Timpson
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DismissTimpson is a retailer. They provide shoe repair, key cutting, dry cleaning, photo processing and locksmith services.
timpson.co.ukTimpson job reviews
Showing 33 reviews
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Best thing
Very independent,
Worst thing
Work alone for 9 hours a day only paid for 8 and the 1 hour unpaid break is discouraged so you can maximise bonus taking and serving customers
Timpson Colleague, August 2023
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Worst thing
Not being allowed to take a proper break because customers complain when you are not in the shop. Finishing late being made to feel guilty when you call in sick. Having bonus took away and not being paid enough being treated like a idiot
Timpson Branch manager, June 2023
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Best thing
Bonus
Most colleaguesWorst thing
Too much work expected to be completed in time frame, but not enough colleagues fully trained and no time to train them. Quote from area team 'its a body'
Favouritism
No time to have proper break
Employing colleagues who'll only work certain days
No real support from area team
No cover if someone is sick, yet expectations remain the same.Timpson Employee, January 2023
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Best thing
Left to your own devices
Worst thing
Poor pay, stressful fast paced environment, most people work alone , nobody to bounce off or back you up, no proper breaks, no toilets, highly unlikely to be able to book your holidays when you desire, constant rubbish talk about how amazing the company are when it's not true, yes it has perks but not easy to receive them contrary to popular belief, work every Saturday and a lot of Sundays, such a great company but even at Christmas they make you work bank holiday only giving you 2 days off, if they cared about the staff they wouldn't make them do this, if you are thinking of working for timpson don't do it
Timpson Store manager, January 2023
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Best thing
Working on my own
Worst thing
No breaks/short breaks
Pressure
Lack of staffTimpson Branch manager, September 2022
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Best thing
The discounts on isnaps.
Worst thing
Lone working, lack of staff holidays, lack of training due to shortages.
Timpson Branch manager, August 2022
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Best thing
Best things
Nothing anymore. Jobs become more about opening the door for the day than anything else. Standards have dropped massively over ten years.
Worst thing
Pay
Bonus system (needs updating) so staff actually try and can earn a good share for the work/sales they make.Trying to book any day off results In you just swapping your normal day off
Working alone
Too many under trained staff leaving the branch managers doing two peoples jobs basically
Also the fact the owner is all over the press portraying how good the company is, couldn’t be further from the truth.
Could carry on but this thread would never end.
Timpson Branch manager, August 2022
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Best thing
Customers the money
Worst thing
Customers and area teams
Timpson Store manager, July 2022
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Best thing
Overtime always available to earn but shouldn’t have to just to make a decent wage
Worst thing
Lack of respect from area team
Timpson Store manager, July 2022
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Best thing
Upside management which is amazing you are left to your own devices. Management is amazing.
Worst thing
Probably not paid enough for all the responsibilities we have to do as a manager compared to other staff members that don't have as much responsibilities.
Timpson Branch manager, May 2022
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Best thing
Interacting with customers
Worst thing
lack of communication from area team
Timpson manager, April 2022
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Best thing
It just pays bills
Worst thing
It pay's so little for what we do in shops
Timpson Customer assistant, January 2022
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Best thing
I get to work alone
I can take breaks whenever I wantWorst thing
Travel distance
Timpson Employee, December 2021
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Best thing
Variety. Technical.
Worst thing
Long hrs. Poor travel allowence
Timpson Employee, July 2021
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Best thing
Everyday a different challenge
Worst thing
Made you life hell if you missed targets.
Timpson Temporary Manager, June 2021
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Best thing
My job is fairly safe and opportunities for overtime are plenty
Worst thing
The overtime is almost forced on you. Most of the shops have no toilets. The pay for most is minimum wage. Most people work alone
Timpson Manager, June 2021
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Best thing
Left to make my own discissions
Worst thing
Having no lunch break and working on my own
Timpson Manager, May 2021
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Best thing
Jobs great and as far as you can go
Worst thing
Where to start it is that bad
Timpson Manager, May 2021
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Best thing
Work is enjoyable, benefits are like none other. Great bunch of people. More like a family than a multimillion pound business
Worst thing
Pay could be better considering the amount of responsibility you're left with but I'm sure every job could pay better.
Timpson Employee, April 2021
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Best thing
The flexibility to run the branch in my own way
Worst thing
The wages
Timpson Manager, April 2021
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Best thing
Fairly flexible
Friendly environmentWorst thing
Work pattern
Poor pay for the work we doTimpson Branch manager, March 2021
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Best thing
Can make good bonus but not in every store
Worst thing
Work through our breaks, but these periods are unpaid. Very basic pay
Timpson Manager, March 2021
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Best thing
Job Security
Worst thing
Working alone and no proper breaks
Timpson Manager, February 2021
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Best thing
Customers
Worst thing
The company always want more
Timpson Manager, January 2021
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Best thing
The discount
Worst thing
99.9% of it
Timpson Branch manager, January 2021
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Best thing
There is no bosses breathing down your neck, you can run your shop how you see fit and have good support centres.
Worst thing
You are on your own all day everyday, and when it’s really busy it can be quite stressful and when it’s quiet it can be boring and demoralising.
Timpson Branch manager, December 2020
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Best thing
It’s fantastic. The company are brilliant to work for.
I can’t imagine that I would receive the same perks anywhere else.Worst thing
Hat think really hard about this.
I think the answer is this: sometimes I am given 2 days off a week!!Timpson Manager, December 2020
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Best thing
Time alone.
Worst thing
Time alone, unsocial, boring, terrible wage.
Timpson Manager, November 2020
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Best thing
Left to yourself
Worst thing
Lack of staff
Timpson Manager, October 2020
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Best thing
I'm my own boss
Worst thing
Red tape
Timpson Manager, September 2020
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Worst thing
Working alone 45 hours a week
Not getting proper breaks
Would prefer to ditch some of the perks and be paid more an hourTimpson Manager, September 2020
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Best thing
Deep discounts.
Worst thing
Hours, unrealist expectations, lack of safety, lack of attention on personal progress, favouritism, wages, training and mostly everything else.
Timpson Colleague, August 2020
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Best thing
Job satisfaction and customer interaction/banter
Worst thing
Low pay. Hard work sometimes. Difficult customers
Timpson Manager, June 2020