Transport for Wales

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They care about what their frontline employees think and want to be a good employer.

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Transport for Wales is a train operator.

tfw.wales

Transport for Wales job reviews

Showing 17 reviews

  • Best thing

    Free travel perks and working alongside a great team.

    Worst thing

    Management can struggle to grasp the basic idea of how the job works, too many made up jobs. Frontline staff are left to deal with the brunt of complaints and shortcomings of our services through lack of communication to passengers.

    9.3

    Transport for Wales Customer service advisor, January 2024

  • Best thing

    It can be interesting

    Worst thing

    Drunk people

    10

    Transport for Wales Conductor, August 2023

  • Best thing

    The people I get to work with

    Worst thing

    My contract

    7.5

    Transport for Wales Cleaning supervisor, November 2022

  • Best thing

    All the discount perks and discounted travel, ability to claim breaks and overtime if worked over, mental health & wellbeing support taken seriously, more than 6 months notice of shifts and exact workings of the day, given ample paid time to get ready for work once signed on to work, friendly staff, 0 tolerance to discrimination, sickness system with follow up calls from managers for wellbeing, the salary, the 4-day week with a long weekend every 3 weeks.

    Worst thing

    Abusive passengers and Anti-social behaviour which can't be helped.

    10

    Transport for Wales Conductor, February 2022

  • Best thing

    Money, conditions, colleagues

    Worst thing

    Shifts, public

    9.7

    Transport for Wales Employee, October 2021

  • Best thing

    4 day week, excellent pay, free travel

    Worst thing

    Some days long shifts

    10

    Transport for Wales Conductor, April 2021

  • Best thing

    Money

    Worst thing

    Hours, treatment, unhelpful management

    4.1

    Transport for Wales Driver, April 2021

  • Best thing

    Different shifts

    Worst thing

    02:00 getting out of bed

    9.9

    Transport for Wales Train driver, April 2021

  • Best thing

    Working environment, working within a team and working a 4 day week

    Worst thing

    Shifts at times

    9.9

    Transport for Wales Train driver, March 2021

  • Best thing

    Pay, 4 day week, colleagues, the work

    Worst thing

    Shifts

    9.4

    Transport for Wales Guard, January 2021

  • Best thing

    Pay 4 day week great staff and company benefits.

    Worst thing

    Shifts

    9.8

    Transport for Wales Train driver, January 2021

  • Best thing

    Well paid with good management and conditions

    Worst thing

    Difficult start times and finish times

    9.9

    Transport for Wales Conductor, December 2020

  • Best thing

    Family time, job, money, time off, perks, driving at 100mph, levels of safety and responsibilities.

    Worst thing

    Head office haven’t got a clue and constantly lie to the press. Customers take it out on us for upper managements incapabilities.

    9.9

    Transport for Wales Train driver, December 2020

  • Best thing

    Good pay and conditions

    Worst thing

    Early starts

    9.7

    Transport for Wales Conductor, November 2020

  • Best thing

    Pay, conditions, not being monitored constantly

    Worst thing

    Shifts

    9.8

    Transport for Wales Conductor, October 2020

  • Best thing

    pay and time off

    Worst thing

    shift work

    9.9

    Transport for Wales Conductor, June 2020

  • Best thing

    Variation job, satisfaction, pay

    Worst thing

    Gruelling shift patterns

    9.9

    Transport for Wales Train driver instructor, March 2020