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The AA

Breakroom Rating based on 6 job reviews

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The Automobile Association (the AA) is a UK membership organisation for drivers. They offer vehicle breakdown and insurance services, operating roadside assistance and contact centres. The AA employs over 7,000 people and their head office is in Basingstoke, Hampshire.

What’s it like on the frontline at The AA?

  • Most people get 4 weeks notice of when they’re working

  • Most people find it easy to change shifts

  • People don’t get paid breaks


Featured The AA job reviews

  • 9.4/10

    Best thing

    Very friendly, very focused, good pay and perks, good training and development

    Worst thing

    Working the shift pattern which includes nights and all over Christmas and New Year

    Customer advisor, July 2020
  • 7.4/10

    Best thing

    My own boss most of the time.

    Worst thing

    Difficult to get direction quickly when something unusual occurs. The office don’t understand the complexities of the job.

    Patrolman recovery operations, April 2020