The Body Shop

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The Body Shop is a cosmetics, skin care and perfume retailer.

thebodyshop.com/en-gb

The Body Shop job reviews

Showing 14 reviews

  • Best thing

    The team I work with
    Free products/Staff discount

    Worst thing

    Head office know nothing
    Customers are often angry at head office decisions but take it out on you
    Very unstable income

    5.5

    The Body Shop Customer consultant, September 2023

  • Best thing

    Perks like 50% off and free items

    Worst thing

    Contracts changed to make store assistants do the same jobs as management like opening shop, closing shop, cashing up tills, refunds and exchanges etc but with no extra pay and doesn’t take into consideration the fact most people are contracted 8-16 hours and due to this are uni students, parents with young or disabled kids etc who don’t want to take on extra responsibility like this

    7.0

    The Body Shop Employee, May 2023

  • Best thing

    The discount

    Worst thing

    Lack of training and support

    5.5

    The Body Shop Assistant manager, April 2023

  • Best thing

    My team
    The customers
    Products

    6.0

    The Body Shop Store manager, March 2023

  • Best thing

    The relaxed and support you have so your well being is supported

    Worst thing

    Can be a bit to relaxed that's things left to the last minute

    9.7

    The Body Shop Team leader, February 2023

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  • Best thing

    New products, discount, activist brand, b-corp company, no uniform

    Worst thing

    Low pay, poor communication, not enough payroll, can be bitchy

    7.5

    The Body Shop Store manager, February 2023

  • Best thing

    The brand attracts very creative people. So your team is bounds to be diverse, with interesting perspectives. The brand has made a conscious effort to make this a thing even at store level. So all views are given a space, you work collaboratively across your peers and up and down workflow lines.

    Worst thing

    At the end of the day, it’s retail. Often wellbeing is sacrificed as the business out pressure on achieving ridiculous and rigid targets that are seldom revised. But they will go on about the importance of protecting your well-being- mostly to cover their HR backs. As much as the store teams are creative, the brand can, and often does, block creative freedom in actioning how the store looks

    4.6

    The Body Shop Store manager, October 2022

  • Best thing

    love the company ethics and talking to people

    Worst thing

    management, sick days are not understood, rude manager

    2.1

    The Body Shop Customer consultant, June 2022

  • Best thing

    I like the products and most of the time the people who I work with are nice

    Worst thing

    Covering stores, coming in on days off, getting phone calls on my days off, holidays getting changed around

    4.2

    The Body Shop Team leader, May 2022

  • Best thing

    Good staff discount
    1 hour breaks on any shift over 6 hours
    Good employee benefits
    Lots of overtime available
    Nice team
    Meeting people from other stores.

    Worst thing

    Hard to get holidays off
    Have to work when put on the rota, no say in overtime or what days worked
    Pay gap isn’t big between team leader and customer consultant
    no holidays allowed in november, december and mother’s day

    6.6

    The Body Shop Customer consultant, May 2022

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  • Best thing

    The perks even as a student: 15 free products a year, medical/dental insurance the PAY! the environment, the customers.

    Worst thing

    v strict on lateness

    9.8

    The Body Shop Customer consultant, November 2021

  • Best thing

    Good money, weekends and Bank Holidays off

    Worst thing

    No respect, no healt & safety

    2.1

    The Body Shop Valeter, May 2021

  • Best thing

    Good team and good msnager

    Worst thing

    Dealing with the public

    9.7

    The Body Shop Customer Advisor, October 2020

  • Best thing

    People I work with, good company

    Worst thing

    Working weekends

    8.4

    The Body Shop Team leader, August 2020