Transport for London
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DismissTransport for London is a transport operator. They run buses, trains and underground services.
tfl.gov.ukTransport for London job reviews
Showing 65 reviews
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Best thing
Everything plus great pay
Worst thing
Shiftwork
Transport for London Customer service assistant, February 2024
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Best thing
Always learning something new.
Worst thing
Some of the management
Transport for London Admin assistant, February 2024
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Best thing
A lot of annual leave. Free travel. Work isn't too stressful.
Worst thing
The general public. Heavy moving machinery, which is old. Safety critical activities.
Transport for London Train driver, December 2023
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Best thing
Meeting new people. Colleagues
Worst thing
Shift work, fatigue
Transport for London Train driver, October 2023
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Best thing
Pay
Employee supportWorst thing
Unsociable hours
Transport for London Train driver, October 2023
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Best thing
The time off and money, really good overtime rate and 30% bonus onto all basic pay as it’s shift work
Worst thing
Not we’ll trained, no recognised union to support staff so management can push any new agendas they want unchellenged.
Transport for London Maintenance technician, October 2023
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Best thing
Colleagues, pay and annual leave
Worst thing
The passengers and shift work
Transport for London Customer service assistant, October 2023
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Best thing
Benefits
Worst thing
Rosters
Not enough staffing in stationsTransport for London Customer service assistant, September 2023
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Best thing
Holiday
Worst thing
Stress and bad
ManagersTransport for London Employee, September 2023
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Best thing
salary, time off, stress free
Worst thing
nothing
Transport for London Train driver, August 2023
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Best thing
38 days holiday
Worst thing
Understaffed and trained
Transport for London Employee, August 2023
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Best thing
Pay and the people
Worst thing
Shift work and not having enough weekends off
Transport for London Employee, July 2023
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Best thing
The pay
Worst thing
Job is excruciatingly boring!
Transport for London Train driver, July 2023
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Best thing
Free travel
Worst thing
Getting assaulted verbally every day, the threat of it happening physically always on your mind
Transport for London Customer service assistant, July 2023
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Best thing
Excellent salary for the type of work, 7 weeks annual leave and I only work 15 hours per week, free travel on TfL services, discounts on Eurostar, final salary pension
Worst thing
Dealing with difficult customers, customer aggression at times, long periods of standing
Transport for London Customer service assistant, May 2023
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Best thing
Getting paid at the end of each week.
Worst thing
Management are failing workers and TfL Customer Contact Centres are not disability friendly. Known to discriminate against those with additional needs or support.
Transport for London Customer service advisor, March 2023
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Best thing
Holiday, job satisfaction and pay
Worst thing
Shifts
Transport for London Employee, February 2023
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Best thing
Money & holiday
Worst thing
Shift work
Lond workingTransport for London Train driver, January 2023
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Best thing
Helping customers and the many perks!
Worst thing
Shift work
Transport for London Customer service, January 2023
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Best thing
Pay and holiday
Worst thing
Shift work
Transport for London Customer assistant, January 2023
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Best thing
Decent pay, good benefits
Worst thing
Shift patterns are terrible, leave you with practically no life.
Transport for London Customer service assistant, January 2023
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Best thing
Helping people
Worst thing
Standing on your feet all day
Transport for London Security officer, November 2022
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Best thing
Salary
Pension
Benefits
All day shiftsWorst thing
Shift work
Night work
Weekend work
Working alone
Getting bored/tired easilyTransport for London Train driver, November 2022
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Best thing
My work colleagues
Worst thing
Shifts and management
Transport for London Customer service, October 2022
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Best thing
The people I work with
Worst thing
Management
Transport for London Employee, September 2022
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Best thing
Career prosperity
Worst thing
Lack of communication and lies
Transport for London Customer Service Supervisor, September 2022
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Best thing
Free travel and holidaya
Worst thing
Shift work, incompetent management and lack of opportunities to progress
Transport for London Customer service, July 2022
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Best thing
Pay and conditions
Worst thing
Working hours unsociable
Transport for London Train driver, July 2022
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Best thing
I love what I do
Worst thing
The shifts, day and nights and not having enough time at home
Transport for London Employee, July 2022
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Best thing
Great opportunity to try new things. You are encouraged to progress within the company. You have the chance of earning a great salary at the end if you are successful. You get free travel for you and someone at your address. You get a discount on eurostar and season ticket.
Worst thing
You are underpaid considering the responsibility you have. Underpaid considering your health is deteriorating due to shift work and dangerous air pollution on the underground. Not supported with your degree. You have less holiday and less pay than the people you manage. You are not trained to the same standard as your colleagues which means you could lose your job if you make a mistake. Apprentices and Graduates have a bad reputation around the Underground, largely due to previous incompetence as a result of poor training - this means it is hard to gain people's trust in a new team and some people will never take you seriously.
Transport for London Employee, June 2022
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Best thing
the passengers
Worst thing
no communication just blame
Transport for London Bus driver, April 2022
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Best thing
Early finish
Worst thing
Not enough shifts a week and no uniform
Transport for London Customer assistant, February 2022
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Best thing
Free travel, good pay and good annual leave
Worst thing
Management and HR don’t follow their own policies and procedures. Managers and HR constantly braking the law. Management and HR target individuals and lie about employees to the media
Transport for London Employee, February 2022
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Best thing
10 weeks holiday free travel
£100.000 a year salaryWorst thing
Shift work, could do with more money
Transport for London Signaller, November 2021
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Best thing
Free travel across London
Worst thing
Stress on the roads, bad backaches, shoulder pain, Management pile in hours in your shifts.
Transport for London Bus driver, August 2021
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Best thing
working as a team. is great.i love working as a
team. I like working with the public.Worst thing
coming back to fuel up. if there is a queue in
front. but it has to b doneTransport for London Lorry driver, June 2021
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Best thing
Good pay, good holiday, good pensions
Worst thing
Shifts
Transport for London Supervisor, May 2021
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Best thing
The salary and benefits.
Worst thing
The shifts.
Transport for London Customer Service Supervisor, May 2021
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Best thing
Pay benefits Union etc
Worst thing
Customers
Transport for London Customer service assistant, May 2021
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Best thing
Most Customers are very friendly & every day is a bit different. You maybe called on to assist with something safety critical or just control crowds.
You can request to join a waiting list move to other stations rosters.Worst thing
Some customers can be rude & abusive & we’ve been given the option to wear body cameras.
It’s shift work
Transport for London Customer service assistant, May 2021
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Best thing
Money, people I work with
Worst thing
Weekend work
Transport for London Employee, April 2021
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Best thing
Fair holidays, good pay, free travel, final salary pension.
Worst thing
Late shifts, some management.
Transport for London CSA, April 2021
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Best thing
The work comes to me and once I've done my part, move on to the next one call
Worst thing
Poor quality radio
Transport for London Incident response coordinator, April 2021
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Best thing
The team I work with and working for a company which really adds something of value to the city
Transport for London Employee, April 2021
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Best thing
Pay and holidays
Worst thing
Staff assault
Transport for London Train driver, April 2021
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Best thing
Flexible hours
Worst thing
Lack of care from TFL
Transport for London Employee, April 2021
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Best thing
It’s well paid and has lots of time off
Worst thing
There is zero respect for what we do, people will assault you, verbally and sometimes physically
Transport for London Customer assistant, March 2021
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Best thing
Good pay holidaus and benefits
Worst thing
Lack of information
Transport for London Senior Maintenance Technician, March 2021
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Best thing
Seeing different areas meeting different people
Worst thing
Travelling
Transport for London Employee, March 2021
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Best thing
The pay and conditions
Worst thing
Nepotism and unequal treatment
Transport for London Administrator, February 2021