Teleperformance

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Teleperformance is an outsourcing company. They provide debt collection, customer care and technical support services.

uk.www.teleperformance.com/en-us

Teleperformance job reviews

Showing 24 reviews

  • Worst thing

    The payroll department cannot do their job to save themselves!!

    4.7

    Teleperformance Call handler, January 2023

  • Best thing

    Colleges

    Worst thing

    Treated like just a number :)

    3.2

    Teleperformance Customer advisor, January 2023

  • Best thing

    You work from home
    They are affiliated to Perks at Work

    Worst thing

    Treated poorly
    Management issues
    Lack of communication
    Kept under strict control and have no independence over work

    2.0

    Teleperformance Customer service advisor, December 2022

  • Best thing

    Work from home

    Worst thing

    The bullying culture

    1.6

    Teleperformance Customer service advisor, December 2022

  • Best thing

    Work for home, great staff, great system

    Worst thing

    Busy days haha

    8.2

    Teleperformance Customer advisor, October 2022

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  • Best thing

    Good job, great for parents

    Worst thing

    Salary

    7.3

    Teleperformance Customer advisor, August 2022

  • Best thing

    Training and management support

    Worst thing

    Unrealistic expectations and poor systems

    3.0

    Teleperformance Call centre agent, June 2022

  • Best thing

    My work friends

    Worst thing

    Massive workload

    7.8

    Teleperformance Team leader, May 2022

  • Worst thing

    Worst management ever. Will tell you off like you’re a school kid. No help. Think they’re gods gift to mankind

    2.3

    Teleperformance Call centre agent, April 2022

  • Best thing

    Loads of holiday easy to take, working from home super helpful

    Worst thing

    Not fair pay, loads of phone abuse, no support from managers, learn more of other employers than off training and not enough training for my department in teleperformance

    7.3

    Teleperformance Customer service assistant, February 2022

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  • Best thing

    Working from home was okay until they gave us webcams that were controllable via remote link at any time by IT

    Worst thing

    Management do not listen to requests about systems, schedules or your own personal life. You are just a number here.

    1.5

    Teleperformance Customer service assistant, February 2022

  • Best thing

    Work at Home

    Worst thing

    No social life

    7.8

    Teleperformance Customer service advisor, September 2021

  • Best thing

    Management and team.

    Worst thing

    Technical issues and stress.

    3.5

    Teleperformance Customer service, August 2021

  • Best thing

    most callers appreciate the help you give and that makes you feel appreciated and acknowledges that you are providing a great service

    Worst thing

    I can be put on another campaign with little notice, inadequate training and have to change my shifts ( days and hours )from between hours of 7am until 11pm. Also in some instances you are unable to help callers and this is frustrating.

    4.1

    Teleperformance Customer advisor, July 2021

  • Best thing

    Finishing time

    Worst thing

    Abusive customers and its allowed

    3.4

    Teleperformance Customer advisor, July 2021

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  • Best thing

    The people you work with. There is a canteen you can buy food at.

    Worst thing

    The customers, team managers dont take mental health or stress seriously

    3.5

    Teleperformance Customer service advisor, June 2021

  • Best thing

    Easy, mindless work. You do your hours, and then go home - never any forced overtime.

    Worst thing

    It's so boring, lack of training, and hard to swap shifts.

    3.5

    Teleperformance Customer service advisor, June 2021

  • Best thing

    Customers

    Worst thing

    Team leaders and other staff talk to you as though you are a computer, aggressive messages. Zero respect. Dehumanising experience with Teleperformance.

    2.0

    Teleperformance Customer service advisor, June 2021

  • Best thing

    Interaction

    Worst thing

    Picking up what others push around

    1.0

    Teleperformance Customer service advisor, June 2021

  • Best thing

    Secure employment

    Worst thing

    Psychological stress and verbally abusive customers

    2.6

    Teleperformance Call centre agent, May 2021

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  • Best thing

    Very little work for good pay, not many calls in a day etc.

    Worst thing

    Terrible communication, management a joke, not enough training.

    2.7

    Teleperformance Call centre agent, December 2020

  • Best thing

    We are currently working from home

    Worst thing

    Everything else management mainly no care for staff

    1.5

    Teleperformance Call handler, July 2020

  • Best thing

    It’s easy once you’re in the swing of it.

    Worst thing

    The repetitive nature of it.

    8.5

    Teleperformance Customer service agent, June 2020

  • Best thing

    Atmosphere, friends, job role, hours.

    Worst thing

    Pay, managers,

    5.5

    Teleperformance Customer service representative, April 2020