TK Maxx

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TK Maxx is a retailer. They sell fashion, homewares and accessories, often at lower prices.

tkmaxx.com/uk/en

TK Maxx job reviews

Showing 151 reviews

  • Best thing

    the team

    Worst thing

    stress
    dealing with the public and stealing
    the way we are treated by the public

    4.2

    TK Maxx Associate, March 2024

  • Best thing

    I get a discount

    Worst thing

    Ridiculous tasks,

    5.0

    TK Maxx Associate, March 2024

  • Best thing

    15 percent off
    discount card for family member
    equal pay for everyone no matter age
    free food in staff room
    good communication with other workers
    do different things each shift

    Worst thing

    management and head office are unhelpful
    shifts are given with hardly any notice
    no sick pay / paid breaks
    a lot of unpaid work out of hours
    stressful environment

    2.1

    TK Maxx Store assistant, February 2024

  • Best thing

    people, discount

    Worst thing

    managers stress you out occasionally

    6.1

    TK Maxx Associate, January 2024

  • Best thing

    Meeting my soulmate.

    Worst thing

    I hate everyone there.

    1.8

    TK Maxx Retail assistant, January 2024

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  • Best thing

    It’s honestly a fun place to work with the right people. It’s a great job for students who work 8 hour contracts. The pay isn’t terrible but if a big expense comes your way then you are likely not going to be able to afford it.

    Worst thing

    Management talks down to you and almost treats you like children. Regionals and higher ups don’t really understand how hard the job can be in a busy store with inconsiderate customers who purposefully make mess in front of workers. People mistreat and misuse fitting rooms such as ‘doing their business’ in them. Managers will often come over to help if a customer becomes aggressive but just to tell the customer you are in the wrong and then they get discounts on their shopping for inconveniencing us working there.

    3.9

    TK Maxx Associate, December 2023

  • Best thing

    Benefits, stress free workplace

    Worst thing

    Last minute changes to rota

    7.8

    TK Maxx Retail assistant, November 2023

  • Best thing

    Store Manager is very nice a respectful and will help you with most concerns

    Worst thing

    New team leaders thinking they run the store

    8.3

    TK Maxx Retail assistant, November 2023

  • Best thing

    - Proper breaks
    - Good pay as an Under 18
    - Social events with coworkers
    - Flexible schedule
    - Get paid for what you work (overtime)
    - Busy stores mean time goes by quicker

    Worst thing

    - Have to figure lot of things out on your own
    - Can be physically tiring
    - Busy stores means dealing with rude customers

    8.0

    TK Maxx Store assistant, November 2023

  • Best thing

    Staff discount
    Friendly staff

    Worst thing

    Annoying customers
    Rude managers

    6.8

    TK Maxx Team leader, October 2023

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  • Best thing

    Work place environment

    Worst thing

    Shift pattern, holidays

    8.6

    TK Maxx Assistant manager, October 2023

  • Best thing

    Nothing

    Worst thing

    The management don’t respect you. Buyers are put on such a pedestal and don’t respect anyone lower than them. You’re expected to do heavy lifting, when you’re not trained/not in contract. Expected to train new starters, create new training material without any pay rise. Disability is not taken seriously

    2.7

    TK Maxx Administrator, October 2023

  • Best thing

    The community

    Worst thing

    The demand for harder work always without caution for how other humans are

    3.0

    TK Maxx Team leader, September 2023

  • Best thing

    The people I work with and the flexibility with hours.

    Worst thing

    Management, a lot of work and feel under paid.

    7.0

    TK Maxx Store associate, September 2023

  • Best thing

    Fellow associates

    Worst thing

    A few of managers/team leaders

    4.2

    TK Maxx Store associate, September 2023

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  • Best thing

    The people I work with

    Worst thing

    Shift changes

    4.5

    TK Maxx Associate, August 2023

  • Best thing

    Enough hours
    Good break time

    Worst thing

    Too much pressure
    Physical work

    4.1

    TK Maxx Retail assistant, August 2023

  • Best thing

    Able to choose my own schedule

    Worst thing

    The amount of pay we get for how much we have to do

    3.7

    TK Maxx Associate, July 2023

  • Best thing

    Team work and communication

    Worst thing

    Sometimes progression is hard in a large store

    8.5

    TK Maxx Associate, July 2023

  • Best thing

    people

    Worst thing

    hours, not getting holiday

    3.0

    TK Maxx Team leader, July 2023

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  • Best thing

    The team, choice of what you do, everyday is different. Management are usually helpful

    Worst thing

    Not enough staff on the floor, often left to maintain the whole floor alone and expected to be done by the end of the day.

    7.6

    TK Maxx Associate, June 2023

  • Best thing

    some of the co-workers are very supportive

    Worst thing

    •asked to do extra projects out with paid time for ‘exposure’
    •disrespectful management
    •no stable management figures as quick staff turnaround so lack of support system
    •they don’t pay attention to your availability
    •overtime will go to managers favourites first
    •little training
    •racist and classist treatment of customers (middle eastern men always suspected of shoplifting)
    •asked to do 3 different jobs for the pay of 1
    •managers will not help

    1.1

    TK Maxx Associate, June 2023

  • Best thing

    The stress free environment.

    Worst thing

    Open late.

    9.0

    TK Maxx Customer assistant, June 2023

  • Best thing

    It's a good company. I have the possibility to progress

    Worst thing

    Customers

    7.8

    TK Maxx Associate, June 2023

  • Best thing

    Learning something new everyday. Its always different, which can sometimes be stressful but also be quite fun,

    Worst thing

    Unrealistic expectations set by the retail managers, especially when you are trained to a higher level, they put alot of pressure on you.

    4.2

    TK Maxx Retail assistant, May 2023

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  • Best thing

    The money

    Worst thing

    The team, the physical stress on your body, emotional stress, passive aggressive managers

    5.5

    TK Maxx Sales associate, April 2023

  • Best thing

    Don’t have to do a lot

    Worst thing

    Dealing with customers and very repetitive with what you do

    8.2

    TK Maxx Store assistant, April 2023

  • Best thing

    That some customers and staff like to make your day better by just interacting with you and sometimes makes situations less stressful

    Worst thing

    Some staff thinks it's ok to not help you when u are behind on jobs and leaves you under pressure when u need help the most. Or they like to just stand around and chat when things have to get done which result in others doing it for them or finishing late which you don't get paid for the extra few minutes.

    3.5

    TK Maxx Associate, March 2023

  • Best thing

    - progression potential
    - pay for the role
    - working with amazing people
    - the managers
    - office and facilities

    Worst thing

    - processes that are used to solve customers problems
    - angry customers
    - only a 30 min lunch/break all day
    - monitoring of work status (bathroom,break codes)

    9.5

    TK Maxx Customer advisor, March 2023

  • Best thing

    Flexibility
    Mutual respect
    Team effort
    Salary

    Worst thing

    Rude customers

    9.8

    TK Maxx Associate, March 2023

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  • Best thing

    Don’t have to do a lot

    Worst thing

    Rude customers and managers sometimes seem like they don’t like you

    7.5

    TK Maxx Associate, February 2023

  • Best thing

    The lack of stress within the job
    Hours for students etc

    Worst thing

    Not getting Paid for Breaks
    Low Level Discount

    9.0

    TK Maxx Associate, January 2023

  • Best thing

    Discounts, Co-workers

    Worst thing

    Customers, shifts, calling sick, changing shifts, constantly being asked about extra hours

    5.0

    TK Maxx Associate, December 2022

  • Best thing

    Its easy,fun with some hard work thrown in.

    Worst thing

    Late nights

    9.2

    TK Maxx Sales associate, December 2022

  • Best thing

    The people

    Worst thing

    Some mangers and how they have unreal expectations

    3.7

    TK Maxx Associate, November 2022

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  • Best thing

    The flexibility for myself as a student and the understanding that my manager is ok that sometimes i can’t do a shift

    Worst thing

    Im not too sure yet because its been an overall positive experience so far

    9.5

    TK Maxx Sales associate, November 2022

  • Best thing

    amazing people to work with, everyone is always friendly.

    9.6

    TK Maxx Store assistant, November 2022

  • Best thing

    Variety, no day is the same

    Worst thing

    Customers rude, management on your case 24/7

    2.3

    TK Maxx Sales assistant, October 2022

  • Best thing

    Usually a friendly environment, management are super nice and generally work is good and straightforward, has helped alot with my confidence working here, the pay is great considering what other my age get paid

    Worst thing

    Long hours on your feet can be really tiring sometimes and ending up with aches and pains

    8.5

    TK Maxx Associate, October 2022

  • Best thing

    Getting paid

    Worst thing

    No appreciation of managers and rude customers, hard work no overtime paid

    1.6

    TK Maxx Employee, October 2022

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  • Best thing

    The wage
    Laid back well getting the job done

    Worst thing

    Getting put on same department when mangement can put me in better

    7.3

    TK Maxx Sales associate, October 2022

  • Best thing

    The people

    Worst thing

    The customers and staying late

    8.4

    TK Maxx Team leader, October 2022

  • Best thing

    Good pay and friendly staff

    Worst thing

    Changing availability and customers

    4.9

    TK Maxx Associate, October 2022

  • Best thing

    Meeting so many love people and having loads of experience.

    Worst thing

    It gets so busy that you cant have a break some times

    9.8

    TK Maxx Employee, October 2022

  • Best thing

    The pay is good and long breaks

    Worst thing

    Management don’t really care about their staff

    6.0

    TK Maxx Associate, September 2022

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  • Best thing

    Other associates
    Good pay
    The work isn’t hard

    Worst thing

    Managers treat you horribly and are so rude.
    They don’t give any training and aren’t helpful even if you ask questions.
    Sometimes hard to get holidays and if you need time off managers are rude to you.

    2.8

    TK Maxx Store associate, September 2022

  • Best thing

    The people I work with

    Worst thing

    Management isn’t the best

    3.0

    TK Maxx Sales assistant, September 2022

  • Best thing

    The staff

    Worst thing

    Hours and some management and training

    2.0

    TK Maxx Sales assistant, September 2022

  • Best thing

    Anything but tills

    Worst thing

    Being on tills

    8.2

    TK Maxx Associate, August 2022

  • Best thing

    My team is really nice and I enjoy working for the company as they understand me

    Worst thing

    Shifts pattern can vary and holidays have to be taken by a certain date which makes it difficult to make plans as most times I don’t know if I’ll need a certain period of time off work

    7.0

    TK Maxx Store Associate, August 2022