Tim Hortons

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Tim Hortons is a coffee shop company. They serve Canadian-style coffee.

timhortons.co.uk

Tim Hortons job reviews

Showing 24 reviews

  • Best thing

    Its in hospitality industry

    Worst thing

    Standing for longer hours

    4.6

    Tim Hortons Team member, December 2023

  • Best thing

    Talking to customers to how are they doing ask them if they enjoying their food and asking if they are ok with every think

    Worst thing

    Asking customers to do reviews about the restaurant and ask if they could give Tim hortons good stars as i feel as if iam pushing them to do reviews all the time

    2.7

    Tim Hortons Team member, October 2023

  • Best thing

    On time Pay

    Worst thing

    Stress and No personal time even through ut on Off need to work and Do the task

    1.1

    Tim Hortons Restaurant manager, July 2023

  • Best thing

    most managers don’t care if you take free food or drinks on shift, closing staff get to take him food at the end of the night

    Worst thing

    last minute shift changes, aren’t always guaranteed hours even though you’re on a 6 hour contract, managers don’t do much, will send you home early unpaid

    2.3

    Tim Hortons Team member, January 2023

  • Best thing

    I can get to see my friends and have fun at work.

    Worst thing

    Management do you understand there staff properly and don’t ask how they are and how they feel the job is going.

    1.9

    Tim Hortons Team member, January 2023

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  • Best thing

    Team members and shift managers are very friendly and helpful.

    Worst thing

    Very bad Management from restaurant manager and people above them. A LOT of favouritism in this company. Area managers and their bosses only cares about their bonuses instead of customer service and the people that work here. Zero empathy and respect towards shift managers and staff members. The staff and shift managers are literally being treated as slaves. Difficult to take a break. very difficult and almost impossible to get any kind of holidays or time off. Very hard to get paid for booked holidays. Lack of diversity. Zero training provided. Lack of communication in management. Dangerous for staff to work in this place as there is no security and there is a lot of rude customers, thief etc. not being properly paid for the time spent at work. Being clocked out for breaks even when someone didn’t took a break. The higher management(area managers and their bosses including Headoffice doesn’t care about their very hardworking employees. The worst company I’ve ever worked for. This company should be investigated and closed. This whole place is a mess. Plenty of cons.

    1.1

    Tim Hortons Shift manager, December 2022

  • Best thing

    We are like a family and we sometimes get listed to

    Worst thing

    Mangers can sometimes treat us unfairly

    6.4

    Tim Hortons Team member, December 2022

  • Best thing

    Friendly staff

    Worst thing

    Stressful and very unorganised

    1.2

    Tim Hortons Team member, December 2022

  • Best thing

    relatively easy work and plenty of cigarette breaks

    Worst thing

    managers constantly on their phones not doing work and getting mad at the 16 year olds for 'slacking off' when they are the only ones doing anything, poor store hygiene, terrible pay, rude managers treating staff like vermin, no training given whatsoever yet you're expected to know everything by day 2, shifts get changed the day before with no notice, holiday isn't paid and you only get 10 days per year, underpaid staff forced to do manager jobs while managers all just sit and chat then blame staff and make them stay after closing when work isnt finished

    2.0

    Tim Hortons Front of house staff, November 2022

  • Best thing

    Have a team to work with and customers are great at the new restaurant

    Worst thing

    The top management is too rigid about the cost control. Labour is too tight and the blame culture stresses everyone out. They want everything done 100% with the least amount of labour cost.

    3.7

    Tim Hortons Restaurant manager, November 2022

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  • Best thing

    The staff members are the friendliest people you’ll ever meet

    Worst thing

    Cleaning up

    7.8

    Tim Hortons Team member, November 2022

  • Best thing

    The team members

    Worst thing

    Pretty much everything else

    1.9

    Tim Hortons Shift manager, November 2022

  • Best thing

    fun job can have a laugh with people, easy job even when busy, trained on multiple stations

    Worst thing

    Some managers don’t respect you, rota gets changed last minute all time

    4.1

    Tim Hortons Team member, June 2022

  • Best thing

    The job is really easy and simple to do a child could do most of it

    Worst thing

    The managers and inexperienced in running a business, they can be rude and moody, they breach your contract as you do not get the contracted hours you signed for.

    3.7

    Tim Hortons Team member, May 2022

  • Best thing

    I get to work whatever station i want

    Worst thing

    bare minimum training and less praise. no idea if ill ever get promoted or a raise

    1.9

    Tim Hortons Team member, April 2022

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  • Best thing

    talking to new people

    Worst thing

    the pay, the hours, the management, the customers, don’t get breaks, never heard to

    1.1

    Tim Hortons Team member, April 2022

  • Best thing

    Nice team members and shift managers.

    Worst thing

    Unorganised and sometimes poorly managed

    4.7

    Tim Hortons Team member, February 2022

  • Best thing

    so fun when not busy everyone’s lovely

    Worst thing

    busy as have to do at least 3 stations at once

    3.7

    Tim Hortons Team member, February 2022

  • Best thing

    The team members or the customers

    Worst thing

    The lack of certainty with hours and bullying in the workplace

    1.1

    Tim Hortons Team member, February 2022

  • Best thing

    50% staff discount and some team members are really good to chat to

    Worst thing

    Understaffed because hours are being cut, not enough shifts in a week so struggle to make ends meet, and management are just snappy and talk down to us like they are better than us

    1.8

    Tim Hortons Team member, February 2022

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  • Best thing

    the people

    Worst thing

    pay and the stress

    1.2

    Tim Hortons Team member, February 2022

  • Best thing

    The staff are so friendly and kind to you

    Worst thing

    Can be understaffed meaning lots of stress

    4.9

    Tim Hortons Team member, December 2021

  • Best thing

    It’s fast paced and there’s always something to do to speed up your time

    Worst thing

    20 minute break when working over 6 hours, constantly running around with no chance to sit or drink water. Can’t socialise with other people but if your in a group and a senior is involved then it’s fine to talk away

    2.8

    Tim Hortons Team member, November 2021

  • Best thing

    Team members and some shift managers are lovely and we all get on so well.

    Worst thing

    Higher management doesn’t really care and can see the stress put on their staff and do nothing to help

    1.9

    Tim Hortons Team member, September 2021