Swissport

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Swissport is an aviation services company. This includes de-icing and cleaning.

swissport.com

Swissport job reviews

Showing 30 reviews

  • Best thing

    Some of the staff are good

    Worst thing

    The managers bully people. Working nights all the time and not getting paid good night shift allowance. If the manager don't like you he will get other staff to make your life hell and keeps dragging you up into the office to try and put complaints in about you when you haven't done anything wrong

    4.6

    Swissport Employee, January 2023

  • Best thing

    Working with a variety of people from different cultures and countries.

    Worst thing

    Too much heavy lifting, i was told i will not lift anything heavier than 32kg but we do loads of cargo heavier than that.

    3.5

    Swissport Employee, January 2023

  • Best thing

    The customers, and the colleagues who you work with it's nice to talk about problems worries or just life with them as well as issues we have.

    Worst thing

    The communication between head office, the managers/team leaders and us.
    Communication between stock purchasing as well.

    2.4

    Swissport Employee, January 2023

  • Best thing

    Great team, like a family

    Worst thing

    Poor management and no chance to progress

    6.0

    Swissport Employee, December 2022

  • Best thing

    I get to work in a place I love, around the things I love most (aircraft).

    Worst thing

    Having to work holidays aren’t the best but overall there ain’t much to complain or dislike about it. If you like working with aircraft and like working outside pursue a career as a ramp agent.

    9.2

    Swissport Ramp agent, November 2022

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  • Best thing

    Having a good relationship with my teammates

    Worst thing

    Shift work, sometimes you're on a opening shift at 3am. When you start the job you are being watched to see if they want to keep you on as a permanent staff member.

    7.3

    Swissport Leisure attendant, November 2022

  • Best thing

    Working in the airport

    Worst thing

    Career progress

    2.1

    Swissport Employee, October 2022

  • Best thing

    shifts can go fast, working with aircraft

    Worst thing

    Early starts, very late finishes, not much family time, no equipment, pressure

    4.3

    Swissport Ramp agent, October 2022

  • Best thing

    Great teams
    Great views of planes

    Worst thing

    Progression

    1.6

    Swissport Employee, September 2022

  • Best thing

    The people

    Worst thing

    The money the hours the management

    2.0

    Swissport Ramp agent, September 2022

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  • Worst thing

    no flexibility. favouritism, no transparent rules

    4.3

    Swissport Employee, August 2022

  • Best thing

    The actual
    Job is great it’s the managers who are terrible

    Worst thing

    People in charge of my station, they don’t help you in anyway. They discriminate, no respect for health and safety. One rule for them another rule for us

    1.0

    Swissport Ramp agent, July 2022

  • Best thing

    Wonderful coworkers and work can feel rewarding short term

    Worst thing

    There is a disconnect between Management and the airport team. No rewards or acknowledgement for achievements and improvements

    5.0

    Swissport Employee, May 2022

  • Best thing

    The staff, we stick together when times are hard, help each other out when it busy

    Worst thing

    Over booking of lounge guests which Is out of control on our side.

    9.0

    Swissport Employee, May 2022

  • Best thing

    Friendly colleagues
    Lots of down time

    Worst thing

    -Underpaid and over worked
    -Being abused and shouted at by customers daily
    -Most senior staff haven't got a clue what they are doing
    -Hard to reach targets
    -No sick pay, weekend pay for bank holiday

    3.7

    Swissport Employee, February 2022

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  • Best thing

    4 on 4 off rota

    Worst thing

    The lack of staff

    2.0

    Swissport Cleaner, December 2021

  • Best thing

    Working outside

    Worst thing

    Management and hours

    3.7

    Swissport Ramp agent, August 2021

  • Best thing

    Meeting new people every day and no 2 days are the same.

    Worst thing

    Expected to work non-stop without a drink for hours on end.

    3.0

    Swissport Employee, July 2021

  • Best thing

    The staff and dealing with customers

    Worst thing

    Angry customers and dealing with restrictions

    2.8

    Swissport Supervisor, May 2021

  • Best thing

    Working outdoors

    Worst thing

    Lack of management.

    4.1

    Swissport Employee, May 2021

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  • Best thing

    Quiet months - often paid to sit and watch TV
    Busy months - paid to work-out
    Great friendships can easilly be formed with some genuine folk, 6 on 3 off shift pattern starting on a late finishing on an early, get an equal mix of working with others or on your own

    Worst thing

    Quiet months - boring
    Busy months - pressured to work harder and faster
    Lack of care towards safety, high level management don't give a hoot but like to give the impression they do, constantly changing your shifts, constantly having to check rotas that you've got the minimum 11 hour daily break between shifts, often seems the left hand doesn't know what the left hand is doing between the teams sometimes

    3.0

    Swissport Employee, May 2021

  • Best thing

    Every day is different

    Worst thing

    Shifts and not appreciated

    3.0

    Swissport Employee, April 2021

  • Best thing

    Work with decent people
    Banter
    Duty Free sales at Christmas
    Seeing the planes

    Worst thing

    Management have no respect for anyone below them.
    Unsociable hours
    Low pay and over worked
    Everyone is treated unfairly
    Passengers shouting at you constantly

    1.5

    Swissport Passenger service agent, February 2021

  • Best thing

    Passengers and the aircraft

    Worst thing

    Cabin bag charges

    7.3

    Swissport Customer service agent, October 2020

  • Best thing

    Discount in subway
    Working with lovely people (not the managers)
    Learning about new destinations
    Meeting new people everyday

    Worst thing

    Managers speak to you like crap
    Can’t have a social life because of the shift pattern
    Holidays are constant rejects
    You are disciplined for being off sick
    Short staffed and over worked
    Company constantly threatening redundancy
    Don’t get paid for overtime
    No company discounts or benefits
    High staff turnover
    The company just overall doesn’t care about it’s staff

    1.6

    Swissport Passenger service agent, September 2020

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  • Best thing

    Work mates and the banter

    Worst thing

    Management not telling us what’s happening

    8.0

    Swissport Baggage handler, July 2020

  • Best thing

    I do a 4 on , 4 off shift rotation

    Worst thing

    No sick pay

    9.7

    Swissport Cargo agent, April 2020

  • Best thing

    Team work

    Worst thing

    Too much management. Management who don’t know the job.

    7.5

    Swissport Ramp agent, March 2020

  • Best thing

    Working where no one can go apart from being escorted

    Worst thing

    Most dangerous place to work,
    Planes
    Fullers
    Trucks
    Cars
    Vans
    All passing in close proximity do something wrong you get fined £90

    4.5

    Swissport Ground handling agent, March 2020

  • Best thing

    I get 4hour break

    Worst thing

    Some off the staff won't listen or refuses to do jobs you ask them to do and the boss won't back you up

    7.1

    Swissport Team leader, March 2020