Turtle Bay

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Turtle Bay is a Caribbean restaurant and bar chain.

turtlebay.co.uk

Turtle Bay job reviews

Showing 22 reviews

  • Best thing

    Above minimum wage

    Worst thing

    Just stop giving you shifts

    6.4

    Busser at Turtle Bay, March 2025

  • Best thing

    Talking to customers

    Worst thing

    Having to close on weekends 90% of the time despite having other team members

    1.1

    Bartender at Turtle Bay, March 2025

  • Best thing

    Fun sometimes

    Worst thing

    Understaffed and they refuse to hire

    1.5

    Bartender at Turtle Bay, February 2025

  • Best thing

    I enjoy the time spent with my coworkers

    1.7

    Employee at Turtle Bay, February 2025

  • Best thing

    Stability

    Worst thing

    not having a choice with working the 4 day week. Not everyone wants to work 4x12 hour shifts in a week. Yes an extra day off is great but if you have kids you can’t be at home as often as you’d like.

    There is no flat rates for salary’s. All head chefs are paid differently, some by quite a bit Which is unfair.

    Bonus scheme can be difficult to achieve based on the budgets that get set.

    5.5

    Head chef at Turtle Bay, February 2024

    1. Reply from People Coordinator at Turtle Bay, March 2024

      Hello, Thank you for leaving us feedback. Please feel free to get in touch with us at people@turtlebay.co.uk if you have any more feedback you want to leave us

  • Best thing

    Good atmosphere in the workplace and everyone is kind towards each other

    Worst thing

    Busy days

    8.8

    Waiter at Turtle Bay, August 2023

    1. Reply from People Coordinator at Turtle Bay, August 2023

      Thank you for your review! We appreciate your feedback and really glad to hear that you have had a positive experience so far

  • Best thing

    The team, and the management are really supportive to me. I have freedom to choose what days I can work (as long as it’s Friday and Saturday inclusive). 70% off food. Good support for training bartenders.

    Worst thing

    GM and SAM has changed lots over the past few years and they all have a different style of management. sometimes that’s stressful if they’re not good managers. There’s no discount on drinks despite being half a bar. New/weaker bartenders end up on the glass wash on busy shifts. Saturdays can be awful and busy (though this has improved with better management/team)

    8.2

    Bartender at Turtle Bay, July 2023

    1. Reply from People Coordinator at Turtle Bay, July 2023

      Hello, Thank you for leaving us feedback. Please feel free to get in touch with us at people@turtlebay.co.uk if you have any more feedback you want to leave us

  • Best thing

    Freedom to to interact with customers

    Worst thing

    Finances create chock points and because there are no real discussions on how to improve, you suffer a lot.

    1.8

    Bartender at Turtle Bay, July 2023

    1. Reply from People Coordinator at Turtle Bay, July 2023

      Hello, Thank you for leaving us feedback. Please feel free to get in touch with us at people@turtlebay.co.uk if you have any more feedback you want to leave us so we can take a look into your comments on the "Worst thing" section

  • Best thing

    Growth as a bartender . Learn new skills. Getting recognised and being appreciated

    Worst thing

    Stressed on busy days.

    8.4

    Bartender at Turtle Bay, June 2023

    1. Reply from People Coordinator at Turtle Bay, June 2023

      Hello, Thank you for leaving us such nice feedback. Please feel free to get in touch with us at people@turtlebay.co.uk if you have any more feedback you would like to give us.

  • Best thing

    Speaking to people and organising

    Worst thing

    Long hours

    8.8

    Waiter at Turtle Bay, April 2023

    1. Reply from People Coordinator at Turtle Bay, May 2023

      Hello, Thank you for leaving us such nice feedback. Please feel free to get in touch with us at people@turtlebay.co.uk if you have any more feedback you would like to give us.

  • Best thing

    Fun place to work, lovely people

    Worst thing

    Hours, stress and physical impact

    4.7

    Bartender at Turtle Bay, April 2023

    1. Reply from People Coordinator at Turtle Bay, May 2023

      Hello, Thank you for leaving us feedback. Please feel free to get in touch with us at people@turtlebay.co.uk if you have any more feedback you want to leave us

  • Best thing

    Raggee music, staff that I work with, Christmas parties.

    Worst thing

    Havjng to give the company 3% of what my tables cost, as they assume I'll be tipped and they want to take some of that.
    My rotad hours are based on the amount of times my name is mentioned in good reviews on trip advisor etc.

    2.0

    Waiter waitress at Turtle Bay, March 2023

    1. Reply from People Coordinator at Turtle Bay, May 2023

      Hello, Thank you for leaving us feedback. We are sorry to hear about your experience and would like to hear more about this, especially the 3% of what the table cost as this is not a Turtle Bay Policy. Please feel free to get in touch with us at people@turtlebay.co.uk.

  • Best thing

    The team and the work atmosphere

    Worst thing

    The menu provided by head office prevents the Chefs from being creative

    6.8

    Chef at Turtle Bay, December 2022

  • Best thing

    The people

    Worst thing

    Being underpaid and the exetremly unfair Tipping system

    4.6

    Manager at Turtle Bay, December 2022

  • Best thing

    Great vibes, lovely staff to work with

    Worst thing

    No routine, no shift patterns.

    4.7

    Chef de partie at Turtle Bay, October 2022

  • Best thing

    The team food and other colleagues

    Worst thing

    Dealing with drunk and rude customers, as well as working really late hours

    3.2

    Waitress at Turtle Bay, August 2022

  • Best thing

    Coworkers are amazing and the staff benefits are really great. The cocktails are nice and we usually have one made for us on a closing shift for after work.

    Worst thing

    Long, unsociable hours. I don’t know anyone working who doesn’t work a Friday and Saturday every week until late. Some managers can be rude and you miss a lot of breaks due to understaffing.

    3.2

    Waitress at Turtle Bay, July 2022

  • Best thing

    Great fun place to work! Great staff and great fun with guests.

    Worst thing

    Stressful, underpaid and overworked sometimes. Not informed very often about what is actually going on.

    5.9

    Head waiter at Turtle Bay, June 2022

  • Best thing

    The people you work with!

    Worst thing

    Working hours and pay

    2.8

    Deputy manager at Turtle Bay, May 2022

  • Best thing

    Friendly staff and mangers
    It is fun to work there everyone is kind
    Guests are also amazing and can leave amazing tips

    Worst thing

    Sometimes we are understaffed not because we don’t have the staff but because the restaurant is trying to save man hours

    6.7

    Waiter at Turtle Bay, February 2022

  • Best thing

    The pay was okay

    Worst thing

    Management was shocking, clear favouritism within the floor staff, management use personal circumstance against you, management will chip away at you slowly and essentially gaslight you into thinking you’re bad at your job. Do not recommend ever.

    2.8

    Front of house at Turtle Bay, February 2022

  • Best thing

    People are really friendly, shifts go quickly

    Worst thing

    Long shifts, can be very tiring especially at weekends, hard to get uni and work balance

    3.4

    Bartender at Turtle Bay, December 2021