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The AA

15 job reviews

7.1/10
What is this?

Overview of The AA

The Automobile Association (the AA) is a UK membership organisation for drivers. They offer vehicle breakdown and insurance services, operating roadside assistance and contact centres. The AA employs over 7,000 people and their head office is in Basingstoke, Hampshire.

theaa.com

Pay

The AA pays £12.90–26.00 per hour

Featured job reviews

  • 7.9/10

    Best thing

    Flexibility, improving others

    Worst thing

    Demands on time

    Performance leader, August 2020
  • 9.4/10

    Best thing

    Very friendly, very focused, good pay and perks, good training and development

    Worst thing

    Working the shift pattern which includes nights and all over Christmas and New Year

    Customer advisor, July 2020

The AA shifts and hours

  • This employer mostly uses part time and full time contracts

  • People don’t worry about getting enough hours

    Excellent
  • People get 4 weeks notice of when they’re working

    Excellent
  • Managers don’t change people’s shifts at short notice

    Excellent
  • People don't get enough choice over which shifts they work

    Bad
  • Most people find it easy to change shifts

    Good

The AA benefits

  • People get proper breaks

    Excellent
  • People find it easy to take sick leave

    Excellent
  • Most people find it easy to book holidays

    Good

The AA teams and managers

  • Most people don’t feel stressed here

    Good
  • People recommend working with their team

    Excellent
  • Most people feel treated with respect by their managers

    Good
  • People get enough training when they start

    Excellent
  • Most people think their workplace is safe

    Good
  • Most people are given support to progress here

    Good
  • People feel well informed about how the company is doing

    Excellent
  • Most people think head office doesn’t understand what’s happening where they work

    Not great