Transport for London
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DismissTransport for London is a transport operator. They run buses, trains and underground services.
tfl.gov.ukTransport for London job reviews
Showing 76 reviews
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Best thing
I love going to work
Worst thing
It’s permanent night shift so can take its toll on your social life
Inspector at Transport for London, May 2025
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Best thing
Salary and pension
Worst thing
Night shifts
Supervisor at Transport for London, October 2024
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Best thing
Great perks, good collaboration
Worst thing
Too many higher ups tryna bullshit you and too busy stroking their ego's to give a damn what we do, also they won't listen that somethings going to go wrong
Customer service representative at Transport for London, September 2024
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Best thing
Team I work in
Tow of workWorst thing
Nothing
Manager at Transport for London, September 2024
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Best thing
Syndicate allows you to choose shifts which suit your lifestyle
Worst thing
Pressure of continuous concentration for 4hrs or more
Train driver at Transport for London, September 2024
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Best thing
Flexibility with opportunities, range of working environments, seeing your work make a difference to the everyday lives of Londoners
Employee at Transport for London, August 2024
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Best thing
My colleagues are the best thing about my job.
Worst thing
At times it's not safe to be alone, especially with aggressive people using the underground system.
Train driver at Transport for London, August 2024
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Best thing
Seeing people and engaging with them
Worst thing
The risk of getting into an accident
Coach driver at Transport for London, August 2024
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Best thing
Moving from area to area, big team
Worst thing
Dangerous job dealing with the public
Employee at Transport for London, May 2024
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Best thing
Nothing to say, but there is a whole lot of unnecessary politics
Worst thing
A lot of unnecessary politics and favouritism
Duty manager at Transport for London, May 2024
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Best thing
No work taken home
Worst thing
Working underground and progression
Train driver at Transport for London, May 2024
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Best thing
Everything plus great pay
Worst thing
Shiftwork
Customer service assistant at Transport for London, February 2024
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Best thing
Always learning something new.
Worst thing
Some of the management
Admin assistant at Transport for London, February 2024
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Best thing
A lot of annual leave. Free travel. Work isn't too stressful.
Worst thing
The general public. Heavy moving machinery, which is old. Safety critical activities.
Train driver at Transport for London, December 2023
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Best thing
Meeting new people. Colleagues
Worst thing
Shift work, fatigue
Train driver at Transport for London, October 2023
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Best thing
Pay
Employee supportWorst thing
Unsociable hours
Train driver at Transport for London, October 2023
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Best thing
The time off and money, really good overtime rate and 30% bonus onto all basic pay as it’s shift work
Worst thing
Not we’ll trained, no recognised union to support staff so management can push any new agendas they want unchellenged.
Maintenance technician at Transport for London, October 2023
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Best thing
Colleagues, pay and annual leave
Worst thing
The passengers and shift work
Customer service assistant at Transport for London, October 2023
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Best thing
Benefits
Worst thing
Rosters
Not enough staffing in stationsCustomer service assistant at Transport for London, September 2023
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Best thing
Holiday
Worst thing
Stress and bad
ManagersFinance assistant at Transport for London, September 2023
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Best thing
salary, time off, stress free
Worst thing
nothing
Train driver at Transport for London, August 2023
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Best thing
38 days holiday
Worst thing
Understaffed and trained
Service delivery manager at Transport for London, August 2023
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Best thing
Pay and the people
Worst thing
Shift work and not having enough weekends off
Station supervisor at Transport for London, July 2023
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Best thing
The pay
Worst thing
Job is excruciatingly boring!
Train driver at Transport for London, July 2023
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Best thing
Free travel
Worst thing
Getting assaulted verbally every day, the threat of it happening physically always on your mind
Customer service assistant at Transport for London, July 2023
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Best thing
Excellent salary for the type of work, 7 weeks annual leave and I only work 15 hours per week, free travel on TfL services, discounts on Eurostar, final salary pension
Worst thing
Dealing with difficult customers, customer aggression at times, long periods of standing
Customer service assistant at Transport for London, May 2023
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Best thing
Getting paid at the end of each week.
Worst thing
Management are failing workers and TfL Customer Contact Centres are not disability friendly. Known to discriminate against those with additional needs or support.
Customer service advisor at Transport for London, March 2023
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Best thing
Holiday, job satisfaction and pay
Worst thing
Shifts
Controller at Transport for London, February 2023
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Best thing
Money & holiday
Worst thing
Shift work
Lond workingTrain driver at Transport for London, January 2023
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Best thing
Helping customers and the many perks!
Worst thing
Shift work
Customer service at Transport for London, January 2023
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Best thing
Pay and holiday
Worst thing
Shift work
Customer assistant at Transport for London, January 2023
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Best thing
Decent pay, good benefits
Worst thing
Shift patterns are terrible, leave you with practically no life.
Customer service assistant at Transport for London, January 2023
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Best thing
Helping people
Worst thing
Standing on your feet all day
Security officer at Transport for London, November 2022
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Best thing
Salary
Pension
Benefits
All day shiftsWorst thing
Shift work
Night work
Weekend work
Working alone
Getting bored/tired easilyTrain driver at Transport for London, November 2022
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Best thing
My work colleagues
Worst thing
Shifts and management
Customer service at Transport for London, October 2022
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Best thing
The people I work with
Worst thing
Management
Employee at Transport for London, September 2022
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Best thing
Career prosperity
Worst thing
Lack of communication and lies
Customer service supervisor at Transport for London, September 2022
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Best thing
Free travel and holidaya
Worst thing
Shift work, incompetent management and lack of opportunities to progress
Customer service at Transport for London, July 2022
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Best thing
Pay and conditions
Worst thing
Working hours unsociable
Train driver at Transport for London, July 2022
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Best thing
I love what I do
Worst thing
The shifts, day and nights and not having enough time at home
Control room operator at Transport for London, July 2022
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Best thing
Great opportunity to try new things. You are encouraged to progress within the company. You have the chance of earning a great salary at the end if you are successful. You get free travel for you and someone at your address. You get a discount on eurostar and season ticket.
Worst thing
You are underpaid considering the responsibility you have. Underpaid considering your health is deteriorating due to shift work and dangerous air pollution on the underground. Not supported with your degree. You have less holiday and less pay than the people you manage. You are not trained to the same standard as your colleagues which means you could lose your job if you make a mistake. Apprentices and Graduates have a bad reputation around the Underground, largely due to previous incompetence as a result of poor training - this means it is hard to gain people's trust in a new team and some people will never take you seriously.
Apprentice at Transport for London, June 2022
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Best thing
the passengers
Worst thing
no communication just blame
Bus driver at Transport for London, April 2022
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Best thing
Early finish
Worst thing
Not enough shifts a week and no uniform
Customer assistant at Transport for London, February 2022
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Best thing
Free travel, good pay and good annual leave
Worst thing
Management and HR don’t follow their own policies and procedures. Managers and HR constantly braking the law. Management and HR target individuals and lie about employees to the media
Instructor train driver at Transport for London, February 2022
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Best thing
10 weeks holiday free travel
£100.000 a year salaryWorst thing
Shift work, could do with more money
Signaller at Transport for London, November 2021
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Best thing
Free travel across London
Worst thing
Stress on the roads, bad backaches, shoulder pain, Management pile in hours in your shifts.
Bus driver at Transport for London, August 2021
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Best thing
working as a team. is great.i love working as a
team. I like working with the public.Worst thing
coming back to fuel up. if there is a queue in
front. but it has to b doneLorry driver at Transport for London, June 2021
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Best thing
Good pay, good holiday, good pensions
Worst thing
Shifts
Supervisor at Transport for London, May 2021
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Best thing
The salary and benefits.
Worst thing
The shifts.
Customer service supervisor at Transport for London, May 2021
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Best thing
Pay benefits Union etc
Worst thing
Customers
Customer service assistant at Transport for London, May 2021