Swissport
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DismissSwissport is an aviation services company. This includes de-icing and cleaning.
swissport.comSwissport job reviews
Showing 46 reviews
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Best thing
The rate u can progress ur career to a more sinior role
Worst thing
The working patterns are very unsociable and extremly dificult to manage over long periods of time
Swissport Ramp agent, March 2024
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Best thing
Nothing good about the job
Worst thing
Not able to get the shifts as I requested as a parent
Swissport Employee, March 2024
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Best thing
The team that I work with
Worst thing
The lack of understanding from head office about how bad working conditions are in my department
Swissport Employee, February 2024
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Best thing
Getting to chat with crew and pilots
Working with aircraftWorst thing
Management
Lack of training and support
Lack of communication
Shift patterns
CliqueySwissport Employee, February 2024
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Best thing
Days off
Worst thing
Commute to work
Early starts late finishesSwissport Employee, January 2024
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Best thing
The other members of the team.
Worst thing
Unsupportive managers.
Poor facilities.
Unrealistic expectations.Swissport Employee, January 2024
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Best thing
The place it is
Worst thing
The rude passengers and staff
Swissport Employee, January 2024
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Best thing
Making friends
Worst thing
Stress overworked and messed up hours
Swissport Ramp agent, December 2023
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Best thing
Swissport can be a great opportunity if you want to kickstart your career in aviation, with some opportunity to develop your career if you decide.
Worst thing
It can be an extremely challenging job at times, especially with high demand of passengers in the airport requiring a lot of extra work in shorter periods of time. Working alongside certain high-profile airlines as well can be restrictive as a person on how you can act (sometimes even robotic and unemotional) to the point it can affect your mental health. Obtaining an airside pass to the airport can take it’s time and the management aspect of Swissport is extremely poor, making it feel that they are aware of how their staff get treated by other passengers as well as their own managers & supervisors. Asking for legal documents such as a physical contract may not be possible due to it being withheld by the company.
Swissport Employee, November 2023
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Best thing
The friends you make as there the only people you really spend time with as hours are antisocial.
Worst thing
Management not understanding our jobs and putting performance as priority over safety.
Running around doing 50 jobs as there’s no staff and the more you do and more skills you have the more managers abuse you.Swissport Employee, November 2023
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Best thing
Fast paced challenging and always changing
Worst thing
Can feel like you are just a number sometimes
Swissport Customer service assistant, August 2023
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Best thing
It’s nice getting to work with aircraft, and colleagues are good
Worst thing
The management doesn’t care for the employees, the ramp agents receive the blame for everything, training is minimal and it’s hard to even get trained on any equipment after the initial weeks training, currently a 40% sick rate, mainly due to stress, putting more pressure on the rest of the work force. Management work on a not what you know, but who you know basis
Swissport Ramp agent, August 2023
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Best thing
It’s fun to meet new passengers each day and accommodate to their needs, skilling up in my career.
Worst thing
Organisation of the company, planning, security clearance.
Swissport Employee, May 2023
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Best thing
It’s cool
Worst thing
Booking time off 1 month in advance
Swissport Employee, March 2023
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Best thing
The colleugues
Worst thing
Time to do work and lack of breaks
Swissport Employee, February 2023
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Best thing
. Working in an interesting field
. Fun work environmentWorst thing
. Some times it can be hectic and it feels like they don’t care
Swissport Ramp agent, February 2023
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Best thing
Some of the staff are good
Worst thing
The managers bully people. Working nights all the time and not getting paid good night shift allowance. If the manager don't like you he will get other staff to make your life hell and keeps dragging you up into the office to try and put complaints in about you when you haven't done anything wrong
Swissport Employee, January 2023
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Best thing
Working with a variety of people from different cultures and countries.
Worst thing
Too much heavy lifting, i was told i will not lift anything heavier than 32kg but we do loads of cargo heavier than that.
Swissport Employee, January 2023
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Best thing
The customers, and the colleagues who you work with it's nice to talk about problems worries or just life with them as well as issues we have.
Worst thing
The communication between head office, the managers/team leaders and us.
Communication between stock purchasing as well.Swissport Employee, January 2023
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Best thing
Great team, like a family
Worst thing
Poor management and no chance to progress
Swissport Employee, December 2022
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Best thing
I get to work in a place I love, around the things I love most (aircraft).
Worst thing
Having to work holidays aren’t the best but overall there ain’t much to complain or dislike about it. If you like working with aircraft and like working outside pursue a career as a ramp agent.
Swissport Ramp agent, November 2022
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Best thing
Having a good relationship with my teammates
Worst thing
Shift work, sometimes you're on a opening shift at 3am. When you start the job you are being watched to see if they want to keep you on as a permanent staff member.
Swissport Leisure attendant, November 2022
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Best thing
Working in the airport
Worst thing
Career progress
Swissport Employee, October 2022
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Best thing
shifts can go fast, working with aircraft
Worst thing
Early starts, very late finishes, not much family time, no equipment, pressure
Swissport Ramp agent, October 2022
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Best thing
Great teams
Great views of planesWorst thing
Progression
Swissport Employee, September 2022
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Best thing
The people
Worst thing
The money the hours the management
Swissport Ramp agent, September 2022
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Worst thing
no flexibility. favouritism, no transparent rules
Swissport Employee, August 2022
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Best thing
The actual
Job is great it’s the managers who are terribleWorst thing
People in charge of my station, they don’t help you in anyway. They discriminate, no respect for health and safety. One rule for them another rule for us
Swissport Ramp agent, July 2022
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Best thing
Wonderful coworkers and work can feel rewarding short term
Worst thing
There is a disconnect between Management and the airport team. No rewards or acknowledgement for achievements and improvements
Swissport Employee, May 2022
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Best thing
The staff, we stick together when times are hard, help each other out when it busy
Worst thing
Over booking of lounge guests which Is out of control on our side.
Swissport Employee, May 2022
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Best thing
Friendly colleagues
Lots of down timeWorst thing
-Underpaid and over worked
-Being abused and shouted at by customers daily
-Most senior staff haven't got a clue what they are doing
-Hard to reach targets
-No sick pay, weekend pay for bank holidaySwissport Employee, February 2022
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Best thing
4 on 4 off rota
Worst thing
The lack of staff
Swissport Cleaner, December 2021
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Best thing
Working outside
Worst thing
Management and hours
Swissport Ramp agent, August 2021
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Best thing
Meeting new people every day and no 2 days are the same.
Worst thing
Expected to work non-stop without a drink for hours on end.
Swissport Employee, July 2021
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Best thing
The staff and dealing with customers
Worst thing
Angry customers and dealing with restrictions
Swissport Supervisor, May 2021
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Best thing
Working outdoors
Worst thing
Lack of management.
Swissport Employee, May 2021
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Best thing
Quiet months - often paid to sit and watch TV
Busy months - paid to work-out
Great friendships can easilly be formed with some genuine folk, 6 on 3 off shift pattern starting on a late finishing on an early, get an equal mix of working with others or on your ownWorst thing
Quiet months - boring
Busy months - pressured to work harder and faster
Lack of care towards safety, high level management don't give a hoot but like to give the impression they do, constantly changing your shifts, constantly having to check rotas that you've got the minimum 11 hour daily break between shifts, often seems the left hand doesn't know what the left hand is doing between the teams sometimesSwissport Employee, May 2021
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Best thing
Every day is different
Worst thing
Shifts and not appreciated
Swissport Employee, April 2021
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Best thing
Work with decent people
Banter
Duty Free sales at Christmas
Seeing the planesWorst thing
Management have no respect for anyone below them.
Unsociable hours
Low pay and over worked
Everyone is treated unfairly
Passengers shouting at you constantlySwissport Passenger service agent, February 2021
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Best thing
Passengers and the aircraft
Worst thing
Cabin bag charges
Swissport Customer service agent, October 2020
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Best thing
Discount in subway
Working with lovely people (not the managers)
Learning about new destinations
Meeting new people everydayWorst thing
Managers speak to you like crap
Can’t have a social life because of the shift pattern
Holidays are constant rejects
You are disciplined for being off sick
Short staffed and over worked
Company constantly threatening redundancy
Don’t get paid for overtime
No company discounts or benefits
High staff turnover
The company just overall doesn’t care about it’s staffSwissport Passenger service agent, September 2020
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Best thing
Work mates and the banter
Worst thing
Management not telling us what’s happening
Swissport Baggage handler, July 2020
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Best thing
I do a 4 on , 4 off shift rotation
Worst thing
No sick pay
Swissport Cargo agent, April 2020
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Best thing
Team work
Worst thing
Too much management. Management who don’t know the job.
Swissport Ramp agent, March 2020
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Best thing
Working where no one can go apart from being escorted
Worst thing
Most dangerous place to work,
Planes
Fullers
Trucks
Cars
Vans
All passing in close proximity do something wrong you get fined £90Swissport Ground handling agent, March 2020
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Best thing
I get 4hour break
Worst thing
Some off the staff won't listen or refuses to do jobs you ask them to do and the boss won't back you up
Swissport Team leader, March 2020