5.3

The Fragrance Shop

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What it’s like working at The Fragrance Shop

5 employees told us the worst thing about this employer…

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Bad
  • Head office doesn’t understand the frontline

    Do people think The Fragrance Shop head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 5 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People feel stressed

    Is it stressful to work at The Fragrance Shop?

    People feel stressed here

    How we know this

    80% of people say they often feel stressed at work

    Based on information from 5 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are not paid enough to live on

    Does The Fragrance Shop pay enough to live on?

    People are not paid enough to live on

    How we know this

    100% of people say they are paid below the Real Living Wage for where they live

    Based on information from 5 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid below market rates

    Does The Fragrance Shop pay market rates?

    People are not paid market rates

    How we know this

    100% of people are paid below the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Not great
  • Not easy to take sick leave

    How easy is it to take sick leave at The Fragrance Shop?

    Most people find it hard to take sick leave

    How we know this

    60% of people report that it’s hard to take time off if they are sick

    Based on information from 5 job reviews

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at The Fragrance Shop?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 40% report getting one week notice or less
    • 20% report getting two weeks notice
    • 0% report getting three weeks notice
    • 40% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Opportunities to progress

    Are people given support to progress at The Fragrance Shop?

    Most people are given support to progress here

    How we know this

    In the last year, 60% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t worry about getting enough hours

    Do workers at The Fragrance Shop worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    60% of people report they don’t worry about getting enough hours

    Based on information from 5 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Easy to book holiday

    How easy is it to book a holiday at The Fragrance Shop?

    People find it easy to book holidays

    How we know this

    100% of people report it’s easy to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    Do The Fragrance Shop workers get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    80% report that their manager gives them enough choice over which shifts they work

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People recommend their team

    Do people at The Fragrance Shop recommend working with their team?

    People recommend working with their team

    How we know this

    80% of people report that they would recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Well informed about head office

    Do workers feel well informed about how The Fragrance Shop is doing?

    People feel well informed about how the company is doing

    How we know this

    80% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 5 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Ask someone at The Fragrance Shop

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How The Fragrance Shop ranks

The Fragrance Shop ranks joint 10th to work for in health and beauty retailer employers

  1. 10= Holland and Barrett
    5.3
  2. 10= The Fragrance Shop
    5.3
  3. 12= Savers
    5.1

The Fragrance Shop job reviews

  • Best thing

    Learning about new scents.

    Worst thing

    Due to covid lots of stores are understaffed so overtime is given, or work in other stores is necessary, often as short notice.

    7.5

    Employee, August 2021

  • Best thing

    Customers, regional director and my line manager

    Worst thing

    Being undermining

    6.5

    Employee, February 2021

About

The Fragrance Shop is a perfume, aftershave and beauty product retailer.

thefragranceshop.co.uk

Jobs by location

  1. 11 job openings

  2. 7 job openings

  3. 6 job openings

  4. 6 job openings

  5. 5 job openings

  6. 5 job openings

  7. 5 job openings

  8. 3 job openings

  9. 3 job openings

  10. 3 job openings

  11. 2 job openings

  12. 2 job openings

  13. 2 job openings

  14. 2 job openings

  15. 2 job openings

  16. 2 job openings

  17. 2 job openings

  18. 2 job openings

Handy to know

How much notice do people get of their shifts?

40% report getting one week notice or less
20% report getting two weeks notice
40% report getting four weeks notice or more

Based on 5 employees

What contracts are people on?

20%
low hours
80%
part time

Based on 5 employees

How are people paid?

By the hour 100% of people report they get paid by the hour

Based on 5 employees

Thinking of working at The Fragrance Shop?

Join Breakroom to unlock insights about The Fragrance Shop and thousands of other employers.

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