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Tenpin
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DismissTenpin is a bowling venue company.
tenpin.co.ukBased on responses from 45 employees at Tenpin.
Pay
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Okay
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Only some people are paid market rates
Do Tenpin pay market rates?
Only some people are paid above average for their job.
How we know this
61% of people are paid below the average pay for the type of work they do.Based on data from 28 people who took the Breakroom Quiz between December 2019 and June 2022.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
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Some people do unpaid extra work
Do workers at Tenpin do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
47% of people report that they do extra work that they don’t get paid for.Based on data from 34 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Bad
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Most people don’t get paid breaks
Do workers at Tenpin get paid breaks?
No. Most people don’t get paid breaks.
How we know this
91% of people say they don’t get paid breaks.Based on data from 35 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Bad
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Most people aren’t paid a living wage
Do Tenpin pay a living wage?
Most people are not paid a living wage.
How we know this
81% of people say they are paid below the Real Living Wage for where they live.Based on data from 36 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.
Find out more in our explainer about the Real Living Wage.
Bad
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Most people don’t get sick pay
Do Tenpin pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
97% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 34 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Most students say it’s good
Is a Tenpin job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
67% of students report this is a good place to work if you’re studying.Based on data from 15 people who took the Breakroom Quiz between August 2020 and June 2022.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Tenpin?
Some people find it hard to book holiday.
How we know this
38% of people report it’s hard to book holidays.Based on data from 32 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Can be hard to change shifts
How easy is it for Tenpin workers to change shifts?
Some people find it hard to change shifts.
How we know this
67% of people report that it’s hard to change shifts if they need to.Based on data from 36 people who took the Breakroom Quiz between December 2019 and June 2022.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Tenpin?
Some people find it hard to take sick leave.
How we know this
35% of people report that it’s hard to take time off if they are sick.Based on data from 31 people who took the Breakroom Quiz between June 2021 and June 2022.
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Only some people get a choice of shifts
Do Tenpin workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
49% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 35 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Some people worry about their hours
Do workers at Tenpin worry about hours?
Some people worry about getting enough hours.
How we know this
58% of people report they worry about getting enough hours.Based on data from 36 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Bad
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People work a lot more hours than their contract
Do people work the same number they are contracted for at Tenpin?
Most people work a lot more hours than their contact..
How we know this
82% of people report working 8 hours or more than their contract.Based on data from 34 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Bad
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Shifts get changed at short notice
Do Tenpin managers change shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
81% of people say their manager changes their shifts at the last minute.Based on data from 31 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Bad
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Tenpin?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 95% of people with changing schedules report getting one week notice or less.
- 5% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 37 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Workplace
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Good
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Most people feel treated with respect
Do people at Tenpin feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
81% of people say they’re treated with respect by their managers.Based on data from 32 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people enjoy their job
Do people at Tenpin enjoy their jobs?
Only some people enjoy their job.
How we know this
34% of people report they don’t enjoy their job.Based on data from 32 people who took the Breakroom Quiz between June 2021 and June 2022.
Okay
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Only some people get enough training
Do people get enough training when they start at Tenpin?
Some people did’t get enough training when they started.
How we know this
57% of people report they didn’t get enough training when they started working here.Based on data from 35 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Tenpin?
Only some people are given support to progress here.
How we know this
In the last year, 47% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 30 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Only some people get proper breaks
Do people at Tenpin get proper breaks?
Some people don’t get proper breaks.
How we know this
48% of people report that they don’t get to take proper breaks.Based on data from 31 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Only some people recommend their team
Do people at Tenpin recommend working with their team?
Only some people recommend working with their team.
How we know this
57% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 37 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Tenpin is doing?
Only some people feel well informed about how the company is doing.
How we know this
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 37 people who took the Breakroom Quiz between December 2019 and June 2022.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Bad
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Head office doesn’t understand what’s happening
Do people think Tenpin head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 33 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
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Most people are stressed
Is it stressful to work at Tenpin?
Most people feel stressed here.
How we know this
76% of people say they often feel stressed at work.Based on data from 33 people who took the Breakroom Quiz between June 2021 and June 2022.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
How Tenpin ranks
Tenpin ranks 42nd to work for out of entertainment companies.
- 40= West Midland Safari Park
- 42 Tenpin
- 43 Rileys
Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 4 July 2022.
Tenpin job reviews
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Best thing
The people I work with, the family vibe we share and making our customers have a great time
Worst thing
Only been there for a month and being expected to know everything and pick it all up with in the first few shifts - they speed you through training and don't give you time to sit down and finish the training booklets but proceeds to put you on a station where you fully havent been trained, you've just been told how to do it really quickly. And then anxiety kicks in because you don't want to mess up, like they know I'm dyslexic and I'm not good with money but proceed to put me on the tills, I'm better at serving drinks and cleaning lanes
Tenpin Employee, July 2021
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Best thing
The people that you work with and the quiet days
Worst thing
It gets really busy, majority of the customers think they are entitled and will speak to you rudely and you can’t answer back because some managers don’t want to deal with complaints.
Tenpin Employee, February 2022
Jobs by location
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14 job openings
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6 job openings
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7 job openings
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11 job openings
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9 job openings
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15 job openings
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6 job openings
Handy to know
How much notice do people get of their shifts?
1 week or less
95%
of people with changing schedules report getting one week notice or less.
Based on 37 Tenpin employees
What contracts are people on?
Based on 36 Tenpin employees
How are people paid?
By the hour
97%
of people report they get paid by the hour.
Based on 37 Tenpin employees