Superdrug
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DismissSuperdrug is a retailer. They sell health and beauty products.
superdrug.comSuperdrug job reviews
Showing 137 reviews
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Best thing
The Team
Worst thing
Work life balance
Superdrug Assistant manager, March 2024
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Best thing
The best thing about my job is the lost people ( employees ) who are continuously grinding to get out of this job trap.
Worst thing
Toxic Management, environment, toxic mindset encouragement, cold inside, hazards, pests, dust, punishment if you’re trying to change something into the better, favoritism, management work as a whole toxic mafia and protect themselves regardless of the situation even if you show they are wrong. You got to call every single day if you are sick, no proper training, health and safety is an illusion due they push you to go beyond regulation to achieve inhuman targets , and if you cannot do it ( they won’t get their shitty KPI bonus ) you will get bombarded with files agains you such as disciplinary meetings and threats to be fired.
Superdrug Forklift driver, December 2023
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Best thing
my colleges
Worst thing
pay , customers , stress
Superdrug Employee, December 2023
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Best thing
I work with nice people and we get a discount and it’s local
Worst thing
No overtime, we have to do training outside of work hours and unpaid
Superdrug Sales assistant, November 2023
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Best thing
30% discount on Superdrug own products and 10% discount for other brands
Great team
Great mangersWorst thing
The customers like any other retail job
Superdrug Sales advisor, October 2023
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Best thing
People I work with
Worst thing
No respect from management
Superdrug Sales advisor, September 2023
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Best thing
How amazing the team is! They’re all such lovely and wonderful individuals and you make long time friendships and great memories!
Worst thing
I’d have to say just the customers like any other place lol
Superdrug Sales advisor, September 2023
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Best thing
The other people
Worst thing
The standing
Superdrug Sales advisor, July 2023
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Best thing
At till connecting to more people
Worst thing
Some rude customers
Superdrug Sales advisor, July 2023
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Best thing
Never too busy but also the downside of the job
Worst thing
Managers somewhat irritating. Very boring
Superdrug Sales advisor, June 2023
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Worst thing
Senior Management:
- they prioritise themselves over everyone else
- make it known that we’re easily replaceable
- disrespect team leaders and they throw the work load on everyone elseSuperdrug Team leader, June 2023
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Best thing
stuff discount
Worst thing
long hours
managers are rude
you don’t get payed when your sickSuperdrug Sales advisor, June 2023
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Best thing
Most employees are really good friends of mine
Worst thing
My manager
Superdrug Sales advisor, May 2023
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Best thing
The discount
Worst thing
Customers. Sometimes Rita’s are done before the week is due.
Superdrug Sales advisor, May 2023
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Best thing
The team I get to work with makes the job more fun and enjoyable
Worst thing
The management did not allow the staff to enjoy the job and made the environment very hostile.
Superdrug Employee, April 2023
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Best thing
Discount
Worst thing
Shoplifters and rude manager
Superdrug Team leader, April 2023
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Best thing
Working with stock
Worst thing
Dealing with difficult customers
Superdrug Sales assistant, April 2023
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Best thing
the benefits
Worst thing
difficulty being able to book long holidays
difficulty being off sick over 3 occasions in the yearSuperdrug Team leader, March 2023
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Best thing
There is Good atmosphere with good administration and people too. Yes wages also Good with facilities.
Worst thing
There is No sponsorship
Superdrug Warehouse operative, March 2023
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Best thing
Communication with staff and customers
Worst thing
Don’t care about your mental health
Superdrug Sales advisor, March 2023
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Best thing
Close with team
Worst thing
Too much stress about KPI
Expect so much from us and don’t get any praise when we do wellSuperdrug Team leader, February 2023
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Best thing
Can’t say they is a “best” thing about working for this company
Worst thing
Where to start
- Over worked and under paid
- No respect shown to you by management team
- team leaders gain a massive ego boost from this role and walk all over people below them expecting them to do their job for them whist they disappear for hours and moan when they are needed on the shop floor
- made to feel bad if you cannot stay or work extra shifts
- management get annoyed when they have to do their job and stay later then they planned to ( when leaving earlier then scheduled time, which happened a lot)
- gives a lot of stress to the workers as expected to keep up with unrealistic goals and targets
- most toxic place I have ever worked for in my life
- expect all of you time, must be fully flexible through out the week not allowed any specific days off unless you have a child even then they bully you into doing days you cannot work
- had a large number of people join and leave in a short space and they couldn’t figure out why ( back to the management being toxic and the work they make you do being to much and stressful)
- made to feel bad about getting a manager to do a void or price change when it’s quite literally their job
- abuse from customers
- district managers hurl abuse at all workers
- made to feel like your life should be absolutely devoted to working for them not allowed a life outside of this job
- your paid so little for the amount of mental damage this job will give you it’s not worth it!Superdrug Sales assistant, January 2023
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Best thing
If you enjoy working with the public it’s a popular shop with a lot of traffic you can help people find products and with a good knowledge often proves very helpful but I would say the shop for is about as enjoyable as it gets
Worst thing
Very toxic workplace, headspace person time and just general well being is completely ignored I understand there is a job to do but you are not see as a person by the company you are seen as someone who should go above and beyond so your district manager and store manager do not get in trouble a lot of their responsibilities are passed over to you.
Superdrug Sales assistant, January 2023
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Best thing
Easy
Worst thing
Managers have no clue what theyre doing
Superdrug FLT driver, January 2023
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Best thing
The people on the whole are superb hard working individuals, whose efforts are never enough.
Worst thing
Excessive hours .
Unrealistic targets.
No flexibility.
Challenges never faced into.Superdrug Manager, December 2022
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Best thing
Fats paced
Worst thing
Times starting and not good breaks
Superdrug Store assistant, December 2022
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Best thing
Benefits/discount
Worst thing
The people and the training
Superdrug Sales advisor, November 2022
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Best thing
Other workers
Worst thing
Performace this performance that
Superdrug Warehouse operative, November 2022
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Best thing
Some of the people you work with
Worst thing
Being abused by customers and being bullied by management
Superdrug Shop assistant, October 2022
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Best thing
Strolling up organising shelf's
Worst thing
Till working
Superdrug Sales assistant, October 2022
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Best thing
the people
Worst thing
holiday and stress
Superdrug Sales advisor, September 2022
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Best thing
The best thing about working in superdrug is the discounts and some customers
Worst thing
The worst thing about working in superdrug is that the manager tries to walk over you and doesn't let you have a life outside of work. They seem to think that you live for superdrug and every waking moment should be revolved around working at superdrug. Nothing is their fault, it's always your fault and you get disciplined for it even though it's not your fault. No one had a back bone.
Superdrug Sales assistant, September 2022
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Best thing
Busy work environment, helps stay motivated and active
Worst thing
- toxic staff environment
- minimal/ poor training
- exclusion from other staff due to ‘cliquey’ groups
- long shifts
-long bag/shoe checks
- poor management, hardly ever there
- team leaders have inflated egos from the power trip
-staff have bad attitude
- poorly looked after stock
- always pressured into working longer shifts
- forced to work at other locations with minimal notice
- never paid the right amount of hours
-unorganised and messy
- rotas are inconsiderate towards students and people with responsibilitiesSuperdrug Sales advisor, September 2022
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Best thing
Good people to work with
Worst thing
Arbitrary responsibility for points cards and starbuys
Superdrug Team leader, September 2022
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Best thing
Socialising with customers, filling makeup, discounts on products , nice colleagues
Worst thing
Rude customers, bad pay, hard to book holiday
Superdrug Sales advisor, August 2022
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Best thing
Environment and support
Worst thing
Ask for more and more all the time for no extra money
Superdrug Store manager, August 2022
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Best thing
Other staff
..I’m struggling for much more than that
Worst thing
Pressure to sell Star Buys or be disciplined or berated on headset in front of colleagues.
Bad management.
Team leaders and sales assistants that have been there for years expected to do manager tasks.
Managers never work backshift.
Managers “closing” the holiday book to requests if they are in a mood - even though you are entitled to your holidays.
Superdrug Sales assistant, August 2022
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Best thing
Some people I work with
Some staff discountsWorst thing
Some of the people I work with
Head office having no idea. No staff to run the shop. Gotta do 3 peoples jobs at the same timeSuperdrug Team leader, August 2022
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Best thing
The discount
Worst thing
overworked, underpaid and treated with no respect
Superdrug Sales advisor, August 2022
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Best thing
talking to people has given me confidence
Worst thing
really have to bite my tongue with one colleague
Superdrug Sales advisor, August 2022
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Best thing
Friendly colleagues and decent pay
Worst thing
Facilities aren’t great e.g. there’s no air conditioning and the fridge doesn’t work. no ventilation at all.
Superdrug Sales assistant, August 2022
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Best thing
The discount
Worst thing
My colleagues and the customers
Superdrug Employee, August 2022
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Best thing
Sometimes the discounts or when there's extra discount
Worst thing
You need ro boom holiday 6 weeks in advance and only 3 sick days allowed. Not really accepting of my disability, constant hour changes to the bare minimum. Wiped Makeup Revolution off staff discount.
Superdrug Sales advisor, July 2022
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Best thing
Nothing other than the colleagues
Worst thing
Pressure of strike rate, getting Rotas 3 days before the shift, ungrateful manager, always left on till
Superdrug Team leader, July 2022
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Best thing
Pay is decent
Worst thing
Performance based, constantly pressured to hit performance when the technology slows you down and the expected performance rate is barely hit by most
Superdrug Warehouse operative, June 2022
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Best thing
Nothing rlly apart from Co workers
Worst thing
Having to sell starbuys
Superdrug Sales advisor, June 2022
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Best thing
my team
Worst thing
the head office
Superdrug Employee, June 2022
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Best thing
Working with my favorite managers as they let me have whatever drink I wish behind tills.
Worst thing
Being stuck on the shop floor by myself with my least favorite manager thay refuses to let me purchase a beverage for hours.
Superdrug Sales advisor, June 2022
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Best thing
Friendships
CustomersWorst thing
Manager has their favourites is spiteful to certain individuals and is petty quite mentally abusive to be honest
Region managers coming in pushing us to sell sims and approach every single customer putting stress on us to be harassing
Only having a 15 minute break on a 6 hour
Higher management and those on training courses don’t care about us “middle lot” inappropriate behaviour towards us which I think is disgusting and disrespectful
Superdrug Employee, June 2022
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Best thing
Good staff (excluding management)
Accommodating when on placementWorst thing
Poor management
Rota and hours change constantly
No respect at timesSuperdrug Sales advisor, May 2022