The Automobile Association (the AA) is a UK membership organisation for drivers. They offer vehicle breakdown and insurance services, operating roadside assistance and contact centres. The AA employs over 7,000 people and their head office is in Basingstoke, Hampshire.
What’s it like on the frontline at The AA?
Most people get 4 weeks notice of when they’re workingGood
Most people find it easy to change shiftsGood
People don’t get paid breaksBad
Featured The AA job reviews
Very friendly, very focused, good pay and perks, good training and development
Working the shift pattern which includes nights and all over Christmas and New YearCustomer advisor, July 2020
My own boss most of the time.
Difficult to get direction quickly when something unusual occurs. The office don’t understand the complexities of the job.Patrolman recovery operations, April 2020