Timpson

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Timpson is a retailer. They provide shoe repair, key cutting, dry cleaning, photo processing and locksmith services.

timpson.co.uk

Timpson job reviews

Showing 33 reviews

  • Best thing

    Very independent,

    Worst thing

    Work alone for 9 hours a day only paid for 8 and the 1 hour unpaid break is discouraged so you can maximise bonus taking and serving customers

    1.8

    Timpson Colleague, August 2023

  • Worst thing

    Not being allowed to take a proper break because customers complain when you are not in the shop. Finishing late being made to feel guilty when you call in sick. Having bonus took away and not being paid enough being treated like a idiot

    1.0

    Timpson Branch manager, June 2023

  • Best thing

    Bonus
    Most colleagues

    Worst thing

    Too much work expected to be completed in time frame, but not enough colleagues fully trained and no time to train them. Quote from area team 'its a body'
    Favouritism
    No time to have proper break
    Employing colleagues who'll only work certain days
    No real support from area team
    No cover if someone is sick, yet expectations remain the same.

    2.1

    Timpson Employee, January 2023

  • Best thing

    Left to your own devices

    Worst thing

    Poor pay, stressful fast paced environment, most people work alone , nobody to bounce off or back you up, no proper breaks, no toilets, highly unlikely to be able to book your holidays when you desire, constant rubbish talk about how amazing the company are when it's not true, yes it has perks but not easy to receive them contrary to popular belief, work every Saturday and a lot of Sundays, such a great company but even at Christmas they make you work bank holiday only giving you 2 days off, if they cared about the staff they wouldn't make them do this, if you are thinking of working for timpson don't do it

    3.7

    Timpson Store manager, January 2023

  • Best thing

    Working on my own

    Worst thing

    No breaks/short breaks
    Pressure
    Lack of staff

    1.1

    Timpson Branch manager, September 2022

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  • Best thing

    The discounts on isnaps.

    Worst thing

    Lone working, lack of staff holidays, lack of training due to shortages.

    1.1

    Timpson Branch manager, August 2022

  • Best thing

    Best things

    Nothing anymore. Jobs become more about opening the door for the day than anything else. Standards have dropped massively over ten years.

    Worst thing

    Pay
    Bonus system (needs updating) so staff actually try and can earn a good share for the work/sales they make.

    Trying to book any day off results In you just swapping your normal day off

    Working alone

    Too many under trained staff leaving the branch managers doing two peoples jobs basically

    Also the fact the owner is all over the press portraying how good the company is, couldn’t be further from the truth.

    Could carry on but this thread would never end.

    1.1

    Timpson Branch manager, August 2022

  • Best thing

    Customers the money

    Worst thing

    Customers and area teams

    3.0

    Timpson Store manager, July 2022

  • Best thing

    Overtime always available to earn but shouldn’t have to just to make a decent wage

    Worst thing

    Lack of respect from area team

    3.9

    Timpson Store manager, July 2022

  • Best thing

    Upside management which is amazing you are left to your own devices. Management is amazing.

    Worst thing

    Probably not paid enough for all the responsibilities we have to do as a manager compared to other staff members that don't have as much responsibilities.

    7.8

    Timpson Branch manager, May 2022

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  • Best thing

    Interacting with customers

    Worst thing

    lack of communication from area team

    1.3

    Timpson manager, April 2022

  • Best thing

    It just pays bills

    Worst thing

    It pay's so little for what we do in shops

    3.9

    Timpson Customer assistant, January 2022

  • Best thing

    I get to work alone
    I can take breaks whenever I want

    Worst thing

    Travel distance

    9.6

    Timpson Employee, December 2021

  • Best thing

    Variety. Technical.

    Worst thing

    Long hrs. Poor travel allowence

    2.6

    Timpson Employee, July 2021

  • Best thing

    Everyday a different challenge

    Worst thing

    Made you life hell if you missed targets.

    3.0

    Timpson Temporary Manager, June 2021

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  • Best thing

    My job is fairly safe and opportunities for overtime are plenty

    Worst thing

    The overtime is almost forced on you. Most of the shops have no toilets. The pay for most is minimum wage. Most people work alone

    1.4

    Timpson Manager, June 2021

  • Best thing

    Left to make my own discissions

    Worst thing

    Having no lunch break and working on my own

    2.4

    Timpson Manager, May 2021

  • Best thing

    Jobs great and as far as you can go

    Worst thing

    Where to start it is that bad

    1.0

    Timpson Manager, May 2021

  • Best thing

    Work is enjoyable, benefits are like none other. Great bunch of people. More like a family than a multimillion pound business

    Worst thing

    Pay could be better considering the amount of responsibility you're left with but I'm sure every job could pay better.

    9.7

    Timpson Employee, April 2021

  • Best thing

    The flexibility to run the branch in my own way

    Worst thing

    The wages

    6.2

    Timpson Manager, April 2021

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  • Best thing

    Fairly flexible
    Friendly environment

    Worst thing

    Work pattern
    Poor pay for the work we do

    6.2

    Timpson Branch manager, March 2021

  • Best thing

    Can make good bonus but not in every store

    Worst thing

    Work through our breaks, but these periods are unpaid. Very basic pay

    1.4

    Timpson Manager, March 2021

  • Best thing

    Job Security

    Worst thing

    Working alone and no proper breaks

    9.0

    Timpson Manager, February 2021

  • Best thing

    Customers

    Worst thing

    The company always want more

    2.0

    Timpson Manager, January 2021

  • Best thing

    The discount

    Worst thing

    99.9% of it

    1.0

    Timpson Branch manager, January 2021

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  • Best thing

    There is no bosses breathing down your neck, you can run your shop how you see fit and have good support centres.

    Worst thing

    You are on your own all day everyday, and when it’s really busy it can be quite stressful and when it’s quiet it can be boring and demoralising.

    4.8

    Timpson Branch manager, December 2020

  • Best thing

    It’s fantastic. The company are brilliant to work for.
    I can’t imagine that I would receive the same perks anywhere else.

    Worst thing

    Hat think really hard about this.
    I think the answer is this: sometimes I am given 2 days off a week!!

    9.8

    Timpson Manager, December 2020

  • Best thing

    Time alone.

    Worst thing

    Time alone, unsocial, boring, terrible wage.

    1.1

    Timpson Manager, November 2020

  • Best thing

    Left to yourself

    Worst thing

    Lack of staff

    7.8

    Timpson Manager, October 2020

  • Best thing

    I'm my own boss

    Worst thing

    Red tape

    8.3

    Timpson Manager, September 2020

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  • Worst thing

    Working alone 45 hours a week
    Not getting proper breaks
    Would prefer to ditch some of the perks and be paid more an hour

    4.1

    Timpson Manager, September 2020

  • Best thing

    Deep discounts.

    Worst thing

    Hours, unrealist expectations, lack of safety, lack of attention on personal progress, favouritism, wages, training and mostly everything else.

    1.1

    Timpson Colleague, August 2020

  • Best thing

    Job satisfaction and customer interaction/banter

    Worst thing

    Low pay. Hard work sometimes. Difficult customers

    2.6

    Timpson Manager, June 2020