Utilita Energy

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Utilita Energy is a pay-as-you-go energy supplier.

utilita.co.uk
7.4

Based on responses from 12 employees at Utilita Energy.

Pay

    Good
  • Most people are paid a living wage

    Do Utilita Energy pay a living wage?

    Most people are paid a living wage.

    How we know this

    83% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 12 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Bad
  • Most people don’t get paid breaks

    Do workers at Utilita Energy get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    75% of people say they don’t get paid breaks.

    Based on data from 12 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do Utilita Energy pay sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    58% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 12 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at Utilita Energy?

    Most people find it easy to book holiday.

    How we know this

    92% of people report it’s easy to book holidays.

    Based on data from 12 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Utilita Energy feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    70% of people say they’re treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at Utilita Energy get proper breaks?

    Most people get proper breaks.

    How we know this

    90% of people report that they get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between October 2020 and July 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful to work at Utilita Energy?

    Most people feel stressed here.

    How we know this

    73% of people say they often feel stressed at work.

    Based on data from 11 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Utilita Energy recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    36% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Utilita Energy?

    Most people got enough training when they started.

    How we know this

    90% of people report they got enough training when they started working here.

    Based on data from 10 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Utilita Energy?

    Only some people are given support to progress here.

    How we know this

    In the last year, 45% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 11 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Utilita Energy is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    67% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 12 people who took the Breakroom Quiz between November 2019 and July 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Utilita Energy job reviews

  • Best thing

    Money

    Worst thing

    Behaviour of those above

    1.7

    Utilita Energy Sales advisor, October 2020

Handy to know

How are people paid?

17%
by the hour
83%
an annual salary

Based on 12 Utilita Energy employees