Travelodge

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Travelodge is a budget hotel operator.

travelodge.co.uk

Travelodge job reviews

Showing 85 reviews

  • Best thing

    Nothing

    Worst thing

    Everything manager no respect what so ever

    3.2

    Travelodge Employee, March 2024

  • Best thing

    The team I work with and the guests

    Worst thing

    Not enough hours

    8.2

    Travelodge Employee, February 2024

  • Best thing

    Chilled out

    Worst thing

    No one communicates with anyone

    7.5

    Travelodge Receptionist, February 2024

  • Best thing

    The people i work with

    Worst thing

    Treatment from managers and the unreasonable expectations from head office

    1.7

    Travelodge Employee, January 2024

  • Best thing

    I get to meet some really nice and friendly people in an industry that i like

    Worst thing

    Treated like property by the management who simply don’t respect employees

    1.8

    Travelodge Front of house, January 2024

  • Best thing

    You form great friendships due to the lack of staff

    Worst thing

    Lack of staff, head office does not care about their employees, constantly doing three people’s jobs for one persons pay.

    1.2

    Travelodge Receptionist, December 2023

  • Best thing

    Nothing

    Worst thing

    Stress, to much work for little pay even for 10.42 an hour a day or 11.46 at night

    1.7

    Travelodge Receptionist, December 2023

  • Best thing

    Getting to speak to new people

    Worst thing

    Most people are abusive (guests and staff)
    Rota gets changed last minute
    Favouritism regarding the rota
    Not safe as work alone with no security and little to no cameras
    Judgemental staff
    Unfair hours and schedule
    Management are always late and don’t get any repercussions
    No sympathy
    Always dealing with police because of how unsafe it is

    1.6

    Travelodge Employee, December 2023

  • Best thing

    That I get paid

    Worst thing

    That’s sometimes nobody helps

    4.9

    Travelodge Housekeeper, October 2023

  • Best thing

    Morning hours are convenient. 3 days a week good for personal life.

    Worst thing

    Unreliable housekeepers. Housekeepers who can’t clean properly. Housekeepers always calling in sick. Dirty rooms. Short staffed. Overbooking process is ridiculous. Have had to clean rooms in the past when housekeepers call in sick, even though it’s not my job. Underpaid/not paid enough. Unable to do more hours/overtime/hardly ever. Complaints from guests constantly. Old run down building with no restaurant. Either completely boring or completely stressful no in between.

    2.1

    Travelodge Receptionist, September 2023

  • Best thing

    The team

    Worst thing

    The managers and bullies

    1.6

    Travelodge Assistant manager, September 2023

  • Best thing

    Friendly people

    Worst thing

    Lack of training, management like to take care of their own, lone working

    2.4

    Travelodge Receptionist, August 2023

  • Best thing

    Afternoons are often left open for other parts of life such as hobbies.

    Worst thing

    The guests, the amount of work expected in small timeframes, poor training for new staff, low wage

    5.0

    Travelodge Housekeeper, August 2023

  • Best thing

    Team is friendly and work is relatively easy

    Worst thing

    Dealing with the effects of homelessness, seeing how neglectful the council is, dealing with crime and social struggles in the hotel, overworked, never paid overtime, blamed by customers and staff for unnecessary issues

    3.4

    Travelodge Housekeeper, July 2023

  • Best thing

    The way I get along with my manager

    Worst thing

    The dangerous situation that could be avoided with security and the lack of staff

    1.5

    Travelodge Assistant manager, July 2023

  • Best thing

    Get to meet people from all over and the discount helps

    Worst thing

    Lack of support from management. Poor training always under staff expects a lot from one job role

    1.2

    Travelodge Supervisor, July 2023

  • Best thing

    Friendly co-workers
    Staff Discounts
    Good Hours

    Worst thing

    Communication from management

    7.8

    Travelodge Bar staff, June 2023

  • Best thing

    Early start finish early

    Worst thing

    Unorganised

    3.2

    Travelodge Head chef, June 2023

  • Best thing

    Most of the people I work with are fantastic people

    Worst thing

    Being a cleaner it's very hard work .you are constantly on the go to get done in a certain time frame

    6.0

    Travelodge Housekeeper, June 2023

  • Best thing

    Meeting new people and finding out their stories

    Worst thing

    Management is shit

    1.1

    Travelodge Receptionist, May 2023

  • Best thing

    The shifts are short.

    Worst thing

    Manager is very self-centred and tends to lie.
    Colleagues are rude.
    Not organised enough so it gets really busy and theres isn't enough staff.

    4.1

    Travelodge Bar staff, May 2023

  • Best thing

    The staff

    Worst thing

    No pay breaks, short-staffed, council bookings, the treatment is not the same for some staff members.

    2.3

    Travelodge Receptionist, April 2023

  • Best thing

    Guest and people I work with

    Worst thing

    Getting bullied by the AHM

    3.2

    Travelodge Receptionist, April 2023

  • Best thing

    Discount, its not hard work.

    Worst thing

    Lone working, not paid enough.

    1.8

    Travelodge Receptionist, March 2023

  • Best thing

    Some customers are nice

    Worst thing

    Absolutely everything. In 24 years of working, this is the worst company I've ever worked for

    1.1

    Travelodge Assistant manager, March 2023

  • Best thing

    The people I work with are lovely and makes it nicer place to work. The challenges the job brings and career progression is really
    Good as well.

    Worst thing

    Working in housekeeping can be hard physically and is sometimes busy but they do tell you this when join.

    8.4

    Travelodge Housekeeper, March 2023

  • Best thing

    Nice team

    Worst thing

    Horrible superiors
    Underpaid alot

    1.1

    Travelodge Housekeeper, February 2023

  • Best thing

    “Free” food while on shift, and the people you work with .

    Worst thing

    Over worked and under paid for the amount of roles you do . Bar and café is more bartending and chef and waitressing . Not enough support from managers

    1.5

    Travelodge Employee, February 2023

  • Best thing

    Sometimes there are really nice customers

    Worst thing

    Absolutely everything. It is the worst company I've ever worked for. They don't care about staff at all and if you speak up for your rights they engineer situations to get rid of you.

    1.9

    Travelodge Assistant manager, January 2023

  • Best thing

    The company is super supportive and realistic when it comes to company goals and helping their staff

    Worst thing

    When colleagues don't show for there shift and the rest of the team is saddled with their work load on top of there own

    8.8

    Travelodge Employee, January 2023

  • Best thing

    Pay, simple

    Worst thing

    Understaffed, get extra work if a colleague doesn’t turn up

    2.8

    Travelodge Housekeeper, January 2023

  • Best thing

    The people you work with are outlandishly kind and will support and help you however they can.
    Even if there's nothing they can do to help you they'll be a shoulder to cry on and be willing to listen to your problems.

    Worst thing

    Constantly understaffed and overworked without being given a choice for the overtime they just spring it on you last minute. They make you feel guilty if your sick/ injured and can't work. They often expect you to do almost 20 rooms a day alone despite being told In our interviews we'd be getting 10-12 rooms at most if it was busy, they expect us to have them all finished by 4pm despite guests don't often leave till 1-2pm.
    We're also made to feel like we're being lazy, dramatic or like we're not being a team player if we can't keep up with the word load or if we are struggling to keep up because we've been called in while we're sick.

    1.7

    Travelodge Housekeeper, November 2022

  • Best thing

    The staff I work with are incredibly nice and understanding

    Worst thing

    It’s exhausting

    5.5

    Travelodge Housekeeper, November 2022

  • Best thing

    The discount

    Worst thing

    No weekends off

    2.1

    Travelodge Team member, November 2022

  • Best thing

    The discount

    Worst thing

    No weekends off

    2.4

    Travelodge Team member, November 2022

  • Best thing

    Customers

    Worst thing

    Manager , supervisor, too mNy friends working together

    1.8

    Travelodge Receptionist, October 2022

  • Best thing

    The Team

    Worst thing

    Lack of understanding from managers
    Overwork

    3.5

    Travelodge Receptionist, September 2022

  • Best thing

    Working alone all day, good hours

    Worst thing

    The time pressure / constant stress of trying to stick to the 20mins per room

    4.5

    Travelodge Housekeeper, August 2022

  • Best thing

    Probably the 50% discount and free breakfast if we have leftovers

    Worst thing

    Lack of training, understaffed, they put you on by yourself to run bar, kitchen and restaurant. All the customers complain

    2.0

    Travelodge Team member, August 2022

  • Best thing

    The staff

    Worst thing

    The timing, listening, understanding, communication

    1.2

    Travelodge Housekeeper, August 2022

  • Best thing

    The money

    Worst thing

    The amount of work without ac

    6.6

    Travelodge Housekeeper, August 2022

  • Best thing

    Meeting new people

    Worst thing

    Colleagues don’t care, managers let staff get away with skipping shifts and bad timekeeping. Lone working through the night. Last minute rota changes

    3.2

    Travelodge Receptionist, August 2022

  • Best thing

    Do what you get paid for

    Worst thing

    Communication priority delegation

    4.2

    Travelodge Employee, August 2022

  • Best thing

    the company actually gives an equal (yet still not ideal) wage, despite myself being under 23

    Worst thing

    Uncertainty of hours and unreliability of other staff

    7.6

    Travelodge Housekeeper, July 2022

  • Best thing

    Discounts and working alone

    Worst thing

    Passive aggressive staff
    Pressure to work in a certain amount of time regardless of how messy the room is
    No guarantee that you will make the money you need as its based on how many rooms you have to clean and how long it takes

    4.8

    Travelodge Housekeeper, July 2022

  • Best thing

    Meeting new people

    Worst thing

    Obnoxious and self entitled people

    1.9

    Travelodge Receptionist, May 2022

  • Best thing

    The other housekeepers and discount

    Worst thing

    Not knowing when you are working until the day, having your mistakes brought up in front of colleagues and customers, and clear favouritism within the staff.

    2.3

    Travelodge Housekeeper, May 2022

  • Best thing

    Long periods of quiet

    Worst thing

    Stressful night work

    4.2

    Travelodge Receptionist, May 2022

  • Best thing

    My team

    Worst thing

    Customers get verbally and physically abusive

    3.7

    Travelodge Team member, April 2022

  • Best thing

    Good team work

    Worst thing

    Not enough time to do the job right

    6.4

    Travelodge Employee, February 2022