Three

Unclaimed profile

Uh oh. Three hasn’t committed to creating great jobs yet.

Breakroom helps companies reach the next generation of candidates.

If you’re from head office, sign up here to get started on your Breakroom journey.

Claim your profile

Dismiss

Three is a telecommunications company. They sell mobile phones, and provide mobile network and broadband services.

three.co.uk

Three job reviews

Showing 21 reviews

  • Best thing

    Meeting different people
    Fun to sell
    Chilled

    Worst thing

    Stressful
    Managerial pressure
    Customer abuse

    4.7

    Three Customer advisor, February 2024

  • Best thing

    For what the job entails we do to much back office duties. They say you have time to do your tasks in reality this is untrue

    Worst thing

    Not treated the same as other for doing the same role

    4.8

    Three Assistant manager, December 2023

  • Best thing

    Colleagues
    Customer interaction
    Ease of work

    Worst thing

    No weekends off

    8.9

    Three Customer assistant, December 2023

  • Best thing

    - Decent pay
    - Colleagues are fun
    - Free SIM

    Worst thing

    - Customers
    - Targets cause stress
    - Systems aren't stable
    - Job is boring

    8.4

    Three Sales advisor, October 2023

  • Best thing

    The people I work with

    8.2

    Three Assistant manager, October 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    the best thing about my job are some of the people whom i work with are great to get along with but when you bring management into it they lower the atmosphere making work hard to have fun at. the bonus is also fairly good if your store can manage to achieve the high points target they give you for the month if you are in a low footfall store

    Worst thing

    that the company expects you to pitch more to the customers such as products the customers might not even want or have a need for like upselling different kinds of plans because they are worth much more points, constantly having to pitch extra lines, always being pulled down if a customer says no to extra products because they dont want them, the whole management side themselves just sucks, the job is all fun and games at the start but after a week of training they just expect you to start hitting unfair points targets for your kpis

    4.1

    Three CSA, July 2023

  • Best thing

    Benefits and bonus can be really good, individual stores can feel like a family and can have a great team work

    Worst thing

    Communication is quite poor from higher up, targets for sales have become unachievable and unrealistic in the current climate, area managers can be quite micro managing which can cause work place stress

    7.3

    Three Assistant manager, June 2023

  • Best thing

    The business itself seems to be a good company

    Worst thing

    Your managers are constantly interfering and making errors on your behalf and then you recieve a recorded conversation for something they did wrong.
    Your looked at stupidly for taking a break.

    1.5

    Three Customer Advisor, June 2023

  • Best thing

    Pay/bonuses

    Worst thing

    Meeting unrealistic targets
    Being told one thing but it gets done another way

    4.1

    Three Customer service advisor, January 2023

  • Best thing

    Good sales development and managers that work with you

    9.6

    Three Customer assistant, June 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Other people in my position

    Worst thing

    Management

    1.9

    Three Customer advisor, December 2020

  • Best thing

    I enjoy most aspects of my role, team development and training. Achieving commercial goals. And recognition.

    Worst thing

    Sometimes I get stressed when there are not enough team members for me to carry out my operational duties. Everything gets done but sometimes I feel like I'm stretching my self to thinly. As a perfectionist I would prefer to give everything 100%.

    8.2

    Three Store Manager, November 2020

  • Best thing

    People

    Worst thing

    Being overworked and under appreciated

    6.0

    Three Customer support, June 2020

  • Best thing

    Pay, bonus, and collegues

    Worst thing

    Customers

    9.6

    Three Multi skill advisor, November 2019

  • Best thing

    I feel valued

    Worst thing

    Customers who are difficult to please

    7.5

    Three Customer advisor, October 2019

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Customers

    Worst thing

    Individual Target based sales

    5.5

    Three Customer advisor, October 2019

  • Best thing

    Good office enviroment

    Worst thing

    Lack of support, constant lies from management

    6.2

    Three 3Store support advisor, October 2019

  • Best thing

    Discounted sim contaracts for family

    Worst thing

    Head office not understanding what it's like to work on a shop floor

    5.5

    Three Sales advisor, October 2019

  • Best thing

    People I work with

    Worst thing

    Customers

    9.5

    Three Store manager, October 2019

  • Best thing

    The money, hours and work environment

    Worst thing

    The sales pressure

    9.0

    Three Customer advisor, October 2019

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    The people I work with

    Worst thing

    Stress of sales

    9.0

    Three Customer advisor, October 2019