TGI Fridays
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They care about what their frontline employees think and want to be a good employer.
DismissTGI Fridays is a restaurant chain. They serve American-style food.
tgifridays.co.ukTGI Fridays job reviews
Showing 55 reviews
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Best thing
The other members of staff
TGI Fridays Bartender, January 2024
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Best thing
the team are so supportive, i got along with them so quickly
Worst thing
i get payed minimum wage at 16
TGI Fridays Waitress, December 2023
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Best thing
the people i work with
Worst thing
the company
TGI Fridays Employee, December 2023
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Best thing
some of the team are nice
Worst thing
stressful and rude customers
TGI Fridays Employee, December 2023
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Best thing
management team, co workers, pay, discount
TGI Fridays Waitress, December 2023
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Best thing
Monday/ Thursdays are the best shifts
Worst thing
Rotas don’t get posted until the Friday before the next week and rota get changes nearly 5/6 times a week
TGI Fridays Chef, October 2023
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Best thing
The people I work with.
Worst thing
Everything. No breaks or 5 minute breaks for over 10-12 hour shifts. The managers have no respect for you. They do not care if you have worked over 9 hours with no break, especially if it’s busy. If you are sick at work they do not care and refuse to send you home.
TGI Fridays Waitress, August 2023
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Best thing
Team works closely together and has an all-in-all-out attitude
Worst thing
Constant changes and micromanagement from higher management (RD, COO and CEO)
TGI Fridays Deputy manager, July 2023
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Best thing
The staff
Worst thing
The managers and the shift are just so flaky and unorganised and unreliable
TGI Fridays Host, June 2023
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Best thing
Staff are nice
Worst thing
Unsteady hours
TGI Fridays Chef, June 2023
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Best thing
The team (not managers)
Worst thing
Shift meals taken away. Managers talk behind your back. Management do not care if you are mentally ill. Rude customers.
TGI Fridays Host, May 2023
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Best thing
Experience, 50% on food
Worst thing
Lack of respect, rules, overworked, false promises, breaks taken away, sitting out for free on standby, constant change in protocol, never listen
TGI Fridays Employee, May 2023
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Best thing
It is fun making the food
Worst thing
Slippy stairs at the back
TGI Fridays Chef, April 2023
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Best thing
No micromanagement
Worst thing
No breaks unless more than 6 hours
TGI Fridays Employee, April 2023
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Best thing
some of the people i work with are lovely and are the only reason i’ve stayed so long
Worst thing
the whole job in general barely paid for what work i do and they massively underpay me and don’t fix it when i ask them they completely mess you about and take advantage of you especially if you’re young
TGI Fridays Waitress, January 2023
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Best thing
half price food
Worst thing
low pay and having to travel an hour to and from work
TGI Fridays Host, December 2022
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Best thing
1/2 the managers don't care
Worst thing
Stressful bad food if under 18 you can barely ever get free food on shift as you must work 10 hours to get £16 worth of good
TGI Fridays Host, December 2022
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Best thing
The people
Worst thing
Under pay, bad management, bad hours
TGI Fridays Chef, December 2022
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Best thing
Some of the team where decent
Worst thing
Very two faced staff, managers were difficult to work with and being put on shifts last minute and being expected to work it or get cover, which was also very hard to find.
TGI Fridays Employee, November 2022
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Best thing
The tips, my colleagues and the staff discount
Worst thing
Management, lack of organisation, no communication, misuse of authority, long hours
TGI Fridays Waiter, November 2022
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Best thing
Great team even if you had a busy shift you’d always have a laugh and just a good time in general. You’re treated great and the pay is great.
Worst thing
If you’re on a single shift you’ll only get one maybe 2 5 minute breaks if you’re lucky
TGI Fridays Chef, November 2022
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Best thing
Weekly pay
Worst thing
It's stress full and some times I have to do the job of multiple people
TGI Fridays Chef, October 2022
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Best thing
The team I work with
Worst thing
The equipment is outdated, customers can be extremely rude, currently very understaffed.
TGI Fridays Chef, September 2022
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Best thing
The people
I work withWorst thing
The workload
Doing other peoples jobs
Bad payTGI Fridays Line chef, August 2022
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Best thing
Good training and opportunities to train over multiple roles
Worst thing
Some staff are extremely horrible and bully younger staff
TGI Fridays Host, August 2022
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Best thing
I’ve made great friends and I’ve learned a lot of different skills as a bartender here which are really cool
Worst thing
You don’t get a break for working 6 hours you have to work 8 hours +. There’s no stability from management I’ve had 3 new general managers in the space of 8 months and one of the restaurant managers quit because he was too stressed to deal with all the responsibility’s because of no GM
TGI Fridays Bartender, July 2022
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Best thing
The people I work with
Worst thing
Higher ups cutting labour down constantly making shifts ran on less than minimal team
TGI Fridays Duty manager, July 2022
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Best thing
People
Worst thing
No such thing as breaks unless you work a double shift. Disabilities are never properly taken into account. Pay is bad in comparison to other places.
TGI Fridays Line chef, July 2022
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Best thing
Most co workers excluding managers
Worst thing
Managers, pay, working hours, stressful ness of job
TGI Fridays Kitchen porter, June 2022
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Best thing
The people I work with
Worst thing
Literally everything else
TGI Fridays Line chef, June 2022
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Best thing
Sociable work friends. Strong brand. Good discount.
Worst thing
Organisation from the top to store level. Working hours. Communication.
TGI Fridays Restaurant manager, May 2022
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Best thing
Making friends
Making people comfortableWorst thing
Not getting breaks
Staying after hoursTGI Fridays Waitress, May 2022
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Best thing
Good pay as it’s not minimum
Worst thing
Stressful
Customer is alwaysTGI Fridays Host, May 2022
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Best thing
The people
Worst thing
Almost everything else, but the worst would have to be that you’re expected to do the job of 2 on the regular with no help and if you don’t perform you’re the problem
TGI Fridays Employee, March 2022
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Best thing
the team who work there
Worst thing
managers shouting at 16 year olds for not being good enough at their job
TGI Fridays Waiter waitress, February 2022
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Best thing
The other staff
Worst thing
The way the place is ran
TGI Fridays Employee, February 2022
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Worst thing
Too much stress and managers tend to take it out on SA’s because we tend to be younger
TGI Fridays Employee, February 2022
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Best thing
Discount
Worst thing
Toxic workplace and toxic managers
TGI Fridays Waiter, February 2022
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Best thing
being around people all day,helping people have a good day
Worst thing
being stood up for so long
TGI Fridays Employee, January 2022
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Best thing
Sometimes there’s free food in kitchen and team is nice overall
Worst thing
Sometimes there’s lots of pressure because you’re the only server assistant
TGI Fridays Employee, January 2022
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Best thing
A few work colleagues are nice
Worst thing
Work colleagues and management can be very judgmental and sly.
Very stressful.TGI Fridays Employee, December 2021
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Best thing
the people
Worst thing
finishing times never accurate
TGI Fridays Waitress, December 2021
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Best thing
Getting to make people smile and helping people have an enjoyable experience
Worst thing
It often gets busy and because I’m new and have had no training it’s a lot of pressure and a lot of times customers can get annoyed
TGI Fridays Host, December 2021
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Best thing
the staff that’s work there
Worst thing
stressful,not enough staff
TGI Fridays Host, December 2021
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Best thing
Really Great Job
Worst thing
Late finishes
TGI Fridays Waiter, December 2021
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Best thing
People I work with
Worst thing
Never enough staff on. Stressful snd impossible to do a good job.
TGI Fridays Employee, July 2021
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Best thing
Good food. Being able to put your own spin on some of their beverages.
Worst thing
No training. Having to put yourself in stressful situations because other people can't do their job properly, because they probably haven't been trained either.
TGI Fridays Head bartender, April 2021
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Best thing
My colleagues
Worst thing
Stress, long hours, no break unless you’re doing a double shift
TGI Fridays Chef, February 2021
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Best thing
Free food when working
Staff are niceWorst thing
It can get very busy
TGI Fridays Chef, November 2020
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Best thing
Good people
Worst thing
Earning 1 hour holiday for every 10 hours I work
TGI Fridays Line chef, October 2020