6.0

Tesco

Shift leader at Tesco

People in this role may also be known as retail and sales supervisors or team leader.

283 workers in this role at Tesco have taken the survey.

How much does Tesco pay shift leaders?

Shift leader at Tesco
£10.29–13.21
Typical range
£8.71–11.71

Shift leader employees at Tesco are typically paid £10.29–13.21 an hour, based on data from 283 employees.

Compare pay rates at Tesco

What is management like for shift leader employees at Tesco?

3,934 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do shift leaders think Tesco head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 263 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do shift leaders at Tesco feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    72% of people say they’re treated with respect by their managers

    Based on information from 248 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    It's not rocket science, been there longer than most management so they converse with me don't talk at me

    Worst thing

    Having rules and regulations that are just there to be ignored

    8.4

    Employee, August 2021

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What are the hours like for shift leader employees at Tesco?

3,934 people shared what they think about this job…

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Not great
  • People don’t get proper breaks

    Do shift leaders at Tesco get proper breaks?

    Most people don’t get proper breaks

    How we know this

    65% of people report that they don’t get to take proper breaks

    Based on information from 250 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How much notice do shift leaders get of their shift pattern at Tesco?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 27% report getting one week notice or less
    • 20% report getting two weeks notice
    • 13% report getting three weeks notice
    • 33% report getting four weeks notice or more
    • 7% report having a fixed rota

    Based on information from 276 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People do unpaid extra work

    Do shift leaders at Tesco do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    57% of people report that they do extra work that they don’t get paid for

    Based on information from 243 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Easy to take sick leave

    How easy is it for shift leaders to take sick leave at Tesco?

    Most people find it easy to take sick leave

    How we know this

    64% of people report that it’s easy to take time off if they are sick

    Based on information from 233 job reviews

  • Good choice of shifts

    Do shift leaders at Tesco get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    62% report that their manager gives them enough choice over which shifts they work

    Based on information from 246 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do Tesco managers change shift leaders shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    54% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 257 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Excellent
  • Easy to book holiday

    How easy is it for shift leaders to book a holiday at Tesco?

    People find it easy to book holidays

    How we know this

    81% of people report it’s easy to book holidays

    Based on information from 269 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People don’t worry about getting enough hours

    Do shift leaders at Tesco worry about hours?

    People don’t worry about getting enough hours

    How we know this

    91% of people report they don’t worry about getting enough hours

    Based on information from 234 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Flexible hours

    Worst thing

    Can be quite stressful at times

    7.9

    Employee, November 2021

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What is career progression like for shift leaders at Tesco?

3,934 people shared what they think about this job…

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Good
  • Enough training

    Do shift leaders get enough training when they start at Tesco?

    Most people get enough training when they start

    How we know this

    62% of people report they got enough training when they started working here

    Based on information from 265 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are shift leaders given support to progress at Tesco?

    Most people are given support to progress here

    How we know this

    In the last year, 61% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 265 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from shift leaders at Tesco

79 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The people you work with, they are the best group

    Worst thing

    The hours, it’s retail, what do you expect

    5.7

    Employee, November 2021

  • Worst thing

    Pressure of short staff and extra work

    3.4

    Employee, November 2021

  • Worst thing

    Being spoken to like an idiot undervalued but expected to get on with your job regardless

    2.9

    Employee, November 2021

  • Best thing

    The team
    Going home

    Worst thing

    Always have to be on call
    It's your fault if not enough people turn up to work even though they refuse to have more then 2 staff members in at any point
    Having to do the job of 3 people whilst only being paid for one person
    No investment in staff
    Being encouraged not to take breaks as the workload is to high

    2.5

    Employee, November 2021

  • Best thing

    Work life balance

    Worst thing

    Hard work, cleaning
    Less staffs tight budget
    Stress

    7.9

    Employee, September 2021

  • Best thing

    Team mates, some of the time

    Worst thing

    Upper management have no idea what it’s like on the shop floor and just keep piling pressure on and expecting perfection

    1.6

    Employee, August 2021

  • Best thing

    The people I work with.

    9.5

    Employee, August 2021

  • Best thing

    Good pay good benefits
    Team spirit

    Worst thing

    Rude customers

    6.0

    Employee, August 2021

  • Best thing

    Colleagues

    Worst thing

    Being paid the same as a general assistant used to get £1.80 a hour more but knocked it down to same as a ga and have a lot more responsibilities

    6.7

    Employee, July 2021

  • Best thing

    Some of the staff

    Worst thing

    Management

    3.8

    Employee, July 2021

  • Best thing

    The people I work with

    Worst thing

    They keep expecting us to do more work for no more pay

    5.5

    Employee, July 2021

  • Best thing

    Tesco is a good company to work foe with lots if different options but management could do better tter

    Worst thing

    Not feeling safe, no training

    2.1

    Employee, July 2021

  • Best thing

    The people I work with

    Worst thing

    Unsociable hours ( nights)
    Understaffed
    Unappreciated

    2.6

    Employee, July 2021

  • Best thing

    People I work with

    Worst thing

    Abusive customers

    5.8

    Employee, June 2021

  • Best thing

    the people i work with

    Worst thing

    everything else.

    5.0

    Employee, May 2021

  • Best thing

    The team i work with are fun and I consider a lot of them friends

    4.7

    Employee, May 2021

  • Best thing

    Inclusive environment, friendly colleagues and a good work ethic around the place

    Worst thing

    Being stuck as a part timer. Very hard to break into full time work at the moment

    8.2

    Employee, April 2021

  • Best thing

    Pay is okay, team leader roles are a good way to get low-stakes experience in management.

    Worst thing

    The workload expected of express stores is completely unrealistic. If the senior team in my store decided to work as our contracts stipulated (full breaks etc), the store would fall into total disarray. We would likely then be reprimanded as if that were our fault.

    5.2

    Employee, April 2021

  • Best thing

    Flexibility and understanding of my role as parent

    Worst thing

    Abuse from customers. No support from management when other people don't do their jobs

    4.9

    Employee, April 2021

  • Best thing

    good staff they are helpful

    Worst thing

    expected to do to many job not enough time

    5.8

    Employee, April 2021

  • Best thing

    The pay

    Worst thing

    The lack of staff causes stress

    5.2

    Employee, April 2021

  • Best thing

    The people I work with

    Worst thing

    The workload
    Unsociable hours
    No opportunity to take proper breaks
    Demands from head office aren't feasible, but they refuse to see it

    4.0

    Employee, March 2021

  • Best thing

    People I work with and the management

    8.9

    Employee, March 2021

  • Best thing

    Colleagues

    Worst thing

    Not enough colleagues to do my job properly.

    3.8

    Shift leader, March 2021

  • Best thing

    Work with a great team

    Worst thing

    Too much to do and not enough time to do it

    8.5

    Team leader, March 2021

  • Best thing

    The team and benefits

    Worst thing

    Store management and Head office management not being in touch with how the operation really works and not providing enough support

    7.4

    Team manager, March 2021

  • Best thing

    The people I work with

    Worst thing

    The cut backs constantly!

    7.0

    Employee, March 2021

  • Best thing

    Have a great team of people to work witj

    Worst thing

    Grumpy rude people

    7.5

    Employee, March 2021

  • Best thing

    Community

    Worst thing

    Customers think you low valued as a shop worker

    7.5

    Employee, March 2021

  • Best thing

    Discounts

    Worst thing

    Working late shifts with very limited staff

    3.0

    Shift leader, February 2021

  • Best thing

    The people I work with.

    Worst thing

    Not much is bad to be honest.

    8.3

    Shift manager, February 2021

  • Best thing

    The team team that work for me

    Worst thing

    Management

    2.5

    Shift leader, February 2021

  • Best thing

    enjoyable when you can get on with your own job

    Worst thing

    pressures helping other departments

    7.0

    Team manager, February 2021

  • Best thing

    The drivers i work with.

    Worst thing

    The lack of communication, and feel stressed all the time

    3.5

    Team leader, February 2021

  • Best thing

    Great tean

    Worst thing

    To many bosses

    7.5

    Team leader, February 2021

  • Worst thing

    COVID and customer attended about it

    3.8

    Employee, February 2021

  • Best thing

    Being employed in a business that’s unlikely to go bankrupt, therefore there is job security. Plus banter with colleagues

    Worst thing

    Rude customers. Lazy colleagues. Not always receiving full payment

    6.5

    Employee, February 2021

  • Best thing

    I am the team leader

    7.9

    Employee, February 2021

  • Best thing

    The money

    Worst thing

    Not being paid correctly
    No respect
    Go home feeling like I'm useless

    5.3

    Team leader, February 2021

  • Best thing

    The kind customers, the banta between colleagues

    Worst thing

    Being listened to but no action being taken about any issue risen

    2.0

    Shift leader, January 2021

  • Best thing

    Meeting different customers

    Worst thing

    No team work

    4.5

    Employee, January 2021

  • Worst thing

    Lack of staff
    Work load Is high

    5.8

    Employee, January 2021

  • Best thing

    Every day is different

    Worst thing

    Last minute rota

    6.5

    Employee, January 2021

  • Best thing

    Colleagues

    Worst thing

    Customers (some, not all)
    No security
    Insufficient break time

    4.4

    Shift leader, January 2021

  • Best thing

    Support when needed, great support network from colleagues.

    Worst thing

    Head office don’t quite realise the extent of horribleness we deal with on a daily basis and how much we put ourselves in danger just to get through the day

    4.0

    Employee, January 2021

  • Best thing

    The people
    The benifits
    Near home

    Worst thing

    Sickness
    Managers not sticking to corporate rules

    8.0

    Team leader, January 2021

  • Best thing

    People you work with and job satifaction

    Worst thing

    Made to feel under presure to achieve

    3.6

    Team manager, January 2021

  • Best thing

    The benefits and people i work with

    Worst thing

    Job security
    Presser put on us

    5.0

    Team manager, January 2021

  • Best thing

    Meeting different people each day.

    Worst thing

    Being verbally abused by customers

    6.0

    Shift manager, January 2021

  • Best thing

    People I work with

    Worst thing

    To much expected of you

    7.2

    Shift manager, January 2021

How Tesco ranks

Tesco ranks joint 18th to work for in retail or sales supervisor employers

  1. 18= JD Wetherspoon
    6.0
  2. 18= Tesco
    6.0
  3. 18= Toolstation
    6.0