Swissport
21 job reviews
Overview of Swissport
swissport.comPay
Featured job reviews
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Best thing
Discount in subway
Working with lovely people (not the managers)
Learning about new destinations
Meeting new people everydayWorst thing
Managers speak to you like crap
Can’t have a social life because of the shift pattern
Holidays are constant rejects
You are disciplined for being off sick
Short staffed and over worked
Company constantly threatening redundancy
Don’t get paid for overtime
No company discounts or benefits
High staff turnover
The company just overall doesn’t care about it’s staffPassenger service agent, September 2020 -
Best thing
Work mates and the banter
Worst thing
Management not telling us what’s happening
Baggage handler, July 2020
Swissport shifts and hours
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This employer mostly uses part time and full time contracts
This employer mostly uses part time and full time contracts
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What Swissport employees say
- 53% report having part time contracts (16-35 hours)
- 47% report having full time contracts (more than 35 hours)
Based on 15 employee responses
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People work the same number of hours they’re contracted for
People work the same number of hours they’re contracted for
Close
What Swissport employees say
14% of people report working 8 hours or more than they’re contracted for each week
Based on 14 employee responses
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
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People don’t worry about getting enough hours
People don’t worry about getting enough hours
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What Swissport employees say
17% of people report they worry about getting enough hours
Based on 18 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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Most people get 4 weeks notice of when they’re working
Most people get 4 weeks notice of when they’re working
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What Swissport employees say
- 10% report getting one week notice or less
- 14% report getting two weeks notice
- 19% report getting three weeks notice
- 57% report getting four weeks notice or more
Based on 21 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Most managers don’t change people’s shifts at short notice
Most managers don’t change people’s shifts at short notice
Close
What Swissport employees say
40% of people say their manager changes their shifts at the last minute
Based on 20 employee responses
Good
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People don't get enough choice over which shifts they work
People don't get enough choice over which shifts they work
Close
What Swissport employees say
19% report that their manager gives them enough choice over which shifts they work
Based on 21 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Most people find it hard to change shifts
Most people find it hard to change shifts
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What Swissport employees say
25% of people report that it’s easy to change shifts if they need to
Based on 12 employee responses
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
This employer mostly uses part time and full time contracts
This employer mostly uses part time and full time contracts
CloseWhat Swissport employees say
- 53% report having part time contracts (16-35 hours)
- 47% report having full time contracts (more than 35 hours)
Based on 15 employee responses
People work the same number of hours they’re contracted for
People work the same number of hours they’re contracted for
CloseWhat Swissport employees say
14% of people report working 8 hours or more than they’re contracted for each week
Based on 14 employee responses
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
People don’t worry about getting enough hours
People don’t worry about getting enough hours
CloseWhat Swissport employees say
17% of people report they worry about getting enough hours
Based on 18 employee responses
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Most people get 4 weeks notice of when they’re working
Most people get 4 weeks notice of when they’re working
CloseWhat Swissport employees say
- 10% report getting one week notice or less
- 14% report getting two weeks notice
- 19% report getting three weeks notice
- 57% report getting four weeks notice or more
Based on 21 employee responses
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Most managers don’t change people’s shifts at short notice
Most managers don’t change people’s shifts at short notice
CloseWhat Swissport employees say
40% of people say their manager changes their shifts at the last minute
Based on 20 employee responses
People don't get enough choice over which shifts they work
People don't get enough choice over which shifts they work
CloseWhat Swissport employees say
19% report that their manager gives them enough choice over which shifts they work
Based on 21 employee responses
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Most people find it hard to change shifts
Most people find it hard to change shifts
CloseWhat Swissport employees say
25% of people report that it’s easy to change shifts if they need to
Based on 12 employee responses
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Swissport benefits
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Most people get proper breaks
Most people get proper breaks
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What Swissport employees say
67% of people report that they get to take proper breaks
Based on 12 employee responses
Good
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Most people find it easy to take sick leave
Most people find it easy to take sick leave
Close
What Swissport employees say
67% of people report that it’s easy to take time off if they are sick
Based on 12 employee responses
Good
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Most people find it easy to book holidays
Most people find it easy to book holidays
Close
What Swissport employees say
57% of people report it’s easy to book holidays
Based on 21 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Most people get proper breaks
Most people get proper breaks
CloseWhat Swissport employees say
67% of people report that they get to take proper breaks
Based on 12 employee responses
Most people find it easy to take sick leave
Most people find it easy to take sick leave
CloseWhat Swissport employees say
67% of people report that it’s easy to take time off if they are sick
Based on 12 employee responses
Most people find it easy to book holidays
Most people find it easy to book holidays
CloseWhat Swissport employees say
57% of people report it’s easy to book holidays
Based on 21 employee responses
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Swissport teams and managers
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Most people feel stressed here
Most people feel stressed here
Close
What Swissport employees say
74% of people say they often feel stressed at work
Based on 19 employee responses
Not great
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Only some people recommend working with their team
Only some people recommend working with their team
Close
What Swissport employees say
27% of people report that they would recommend working with their immediate team to a friend
Based on 15 employee responses
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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Most people don’t feel treated with respect by their managers
Most people don’t feel treated with respect by their managers
Close
What Swissport employees say
25% of people say they’re treated with respect by their managers
Based on 16 employee responses
Not great
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People say this is a bad place to work if you care for a child or other relative
People say this is a bad place to work if you care for a child or other relative
Close
What Swissport employees say
20% of people who care for a child or other relative report this is a good place to work
Based on 5 employee responses
We need more employee responses to be sure of this finding.
Bad
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Most people get enough training when they start
Most people get enough training when they start
Close
What Swissport employees say
65% of people report they got enough training when they started working here
Based on 20 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Most people think their workplace is safe
Most people think their workplace is safe
Close
What Swissport employees say
67% of people report that their workplace is safe
Based on 12 employee responses
Good
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Only some people are given support to progress here
Only some people are given support to progress here
Close
What Swissport employees say
In the last year, 32% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 19 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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People don’t feel well informed about how the company is doing
People don’t feel well informed about how the company is doing
Close
What Swissport employees say
16% of people feel that they are kept well informed about how the company is doing as a whole
Based on 19 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
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People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
Close
What Swissport employees say
0% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 19 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Most people feel stressed here
Most people feel stressed here
CloseWhat Swissport employees say
74% of people say they often feel stressed at work
Based on 19 employee responses
Only some people recommend working with their team
Only some people recommend working with their team
CloseWhat Swissport employees say
27% of people report that they would recommend working with their immediate team to a friend
Based on 15 employee responses
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Most people don’t feel treated with respect by their managers
Most people don’t feel treated with respect by their managers
CloseWhat Swissport employees say
25% of people say they’re treated with respect by their managers
Based on 16 employee responses
People say this is a bad place to work if you care for a child or other relative
People say this is a bad place to work if you care for a child or other relative
CloseWhat Swissport employees say
20% of people who care for a child or other relative report this is a good place to work
Based on 5 employee responses
We need more employee responses to be sure of this finding.
Most people get enough training when they start
Most people get enough training when they start
CloseWhat Swissport employees say
65% of people report they got enough training when they started working here
Based on 20 employee responses
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Most people think their workplace is safe
Most people think their workplace is safe
CloseWhat Swissport employees say
67% of people report that their workplace is safe
Based on 12 employee responses
Only some people are given support to progress here
Only some people are given support to progress here
CloseWhat Swissport employees say
In the last year, 32% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 19 employee responses
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
People don’t feel well informed about how the company is doing
People don’t feel well informed about how the company is doing
CloseWhat Swissport employees say
16% of people feel that they are kept well informed about how the company is doing as a whole
Based on 19 employee responses
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
People think head office doesn’t understand what’s happening where they work
People think head office doesn’t understand what’s happening where they work
CloseWhat Swissport employees say
0% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 19 employee responses
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Swissport ranks 34th to work for in logistics companies
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Swissport
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