the basics of their job
Vodafone Sales advisor, January 2020