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The AA

15 job reviews

7.1/10
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The AA job reviews

15 The AA employees have had their jobs rated on Breakroom.

See what they say about pay, hours, shifts and more.

  • 8.2/10

    Recovery patrol

    • £13.50 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Enough training
    3. No paid breaks

    Best thing

    Sercurity

    Worst thing

    Long hours

    Find out more
    September 2020
  • 7.2/10

    Rss patrol

    • £14.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Easy to take holidays
    3. Not treated with respect
    Find out more
    September 2020
  • 6.4/10

    Customer advisor

    • £25,000 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take sick leave
    2. Get proper breaks
    3. No paid breaks
    Find out more
    September 2020
  • 4.8/10

    Customer service advisor

    • £19,000 per year, working a 40 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Enough training
    2. One week notice of their shifts
    3. Hard to change shifts
    Find out more
    August 2020
  • 7.9/10

    Performance leader

    • Manages people
    • £20.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Good for people with caring responsiblities
    2. Enough training
    3. No paid breaks

    Best thing

    Flexibility, improving others

    Worst thing

    Demands on time

    Find out more
    August 2020
  • 8.4/10

    Recovery

    • £18.00 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Enough training
    3. Working lots of extra hours
    Find out more
    August 2020
  • 7.8/10

    Driving instructor

    • £35.00 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Treated with respect
    3. Minimum sick pay
    Find out more
    July 2020
  • 9.4/10

    Customer advisor

    • £20,100 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Enough training
    3. Proper sick pay

    Best thing

    Very friendly, very focused, good pay and perks, good training and development

    Worst thing

    Working the shift pattern which includes nights and all over Christmas and New Year

    Find out more
    July 2020
  • 7.9/10

    Patrol

    • £33,600 per year, working a 50 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Recommends their team
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Making own decisions

    Worst thing

    Last job a shift

    Find out more
    July 2020
  • 3.4/10

    Roadside patrol

    • £36,000 per year, working a 60 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Hard to take holidays
    3. Stressed
    Find out more
    July 2020
  • 4.2/10

    Patrol

    • £12.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Doing unpaid extra work
    3. Stressed
    Find out more
    July 2020
  • 10.0/10

    Patrolman

    • £31,500 per year, working a 55 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Paid breaks
    2. Safe workplace
    3. Four weeks notice of their shifts
    Find out more
    June 2020
  • 9.5/10

    Insurance agent

    • £12,000 per year, working a 3 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Easy to take sick leave
    2. Safe workplace
    3. Easy to change shifts

    Best thing

    Pay is good

    Worst thing

    I like the job

    Find out more
    May 2020
  • 7.6/10

    Patrolman recovery operations

    • £18.67 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Proper sick pay
    3. Working lots of extra hours

    Best thing

    My own boss most of the time.

    Worst thing

    Difficult to get direction quickly when something unusual occurs. The office don’t understand the complexities of the job.

    Find out more
    April 2020
  • 3.3/10

    Customer service advisor

    • £19,200 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. Not treated with respect
    Find out more
    March 2020