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Teleperformance

uk.www.teleperformance.com/en-us

Breakroom Rating based on 11 job reviews

5.1/10
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This means we can measure what jobs are really like at an employer, and you can trust the Breakroom Rating to find out where’s best to work.

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Teleperformance job reviews

Find out what Teleperformance jobs are really like…

11 Teleperformance employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 5.2/10

    Customer care expert

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Safe workplace
    2. Minimum sick pay
    3. Two weeks notice of their shifts
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    July 2020
  • 2.7/10

    Call handler

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Hard to change shifts
    2. No paid breaks
    3. Not treated with respect

    Best thing

    We are currently working from home

    Worst thing

    Everything else management mainly no care for staff

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    July 2020
  • 4.6/10

    Employee

    • £17,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Haven’t had any opportunities to progress
    3. Managers change their shifts at short notice
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    July 2020
  • 7.2/10

    Customer service agent

    • £18,100 per year, working a 37 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Easy to take holidays
    3. Minimum sick pay

    Best thing

    It’s easy once you’re in the swing of it.

    Worst thing

    The repetitive nature of it.

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    June 2020
  • 8.8/10

    Call handler

    • £9.50 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Easy to change shifts
    2. No unpaid extra work
    3. Two weeks notice of their shifts
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    June 2020
  • 4.6/10

    Customer service

    • £8.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. Three weeks notice of their shifts

    Best thing

    the people

    Worst thing

    management

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    June 2020
  • 4.4/10

    Customer service advisor

    • £7.70 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Stressed
    3. Two weeks notice of their shifts
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    March 2020
  • 5.5/10

    Customer service

    • £8.17 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team
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    March 2020
  • 5.8/10

    Agent

    • £16,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Three weeks notice of their shifts
    3. Employer doesn’t understand what’s happening on the ground
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    March 2020
  • 3.1/10

    Team leader

    • Manages people
    • £18,500 per year, working a 40 hour week
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Minimum sick pay
    3. Haven’t had any opportunities to progress

    Best thing

    The people

    Worst thing

    Senior management

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    February 2020
  • 2.4/10

    Senior team leader

    • Manages people
    • £18,300 per year, working a 38 hour week
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Hard to change shifts
    2. Two weeks notice of their shifts
    3. Employer doesn’t understand what’s happening on the ground

    Worst thing

    Stress, underpaid, completing the role of at least 2 people, no respect

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    January 2020