Totally
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DismissTotally provides healthcare services to support the NHS. This includes urgent care and elective care.
totallygroup.comAbout jobs at Totally
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at Totally get paid breaks?
No. Most people don’t get paid breaks.
How we know this
90% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between July 2023 and June 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Totally pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
40% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Okay
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Only some people get a choice of shifts
Do Totally workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
50% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between February 2023 and January 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to book holiday
How easy is it to book a holiday at Totally?
Most people find it easy to book holiday.
How we know this
80% of people report it’s easy to book holidays.Based on data from 10 people who took the Breakroom Quiz between July 2023 and June 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Workplace
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Okay
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Only some people get proper breaks
Do people at Totally get proper breaks?
Some people don’t get proper breaks.
How we know this
55% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between July 2023 and June 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Totally?
Most people feel stressed here.
How we know this
90% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Totally enjoy their jobs?
Most people enjoy their job.
How we know this
70% of people report they enjoy their job.Based on data from 10 people who took the Breakroom Quiz between September 2023 and June 2025.
Okay
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Only some people recommend their team
Do people at Totally recommend working with their team?
Only some people recommend working with their team.
How we know this
64% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between July 2023 and June 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Totally?
Some people didn’t get enough training when they started.
How we know this
60% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at Totally?
Most people aren’t given support to progress here.
How we know this
In the last year, 80% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between July 2023 and June 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Totally head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between July 2023 and June 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Totally job reviews
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Best thing
Colleagues / Team work
Worst thing
Low hourly rate
Receptionist at Totally, May 2024
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Best thing
Clinicians, nurses and co-workers
Worst thing
Feeling unappreciated by employer
Care navigator at Totally, April 2024
Jobs by location
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1 job opening
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3 job openings
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2 job openings
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6 job openings
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1 job opening