Tesco Bank

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Tesco Bank is a supermarket bank. They provide personal financial services.

tescobank.com

Tesco Bank job reviews

Showing 10 reviews

  • Best thing

    Friends

    Worst thing

    Difficult calls and no support

    5.5

    Tesco Bank Customer service representative, October 2023

  • Best thing

    Colleagues that you meet

    Worst thing

    Micromanagement

    1.8

    Tesco Bank Customer service, September 2023

  • Best thing

    Helping people, employee discount

    Worst thing

    Constantly monitored, high workload, limited career progression, underpaid and undervalued

    4.6

    Tesco Bank Customer service representative, August 2023

  • Best thing

    Pays decently well, good benefits, different departments have better shifts (disputes is good if you want a 9 to 5)

    Worst thing

    Weekend working, regular 10 hour shifts, activity is constantly monitored, no leniency for absences even for disabled and chronically ill people, customer facing positions can be brutal

    5.0

    Tesco Bank Customer service representative, January 2023

  • Best thing

    The people

    Worst thing

    Our computer system

    7.3

    Tesco Bank Team manager, November 2022

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  • Best thing

    Going home

    Worst thing

    Culture of Mistrust
    Awful Management
    Too many backstabbing snakes
    Sickness policy
    Toothless Union

    3.7

    Tesco Bank Customer service assistant, September 2022

  • Best thing

    Working from home

    Worst thing

    Call volumes

    8.9

    Tesco Bank Customer service, April 2022

  • Best thing

    Team helps each other, can take ownership of a file

    Worst thing

    Pay is lacking for role

    8.0

    Tesco Bank Claims handler, April 2021

  • Best thing

    Good shifts,good pay for type of job

    Worst thing

    Repetitive,can be boring and scripted

    9.9

    Tesco Bank Customer advisor, April 2021

  • Best thing

    Friendly staff (colleagues)

    Worst thing

    Management structure isn't great.

    6.1

    Tesco Bank Customer advisor, January 2021