Three
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DismissThree is a telecommunications company. They sell mobile phones, and provide mobile network and broadband services.
three.co.ukThree job reviews
Showing 21 reviews
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Best thing
Meeting different people
Fun to sell
ChilledWorst thing
Stressful
Managerial pressure
Customer abuseThree Customer advisor, February 2024
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Best thing
For what the job entails we do to much back office duties. They say you have time to do your tasks in reality this is untrue
Worst thing
Not treated the same as other for doing the same role
Three Assistant manager, December 2023
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Best thing
Colleagues
Customer interaction
Ease of workWorst thing
No weekends off
Three Customer assistant, December 2023
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Best thing
- Decent pay
- Colleagues are fun
- Free SIMWorst thing
- Customers
- Targets cause stress
- Systems aren't stable
- Job is boringThree Sales advisor, October 2023
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Best thing
The people I work with
Three Assistant manager, October 2023
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Best thing
the best thing about my job are some of the people whom i work with are great to get along with but when you bring management into it they lower the atmosphere making work hard to have fun at. the bonus is also fairly good if your store can manage to achieve the high points target they give you for the month if you are in a low footfall store
Worst thing
that the company expects you to pitch more to the customers such as products the customers might not even want or have a need for like upselling different kinds of plans because they are worth much more points, constantly having to pitch extra lines, always being pulled down if a customer says no to extra products because they dont want them, the whole management side themselves just sucks, the job is all fun and games at the start but after a week of training they just expect you to start hitting unfair points targets for your kpis
Three CSA, July 2023
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Best thing
Benefits and bonus can be really good, individual stores can feel like a family and can have a great team work
Worst thing
Communication is quite poor from higher up, targets for sales have become unachievable and unrealistic in the current climate, area managers can be quite micro managing which can cause work place stress
Three Assistant manager, June 2023
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Best thing
The business itself seems to be a good company
Worst thing
Your managers are constantly interfering and making errors on your behalf and then you recieve a recorded conversation for something they did wrong.
Your looked at stupidly for taking a break.Three Customer Advisor, June 2023
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Best thing
Pay/bonuses
Worst thing
Meeting unrealistic targets
Being told one thing but it gets done another wayThree Customer service advisor, January 2023
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Best thing
Good sales development and managers that work with you
Three Customer assistant, June 2022
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Best thing
Other people in my position
Worst thing
Management
Three Customer advisor, December 2020
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Best thing
I enjoy most aspects of my role, team development and training. Achieving commercial goals. And recognition.
Worst thing
Sometimes I get stressed when there are not enough team members for me to carry out my operational duties. Everything gets done but sometimes I feel like I'm stretching my self to thinly. As a perfectionist I would prefer to give everything 100%.
Three Store Manager, November 2020
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Best thing
People
Worst thing
Being overworked and under appreciated
Three Customer support, June 2020
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Best thing
Pay, bonus, and collegues
Worst thing
Customers
Three Multi skill advisor, November 2019
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Best thing
I feel valued
Worst thing
Customers who are difficult to please
Three Customer advisor, October 2019
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Best thing
Customers
Worst thing
Individual Target based sales
Three Customer advisor, October 2019
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Best thing
Good office enviroment
Worst thing
Lack of support, constant lies from management
Three 3Store support advisor, October 2019
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Best thing
Discounted sim contaracts for family
Worst thing
Head office not understanding what it's like to work on a shop floor
Three Sales advisor, October 2019
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Best thing
People I work with
Worst thing
Customers
Three Store manager, October 2019
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Best thing
The money, hours and work environment
Worst thing
The sales pressure
Three Customer advisor, October 2019
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Best thing
The people I work with
Worst thing
Stress of sales
Three Customer advisor, October 2019