7.7

Urban Outfitters

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What it’s like working at Urban Outfitters

6 employees told us the worst thing about this employer…

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Bad
  • People are paid below market rates

    Does Urban Outfitters pay market rates?

    People are not paid market rates

    How we know this

    83% of people are paid below the typical pay for the type of work they do

    Based on information from 6 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Not great
  • Head office doesn’t understand the frontline

    Do people think Urban Outfitters head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    60% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 5 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Enough training

    Do people get enough training when they start at Urban Outfitters?

    Most people get enough training when they start

    How we know this

    67% of people report they got enough training when they started working here

    Based on information from 6 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People aren’t stressed

    Is it stressful to work at Urban Outfitters?

    Most people don’t feel stressed here

    How we know this

    67% of people say they don’t feel stressed at work

    Based on information from 6 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Breaks are paid

    Do workers at Urban Outfitters get paid breaks?

    Usually. Most people get paid breaks

    How we know this

    50% of people say they get paid breaks

    Based on information from 6 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are paid enough to live on

    Does Urban Outfitters pay enough to live on?

    Most people are paid enough to live on

    How we know this

    67% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 6 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • Opportunities to progress

    Are people given support to progress at Urban Outfitters?

    Most people are given support to progress here

    How we know this

    In the last year, 60% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People get sick pay

    Does Urban Outfitters pay sick pay?

    Usually. Most people get proper sick pay

    How we know this

    60% of people say they would get paid if they were sick but scheduled to work

    Based on information from 5 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Excellent
  • Easy to book holiday

    How easy is it to book a holiday at Urban Outfitters?

    People find it easy to book holidays

    How we know this

    100% of people report it’s easy to book holidays

    Based on information from 6 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People get proper breaks

    Do people at Urban Outfitters get proper breaks?

    People get proper breaks

    How we know this

    100% of people report that they get to take proper breaks

    Based on information from 6 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People recommend their team

    Do people at Urban Outfitters recommend working with their team?

    People recommend working with their team

    How we know this

    83% of people report that they would recommend working with their immediate team to a friend

    Based on information from 6 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Managers are respectful

    Do people at Urban Outfitters feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    83% of people say they’re treated with respect by their managers

    Based on information from 6 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Ask someone at Urban Outfitters

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  3. You’ll get an email when someone answers

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How Urban Outfitters ranks

Urban Outfitters ranks joint 4th to work for in fashion retailers

  1. 4= Ann Summers
    7.7
  2. 4= Urban Outfitters
    7.7
  3. 6 Harvey Nichols
    7.2

Urban Outfitters job reviews

  • Best thing

    The team
    Company culture and vibe
    Benefits

    Worst thing

    High work load without much warning
    Can sometimes lack communication

    7.8

    Store manager, April 2021

  • Best thing

    Lovely coworkers
    Employee discount

    Worst thing

    No break on a 5 hour shift

    6.3

    Employee, July 2021

About

Urban Outfitters is a trend-driven fashion brand. They sell clothes and homewares.

urbanoutfitters.com

Jobs by location

  1. 4 job openings

Handy to know

What contracts are people on?

40%
low hours
60%
full time

Based on 5 employees

How are people paid?

83%
by the hour
17%
an annual salary

Based on 6 employees

Thinking of working at Urban Outfitters?

Join Breakroom to unlock insights about Urban Outfitters and thousands of other employers.

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