Vodafone

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Vodafone is a telecommunications company. They sell mobile phones, and provide mobile network and broadband services.

vodafone.co.uk

Vodafone job reviews

Showing 40 reviews

  • Best thing

    Most stores are now franchised so like myself I have lost a lot of benefits, teams is run on a minimum, no pay reviews, expected to be available, incentives we earn have been used for joint Xmas do’s

    Worst thing

    Everything

    4.6

    Vodafone Retail manager, December 2023

  • Best thing

    Bonus

    Worst thing

    The stress and some customers

    7.0

    Vodafone Sales advisor, December 2023

  • Best thing

    Discounted phone plans.

    Worst thing

    Lack of support from management.
    Lack of progression due to external hiring.

    7.8

    Vodafone Sales advisor, November 2023

  • Best thing

    Working in a team

    Worst thing

    Customer and targets are too much

    3.0

    Vodafone Manager, November 2023

  • Best thing

    I speak to many different people every day with different circumstances and experiences so I enjoy hearing lots of different stories

    Worst thing

    not enough work from home days

    10

    Vodafone Sales advisor, September 2023

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  • Best thing

    The people I work with

    Worst thing

    The pay and stress

    3.3

    Vodafone Store manager, September 2023

  • Best thing

    Manage your own breaks, no uniform, bring lunch, very chilled out

    Worst thing

    When you get something you can’t do and have to direct them to customer services.

    9.9

    Vodafone Employee, August 2023

  • Best thing

    good commission scheme, and flexible working hours.

    Worst thing

    being tracked with everything we do such as toilet breaks

    9.9

    Vodafone Telesales, July 2023

  • Best thing

    The people.

    Worst thing

    The stress of targets and sometimes the people

    8.6

    Vodafone Sales advisor, July 2023

  • Best thing

    Remote

    Worst thing

    Not being able to book hols

    6.4

    Vodafone Employee, June 2023

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  • Best thing

    People I work with

    Worst thing

    Systems

    2.8

    Vodafone Employee, May 2023

  • Best thing

    the team

    Worst thing

    change of bonus scheme

    8.0

    Vodafone Sales assistant, May 2023

  • Best thing

    The team I work with is great

    Worst thing

    The customers can get to be rude

    9.5

    Vodafone Sales advisor, March 2023

  • Best thing

    People and the team

    Worst thing

    Long hours, lack of support, lack of knowledge of how things work, unpredictability

    3.0

    Vodafone Employee, March 2023

  • Best thing

    The team

    Worst thing

    Being a franchised store

    6.7

    Vodafone Manager, March 2023

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  • Best thing

    Great team

    Worst thing

    Hesd office issues and system issues

    8.0

    Vodafone Store manager, March 2023

  • Best thing

    Money, helping people,

    Worst thing

    Not hitting targets,

    6.9

    Vodafone Manager, November 2022

  • Best thing

    Work from home

    Worst thing

    I can’t book leave off (to many people have)
    My system has been broken for the last month so no commission
    I’ve had pay deducted due to system issues, I always get aggressive customers, the breaks aren’t long enough,

    2.0

    Vodafone Customer advisor, October 2022

  • Best thing

    Face to Face interaction with people.

    Worst thing

    Not getting day off and holidays you wanted

    5.0

    Vodafone Sales advisor, October 2022

  • Best thing

    The benefits - sick pay, discounts
    Opportunity to progress

    Worst thing

    Shift work

    9.8

    Vodafone Team leader, July 2022

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  • Best thing

    Friendly staff and management who try their best to be supportive.

    Worst thing

    Big company loses touch with people on the frontline. Customers are never respectful or make you want to get up to work that day.

    4.9

    Vodafone Customer advisor, July 2022

  • Best thing

    Discount on my personal contract
    Working business hours

    Worst thing

    ‘Convergence’ with so many other departments, nobody knows what they are doing. No proper training. Everyone is either too stressed, off sick or leaving. No proper training is given

    4.5

    Vodafone Customer advisor, July 2022

  • Worst thing

    Everything. Micro managed. Spoke down to even as a manager

    4.1

    Vodafone Team leader, June 2022

  • Best thing

    Job safety

    Worst thing

    Working from mandatory, would prefer hybrid

    8.9

    Vodafone Customer service advisor, June 2022

  • Best thing

    Helping people- very rewarding

    Worst thing

    Can be stressful

    9.9

    Vodafone Employee, March 2022

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  • Best thing

    Interesting, and get paid for what you do.

    Worst thing

    Some colleagues

    9.9

    Vodafone Employee, February 2022

  • Best thing

    Good colleagues, good discounts.

    Worst thing

    Management does not care or understand about the day-to-day, only about hitting targets.

    7.3

    Vodafone Sales advisor, January 2022

  • Best thing

    The pay
    The people
    Working from home

    Worst thing

    Abuse of disciplinary action

    8.6

    Vodafone Employee, December 2021

  • Best thing

    The people I work along side

    Worst thing

    The companies processing system and lack of front line experience within the job by higher management than just store manager

    4.6

    Vodafone Sales advisor, June 2021

  • Best thing

    the people the pay and the benefits

    Worst thing

    customers

    9.1

    Vodafone Sales assistant, May 2021

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  • Best thing

    The pay is decent, bonuses of £200-1000 a month, discounts on phones, contracts

    Worst thing

    The hours

    9.2

    Vodafone Employee, May 2021

  • Best thing

    The people, the hours, the management,

    Worst thing

    nothing its genuinely great

    10

    Vodafone Customer service advisor, May 2021

  • Best thing

    Discounts. Shifts

    Worst thing

    Not willing to help individual situations

    8.2

    Vodafone Customer advisor, April 2021

  • Best thing

    Commissions. Giving Excellent Customer Service

    Worst thing

    Targets constantly changing, Only getting your Rota 1 Month in advance and hard to book holiday dates i want. Working weekends

    7.1

    Vodafone Employee, April 2021

  • Best thing

    Working from home. Variety of work involved

    Worst thing

    Attitude of the customers

    9.6

    Vodafone Social media advisor, February 2021

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  • Best thing

    Brilliant I.love it

    Worst thing

    The number of systems we use

    10

    Vodafone Customer Relations, February 2021

  • Best thing

    Nice office, good colleagues.

    Worst thing

    Customers are horrible, the wages are poor, the shifts are dreadful and it is utterly impossible to book leave when you want it, especially as a parent.

    6.8

    Vodafone Customer service advisor, February 2021

  • Best thing

    Longevity, wage, and the guys at HQ really understand what we have to do day in day out

    Worst thing

    Working outdoors

    9.8

    Vodafone Events manager, January 2021

  • Best thing

    The bonus

    Worst thing

    The work hours

    4.6

    Vodafone Customer care agent, June 2020

  • Best thing

    The people who work there

    Worst thing

    Manager's not doing the basics of their job

    1.7

    Vodafone Sales advisor, January 2020