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Customer service assistants

TGI Fridays

4.9

9 vacancies in the UK

What do people say about working as a customer service assistants at TGI Fridays?

  • Best thing

    Good pay as it’s not minimum

    Worst thing

    Stressful
    Customer is always

    1.4

    TGI Fridays Employee, May 2022

  • Best thing

    Getting to make people smile and helping people have an enjoyable experience

    Worst thing

    It often gets busy and because I’m new and have had no training it’s a lot of pressure and a lot of times customers can get annoyed

    2.3

    TGI Fridays Employee, December 2021

What do other people say about working at TGI Fridays?

  • Best thing

    Free soft drinks, nice customers

    1.0

    TGI Fridays Employee, May 2022

  • Best thing

    the team who work there

    Worst thing

    managers shouting at 16 year olds for not being good enough at their job

    3.4

    TGI Fridays Employee, February 2022

  • Best thing

    The other staff

    Worst thing

    The way the place is ran

    3.0

    TGI Fridays Employee, February 2022

  • Worst thing

    Too much stress and managers tend to take it out on SA’s because we tend to be younger

    2.3

    TGI Fridays Employee, February 2022

  • Best thing

    Discount

    Worst thing

    Toxic workplace and toxic managers

    1.4

    TGI Fridays Employee, February 2022

  • Best thing

    being around people all day,helping people have a good day

    Worst thing

    being stood up for so long

    3.4

    TGI Fridays Employee, January 2022

  • Best thing

    Sometimes there’s free food in kitchen and team is nice overall

    Worst thing

    Sometimes there’s lots of pressure because you’re the only server assistant

    6.2

    TGI Fridays Employee, January 2022

  • Best thing

    A few work colleagues are nice

    Worst thing

    Work colleagues and management can be very judgmental and sly.
    Very stressful.

    1.7

    TGI Fridays Employee, December 2021

  • Best thing

    the people

    Worst thing

    finishing times never accurate

    4.6

    TGI Fridays Employee, December 2021

  • Best thing

    the staff that’s work there

    Worst thing

    stressful,not enough staff

    4.1

    TGI Fridays Employee, December 2021

  • Best thing

    Really Great Job

    Worst thing

    Late finishes

    8.6

    TGI Fridays Employee, December 2021

  • Best thing

    People I work with

    Worst thing

    Never enough staff on. Stressful snd impossible to do a good job.

    3.4

    TGI Fridays Employee, July 2021

  • Best thing

    You can find friendships that last a lifetime. Booking holidays is pretty easy

    2.1

    TGI Fridays Employee, April 2021

  • Best thing

    Good food. Being able to put your own spin on some of their beverages.

    Worst thing

    No training. Having to put yourself in stressful situations because other people can't do their job properly, because they probably haven't been trained either.

    3.2

    TGI Fridays Head bartender, April 2021

  • Best thing

    Everyone gets on very well, staff discount, great team and managers

    7.8

    TGI Fridays Senior chef, February 2021

  • Best thing

    My colleagues

    Worst thing

    Stress, long hours, no break unless you’re doing a double shift

    2.1

    TGI Fridays Chef, February 2021

  • Worst thing

    Rubbish pay, not enough hours, bad management

    3.0

    TGI Fridays Chef, February 2021

  • Best thing

    Free food when working
    Staff are nice

    Worst thing

    It can get very busy

    7.5

    TGI Fridays Chef, November 2020

  • Best thing

    Good people

    Worst thing

    Earning 1 hour holiday for every 10 hours I work

    4.2

    TGI Fridays Line chef, October 2020

  • Best thing

    The people I work with

    Worst thing

    The general public

    8.2

    TGI Fridays Door host, August 2020

  • Best thing

    Atmosphere + team spirit

    Worst thing

    Not enough staff

    8.7

    TGI Fridays Team leader, December 2019

  • Best thing

    Team members

    Worst thing

    Stress at peak times

    4.1

    TGI Fridays Waitress, November 2019

  • Best thing

    The rest of the team

    Worst thing

    Not enough time given to plan

    4.3

    TGI Fridays Host and serving assistant, November 2019

  • Best thing

    The people I work with and the tips

    Worst thing

    It's so busy and they put the minimum amount of staff on for profit

    6.1

    TGI Fridays Bartender, September 2019

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