The Body Shop
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DismissThe Body Shop is a cosmetics, skin care and perfume retailer.
thebodyshop.com/en-gbThe Body Shop job reviews
Showing 15 reviews
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Best thing
Staff discount
Worst thing
Toxic environment
One rule for one and one for another
Bad communicationThe Body Shop Deputy manager, February 2024
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Best thing
The team I work with
Free products/Staff discountWorst thing
Head office know nothing
Customers are often angry at head office decisions but take it out on you
Very unstable incomeThe Body Shop Customer consultant, September 2023
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Best thing
Perks like 50% off and free items
Worst thing
Contracts changed to make store assistants do the same jobs as management like opening shop, closing shop, cashing up tills, refunds and exchanges etc but with no extra pay and doesn’t take into consideration the fact most people are contracted 8-16 hours and due to this are uni students, parents with young or disabled kids etc who don’t want to take on extra responsibility like this
The Body Shop Employee, May 2023
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Best thing
The discount
Worst thing
Lack of training and support
The Body Shop Assistant manager, April 2023
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Best thing
My team
The customers
ProductsThe Body Shop Store manager, March 2023
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Best thing
The relaxed and support you have so your well being is supported
Worst thing
Can be a bit to relaxed that's things left to the last minute
The Body Shop Team leader, February 2023
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Best thing
New products, discount, activist brand, b-corp company, no uniform
Worst thing
Low pay, poor communication, not enough payroll, can be bitchy
The Body Shop Store manager, February 2023
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Best thing
The brand attracts very creative people. So your team is bounds to be diverse, with interesting perspectives. The brand has made a conscious effort to make this a thing even at store level. So all views are given a space, you work collaboratively across your peers and up and down workflow lines.
Worst thing
At the end of the day, it’s retail. Often wellbeing is sacrificed as the business out pressure on achieving ridiculous and rigid targets that are seldom revised. But they will go on about the importance of protecting your well-being- mostly to cover their HR backs. As much as the store teams are creative, the brand can, and often does, block creative freedom in actioning how the store looks
The Body Shop Store manager, October 2022
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Best thing
love the company ethics and talking to people
Worst thing
management, sick days are not understood, rude manager
The Body Shop Customer consultant, June 2022
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Best thing
I like the products and most of the time the people who I work with are nice
Worst thing
Covering stores, coming in on days off, getting phone calls on my days off, holidays getting changed around
The Body Shop Team leader, May 2022
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Best thing
Good staff discount
1 hour breaks on any shift over 6 hours
Good employee benefits
Lots of overtime available
Nice team
Meeting people from other stores.Worst thing
Hard to get holidays off
Have to work when put on the rota, no say in overtime or what days worked
Pay gap isn’t big between team leader and customer consultant
no holidays allowed in november, december and mother’s dayThe Body Shop Customer consultant, May 2022
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Best thing
The perks even as a student: 15 free products a year, medical/dental insurance the PAY! the environment, the customers.
Worst thing
v strict on lateness
The Body Shop Customer consultant, November 2021
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Best thing
Good money, weekends and Bank Holidays off
Worst thing
No respect, no healt & safety
The Body Shop Valeter, May 2021
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Best thing
Good team and good msnager
Worst thing
Dealing with the public
The Body Shop Customer Advisor, October 2020
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Best thing
People I work with, good company
Worst thing
Working weekends
The Body Shop Team leader, August 2020