Virgin Money
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uk.virginmoney.comVirgin Money job reviews
Showing 11 reviews
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Best thing
The people
Consistent hoursWorst thing
Lack of understanding from management
Virgin Money Customer advisor, September 2023
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Best thing
It isn’t hard
Worst thing
It’s very low paid
Virgin Money Employee, April 2023
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Best thing
Fully remote job, equipment provided, colleagues are lovely
Worst thing
Basically act as an intermediary, and have to ask other teams to follow things up because we don't have the systems. Trained to send customers online to do everything, but online doesn't work or tells them to call us: results in very frustrated customers and staff who can't help. Systems go down a lot, and no communication happens as to when it'll be fixed.
Virgin Money Employee, March 2023
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Best thing
The people
Worst thing
Same day everyday
Virgin Money Host, September 2022
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Best thing
Benefits are great holidays are great pension etc great
Worst thing
Management and communication in the teams, the pay doesnt reflect the amount of work you are expected to do
Virgin Money Employee, August 2022
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Best thing
Perks and people
Worst thing
The job
Virgin Money Employee, June 2022
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Best thing
People I work with
Worst thing
Stress and customers
Virgin Money Employee, September 2021
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Best thing
Talking to people and helping them with their finances
Virgin Money Customer service assistant, May 2021
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Worst thing
Being on a temporary week by week contract and not having stability
Virgin Money Customer service assistant, February 2021
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Best thing
pay and conditions
Worst thing
unrealistic targets
Virgin Money archive assistant, January 2021
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Best thing
The people and pay
Worst thing
Recent takeover
Virgin Money Banking associate, December 2020