TK Maxx

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TK Maxx is a retailer. They sell fashion, homewares and accessories, often at lower prices.

tkmaxx.com/uk/en

TK Maxx job reviews

Showing 151 reviews

  • Best thing

    the people you work with

    Worst thing

    can be stressful

    8.2

    TK Maxx Associate, August 2022

  • Best thing

    Good team

    Worst thing

    Stressful, bad management

    1.7

    TK Maxx Sales assistant, August 2022

  • Best thing

    The people you work with can really make your day

    Worst thing

    Being overworked with a time crunch and be on your own

    6.4

    TK Maxx Sales assistant, August 2022

  • Best thing

    Dealing with lovely customers and helping people get what they want and also the chats you get to have to help them with browse at similar items. Also maintaining the store which you feel like you accomplished something when it looks neat and tidy and looks really presentable

    Worst thing

    Dealing with rude customers or ones that get angry quickly. Having to do more tasks because other staff won’t do them and sometimes the hours can be terrible where you just reach your contracted hours

    8.2

    TK Maxx Sales associate, August 2022

  • Best thing

    Fellow staff members

    Worst thing

    Lack of staff
    Expected to do the job of multiple people
    Poor management

    5.0

    TK Maxx Associate, July 2022

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  • Best thing

    Different areas of choice to euro on around the store

    Worst thing

    Get stuck on the same department majority of the time

    7.0

    TK Maxx Sale, July 2022

  • Worst thing

    Only getting night or weekend shifts and never going over my contract

    7.3

    TK Maxx Associate, July 2022

  • Best thing

    The stock we get in

    Worst thing

    The customers

    7.8

    TK Maxx Customer advisor, July 2022

  • Best thing

    The people I work with

    Worst thing

    Pretty my do a team leaders job but don't get paid for it and no support to progress

    4.6

    TK Maxx Associate, May 2022

  • Best thing

    the pay. it’s so good considering it’s a first job. my colleagues are nice too

    Worst thing

    it’s ridiculous how understaffed it is every time i’m working!!! my managers put a lot of pressure on me, but i’m only one person covering one of the busiest, messiest areas of the store. they ask me to do so much, but i haven’t got anyone helping me. it’s ridiculous

    3.5

    TK Maxx Sales associate, April 2022

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  • Best thing

    Merchandising and colleagues

    Worst thing

    Hours so unpredictable and changing shifts

    7.3

    TK Maxx Sales assistant, April 2022

  • Best thing

    Great colleagues, good pay, long breaks

    Worst thing

    managers/team leaders will always side with customer, thrown into deep end

    8.6

    TK Maxx Sales assistant, March 2022

  • Best thing

    Wide variety of staff, workload isn’t too demanding

    Worst thing

    Managers demand too much of staff,

    3.9

    TK Maxx Associate, March 2022

  • Best thing

    The company is really looking after their employees in terms of payment

    Worst thing

    Management team, stressful workplace and not receiving proper training, especially on tills

    2.6

    TK Maxx Sales assistant, February 2022

  • Best thing

    Some of the associates are really nice, the hourly pay for someone my age is good, you can chose your availability.

    Worst thing

    The pressure put on you is insane, you’re not allowed to sit down whilst clocked in, unpaid breaks, if caught talking to another associate it’s your life on the line, you are treated like dirt, there’s a clear manager-associate hierarchy, we are told from the day we start “everyone is replaceable” which makes us all feel undervalued and not appreciated

    3.7

    TK Maxx Associate, February 2022

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  • Best thing

    pay

    Worst thing

    the manager is sometimes disrespectful

    5.0

    TK Maxx Sales associate, February 2022

  • Best thing

    The people
    The diversity
    The understanding

    Worst thing

    The fast pace
    The timing
    The discipline

    8.4

    TK Maxx Associate, February 2022

  • Best thing

    Managers are amazing and good pay

    Worst thing

    The staff discount could be better

    9.5

    TK Maxx Sales associate, February 2022

  • Best thing

    The people who work there are really nice and friendly

    Worst thing

    The customers

    7.8

    TK Maxx Associate, February 2022

  • Best thing

    The people

    Worst thing

    Can be long hours

    8.8

    TK Maxx Associate, January 2022

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  • Best thing

    The pay is good
    Staff are friendly

    Worst thing

    Management hard to cooperate with
    As a student find it difficult to adjust my schedule with work as they don't easily change shifts
    Not many additional benefits beside discount
    Should be talked to with more respect

    4.2

    TK Maxx Sales associate, December 2021

  • Best thing

    My co-workers

    Worst thing

    Stress levels differ and gets very busy

    7.8

    TK Maxx Associate, December 2021

  • Best thing

    Pay, discount, managers,

    Worst thing

    Very busy, reticketing

    9.0

    TK Maxx Employee, December 2021

  • Best thing

    Lovely staff and caring/ efficient managers

    Worst thing

    gives me a lot of hours considering I am studying for A levels

    6.4

    TK Maxx Sales assistant, December 2021

  • Best thing

    Pay

    Worst thing

    Managers are rude and don’t listen.

    3.7

    TK Maxx Store colleague, December 2021

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  • Worst thing

    managers do not listen to the availability of staff before doing the rota.
    there is no communication between managers.
    people must work over half an hour after closing to tidy up even when there is a night shift on.

    1.6

    TK Maxx Employee, December 2021

  • Best thing

    Learning new skills

    Worst thing

    Doing multiple jobs at once and taking other people’s responsibilities on when they don’t do them. People don’t receive correct training and so the people who have been there longer end up having to do more than one job at a time

    2.1

    TK Maxx Associate, December 2021

  • Best thing

    The pay is minimum wage for 21+ and everyone is payed the same

    Worst thing

    Not being able to go out and do things because you always have a shift

    7.6

    TK Maxx Retail assistant, December 2021

  • Best thing

    The team and customers

    Worst thing

    Not enough staff to do all the tasks sometimes

    9.1

    TK Maxx Customer assistant, December 2021

  • Best thing

    It is a good pay for people who are 16-21 as we get paid the same as everyone else. Some of the people I work with are also amazing.

    Worst thing

    Understaffed often, puts a lot of pressure on staff and feel as though not appreciated.

    3.7

    TK Maxx Sales associate, December 2021

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  • Best thing

    The team are like family. I have never ever had a bad day because of work and my coworkers are always there to support me.

    Worst thing

    Sometime the people are ill mannered.

    9.5

    TK Maxx Sales associate, December 2021

  • Best thing

    Colleagues

    Worst thing

    Management
    Staff turnover
    Training

    4.2

    TK Maxx Associate, December 2021

  • Best thing

    The people I work with

    Worst thing

    No help with progressions it's been said it's self driven but a lot of it you need a manager to trian you but that doesn't always happen

    4.2

    TK Maxx Associate, December 2021

  • Best thing

    Your colleagues and customers.

    Worst thing

    Often barely or understaffed

    8.4

    TK Maxx Store associate, December 2021

  • Best thing

    Friendly people and friendly customers.

    Worst thing

    Stressful at Christmas

    8.2

    TK Maxx Associate, December 2021

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  • Best thing

    The people who work there

    Worst thing

    Rude customers
    Long hours

    6.0

    TK Maxx Sales associate, December 2021

  • Best thing

    Some of the people I work with are nice

    Worst thing

    When a customer complains or argues with the policy’s the managers will tell you to stick to the policy until you have to ask them to deal with the customer for the verbal abuse you are getting and they give the customer what they want and don’t back you up at all

    2.8

    TK Maxx Associate, December 2021

  • Best thing

    Loads of hours going if wanted. Especially around Christmas time. Shifts tend to go quick especially when working in morning and have a good team around me.

    Worst thing

    10% discount (should be a little higher)
    Repetitive.

    7.8

    TK Maxx Sales associate, December 2021

  • Best thing

    Atmosphere, pay and overall job is great

    Worst thing

    Extreme Christmas hours, customers can be awful at times

    8.2

    TK Maxx Associate, December 2021

  • Best thing

    Different every day/never boring

    Worst thing

    Work-life balance is non existent in this retail shop

    1.5

    TK Maxx Retail assistant, December 2021

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  • Best thing

    decent money

    Worst thing

    horrible hours and shifts

    1.3

    TK Maxx Retail assistant, December 2021

  • Best thing

    Good money and some friendly older staff that help out the beginners

    Worst thing

    Can be very very stressful especially if put on a department on your own on a busy day

    6.9

    TK Maxx Associate, December 2021

  • Best thing

    The unity amongst the workers, team leaders and managers. Beyond simply a professional environment, but professional where needs to be.

    Worst thing

    Sometimes it can get very tedious and difficult during busy periods. Lack of support during these times does occur.

    8.2

    TK Maxx Sales assistant, November 2021

  • Best thing

    The people and pay

    Worst thing

    The managers don’t respect you and it’s hard to get holidays which u are entitled to

    2.3

    TK Maxx Sales assistant, November 2021

  • Best thing

    Support each other, easy to learn, not very tiring

    Worst thing

    One person per department, it gets stressful quickly, not easy to ask for more hours

    3.7

    TK Maxx Sales associate, September 2021

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  • Best thing

    The people I work for and with make the job better

    Worst thing

    The way some customers treat retail staff is incredibly hard to deal with at times

    8.4

    TK Maxx Associate, September 2021

  • Best thing

    Really ethical and fair company! Lots of bonuses throughout lockdown

    Worst thing

    Customers can be really rude

    7.6

    TK Maxx Sales assistant, September 2021

  • Best thing

    Most of the team I work with are great people to be around and I never get time to be bored because there is always something to do.

    Worst thing

    Customers can be very inconsiderate or rude, and make a lot of mess. Also staying late most days because daily tasks are not finished, or managers decide on a whim to start a job that will take longer than scheduled hours.

    3.7

    TK Maxx Sales associate, August 2021

  • Worst thing

    No notice about shift changes. Rota goes up 3 days before the next week so it’s hard to make plans outside of work

    2.8

    TK Maxx Sales assistant, June 2021

  • Best thing

    Peers and pay

    Worst thing

    Very distrusting culture, management bully staff and ‘manage out’ people they don’t get along with socially/personally

    1.5

    TK Maxx Employee, May 2021