The Works
Good news! The Works has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissThe Works is a retailer. They sell books, stationery, toys, and art and craft materials.
theworks.co.uk
The Works job reviews
Showing 33 reviews
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Best thing
Staff
Worst thing
Over worked given too much responsibility
The Works Employee, January 2023
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Best thing
50% off Christmas bonus
Worst thing
After contract they pay me less for helping them so if I travel 250 miles to help open a store I get paid £1 less that I do on my contract
The Works Supervisor, January 2023
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Best thing
Getting to work in my favourite place & offering great products
Worst thing
Location (too far from eating places) poor management team & not enough work.
The Works Sales assistant, December 2022
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Best thing
Seems like a fun place from the outside. Great if you are a person that does a lot of arts and crafts.
Worst thing
1. No security
2. Not allowed to use enough staff to cover the shifts properly for safety of staff and stock.
3. Area manager never listened, store probably still has the same locks on even through the management have been told repeatedly.
4. No lunch breaks because of being short staffed.
5. No way to get rid of old stock. It sits in store until you sell it for 10p or it rots away.
6. Head office don't listen to staff or management.
7. Using old redundant ways of working rather than updating systems. It cheaper to stay paper based but makes an actual nightmare for staff to get through the day.The Works Store manager, December 2022
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Best thing
Challenging, emphasis on progression
Worst thing
Pay, only 2 staff working at once at all times
The Works Supervisor, November 2022
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Best thing
The people i get to work with
Worst thing
We haven't had a manager since july (october now)
The Works Sales assistant, October 2022
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Best thing
The team is so friendly and always happy to help me when I'm unsure
The Works Sales assistant, September 2022
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Best thing
The friendly staff
Worst thing
The pay
The Works Sales assistant, September 2022
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Best thing
Seeing regular customers, we are all one big family, great support system.
Worst thing
Rotas can change last minute, manager is a little anxious which makes us all feel anxious.
The Works Supervisor, September 2022
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Best thing
The store team and meeting new people
Worst thing
The pay
The Works Sales assistant, August 2022
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Best thing
25% staff discount, at certain times throught the year, we get 50% staff discount, if you have to cover another store you get paid for the travel and parking expenses.
Worst thing
Certain things I want from the store are excluded from the 50% staff discount event
The Works Supervisor, August 2022
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Best thing
Secure job, everyone has can do loveing attitude.
Worst thing
Poor pay, understaffed head office don’t realistically know how much time jobs take.
The Works Manager, August 2022
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Best thing
Can be fun at times but it varies between every store
Worst thing
Complete lack of respect and understanding of what we do
The Works Assistant manager, July 2022
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Best thing
the people i work with
Worst thing
busy hours. sat sun and holidays
The Works Waitress, July 2022
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Best thing
The staff are great, and we sell a huge range of products.
Worst thing
The job itself is great but some shops need updating to help staff work more efficiently
The Works Retail assistant, July 2022
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Best thing
Fun work colleagues, great product
Worst thing
Pay
The Works Manager, June 2022
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Best thing
The shop team are really nice and understanding
Worst thing
The higher ups don’t care about you just care about money
The Works Supervisor, March 2022
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Best thing
Working with good colleagues and when you have happy customers
Worst thing
Customer that treat you with respect
The Works Sales assistant, January 2022
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Best thing
I work with a good team. There is job security at the moment
Worst thing
Hours model has recently changed, leaving very tight on staffing. Having to work far more full weekends than I used to
The Works Store manager, July 2021
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Best thing
My co-workers and I have a good dynamic
Worst thing
Travel, no reimbursement, unclear instructions
The Works Sales assistant, June 2021
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Best thing
Close to home
Caters to many different retail sectorsWorst thing
Constantly moving the shop to keep up with head office request
The Works Manager, May 2021
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Best thing
The people I work with
Worst thing
Dealing with angry customers
The Works Sales assistant, April 2021
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Best thing
Guaranteed hours
Worst thing
Head office set tasks on top of the general tasks needed
The Works Assistant manager, April 2021
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Best thing
I am allowed to get on with my job.
I am respected and well thought of.
My team value each otherWorst thing
Taking in delivery can be hard work
The Works Store manager, February 2021
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Best thing
Not far to travel and can travel the country coveting stores
Worst thing
Constantly changing lay out and not enough time to give promotion a chance to work
The Works Assistant manager, January 2021
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Best thing
Fits around school
Worst thing
The company is so focused on money they forget staff are human beings
The Works Sales assistant, December 2020
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Best thing
Team, lots of holiday
can put a personal touch to storeWorst thing
Expectations vs salary
Pay as a wholeThe Works Store manager, November 2020
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Best thing
Meeting customers
Worst thing
Pressure for add on sales, reward cards, shoplifters, no proper staff room.
The Works Sales assistant, August 2020
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Best thing
People, customers and Processing deliveries and counting stock
Worst thing
workload and micromanagment from asm and head office
The Works Supervisor, July 2020
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Best thing
Great perks and great team. Friendly managers and shifts go fast.
Worst thing
Low pay and hours.
The Works Sales assistant, July 2020
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Best thing
Fairly easy going
Worst thing
The terrible pay
The Works Assistant manager, July 2020
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Best thing
the discount
Worst thing
poor management, poor communication. Feeling unsafe
The Works Sales assistant, July 2020
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Best thing
The team members.
Worst thing
The stress of being customer facing and the size of our store.
The Works Shop assistant, December 2019