Townhouse Nail Salon
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DismissTownhouse is a nail salon company, with locations across the UK.
townhouse.co.ukRating based on 19 employees who took the Breakroom Quiz
About jobs at Townhouse Nail Salon
Pay
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Good
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Most people are paid a living wage
Do Townhouse Nail Salon pay a living wage?
Most people are paid a living wage.
How we know this
78% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 18 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people don’t get paid breaks
Do workers at Townhouse Nail Salon get paid breaks?
No. Most people don’t get paid breaks.
How we know this
78% of people say they don’t get paid breaks.Based on data from 18 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Townhouse Nail Salon pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
94% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 18 people who took the Breakroom Quiz between August 2023 and July 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Townhouse Nail Salon do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
63% of people report that they do extra work that they don’t get paid for.Based on data from 16 people who took the Breakroom Quiz between August 2023 and July 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Some people worry about their hours
Do workers at Townhouse Nail Salon worry about hours?
Some people worry about getting enough hours.
How we know this
38% of people report they worry about getting enough hours.Based on data from 13 people who took the Breakroom Quiz between December 2023 and July 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Townhouse Nail Salon workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
38% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 13 people who took the Breakroom Quiz between August 2023 and July 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Townhouse Nail Salon workers to change shifts?
Some people find it hard to change shifts.
How we know this
62% of people report that it’s hard to change shifts if they need to.Based on data from 13 people who took the Breakroom Quiz between August 2023 and July 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Townhouse Nail Salon?
Some people find it hard to book holiday.
How we know this
44% of people report it’s hard to book holidays.Based on data from 16 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Townhouse Nail Salon managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
44% of people say their manager changes their shifts at the last minute.Based on data from 16 people who took the Breakroom Quiz between August 2023 and July 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Townhouse Nail Salon?
Some people find it hard to take sick leave.
How we know this
60% of people report that it’s hard to take time off if they are sick.Based on data from 15 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Townhouse Nail Salon feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
38% of people say they’re not treated with respect by their managers.Based on data from 16 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do people at Townhouse Nail Salon get proper breaks?
Most people don’t get proper breaks.
How we know this
76% of people report that they don’t get to take proper breaks.Based on data from 17 people who took the Breakroom Quiz between September 2023 and August 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Townhouse Nail Salon?
Most people feel stressed here.
How we know this
71% of people say they often feel stressed at work.Based on data from 17 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Townhouse Nail Salon enjoy their jobs?
Most people enjoy their job.
How we know this
69% of people report they enjoy their job.Based on data from 13 people who took the Breakroom Quiz between August 2023 and July 2024.
Needs improving
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Most people don’t recommend their team
Do people at Townhouse Nail Salon recommend working with their team?
Not many people recommend working with their team.
How we know this
74% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 19 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Townhouse Nail Salon?
Some people did’t get enough training when they started.
How we know this
63% of people report they didn’t get enough training when they started working here.Based on data from 19 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Townhouse Nail Salon?
Only some people are given support to progress here.
How we know this
In the last year, 56% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 16 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Townhouse Nail Salon head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 14 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Townhouse Nail Salon is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 18 people who took the Breakroom Quiz between August 2023 and August 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How Townhouse Nail Salon ranks
Townhouse Nail Salon ranks 22nd to work for out of hair and beauty salons.
- 21 Auchrannie
- 22 Townhouse Nail Salon
- 23 Regis Salons
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 11 October 2024.
Pay ranges at Townhouse Nail Salon
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£11.50-14.70 per hour
Townhouse Nail Salon job reviews
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Best thing
Respect skill
Worst thing
Less paid for such skillful work
Townhouse Nail Salon Employee, July 2024
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Best thing
The pay is ok.
Worst thing
They put you under struck timings and stress, if we run into our lunches because we run late with clients, it’s our fault and we don’t get to take a lunch.
Townhouse Nail Salon Shift leader, March 2024
Handy to know
Based on 19 Townhouse Nail Salon employees
What contracts are people on?
Based on 12 Townhouse Nail Salon employees