Superdrug

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Superdrug is a retailer. They sell health and beauty products.

superdrug.com

Superdrug job reviews

Showing 137 reviews

  • Best thing

    The Team

    Worst thing

    Work life balance

    8.6

    Superdrug Assistant manager, March 2024

  • Best thing

    The best thing about my job is the lost people ( employees ) who are continuously grinding to get out of this job trap.

    Worst thing

    Toxic Management, environment, toxic mindset encouragement, cold inside, hazards, pests, dust, punishment if you’re trying to change something into the better, favoritism, management work as a whole toxic mafia and protect themselves regardless of the situation even if you show they are wrong. You got to call every single day if you are sick, no proper training, health and safety is an illusion due they push you to go beyond regulation to achieve inhuman targets , and if you cannot do it ( they won’t get their shitty KPI bonus ) you will get bombarded with files agains you such as disciplinary meetings and threats to be fired.

    1.8

    Superdrug Forklift driver, December 2023

  • Best thing

    my colleges

    Worst thing

    pay , customers , stress

    8.0

    Superdrug Employee, December 2023

  • Best thing

    I work with nice people and we get a discount and it’s local

    Worst thing

    No overtime, we have to do training outside of work hours and unpaid

    7.0

    Superdrug Sales assistant, November 2023

  • Best thing

    30% discount on Superdrug own products and 10% discount for other brands
    Great team
    Great mangers

    Worst thing

    The customers like any other retail job

    8.9

    Superdrug Sales advisor, October 2023

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  • Best thing

    People I work with

    Worst thing

    No respect from management

    2.3

    Superdrug Sales advisor, September 2023

  • Best thing

    How amazing the team is! They’re all such lovely and wonderful individuals and you make long time friendships and great memories!

    Worst thing

    I’d have to say just the customers like any other place lol

    8.2

    Superdrug Sales advisor, September 2023

  • Best thing

    The other people

    Worst thing

    The standing

    7.1

    Superdrug Sales advisor, July 2023

  • Best thing

    At till connecting to more people

    Worst thing

    Some rude customers

    9.2

    Superdrug Sales advisor, July 2023

  • Best thing

    Never too busy but also the downside of the job

    Worst thing

    Managers somewhat irritating. Very boring

    3.7

    Superdrug Sales advisor, June 2023

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  • Worst thing

    Senior Management:
    - they prioritise themselves over everyone else
    - make it known that we’re easily replaceable
    - disrespect team leaders and they throw the work load on everyone else

    4.6

    Superdrug Team leader, June 2023

  • Best thing

    stuff discount

    Worst thing

    long hours
    managers are rude
    you don’t get payed when your sick

    2.0

    Superdrug Sales advisor, June 2023

  • Best thing

    Most employees are really good friends of mine

    Worst thing

    My manager

    1.2

    Superdrug Sales advisor, May 2023

  • Best thing

    The discount

    Worst thing

    Customers. Sometimes Rita’s are done before the week is due.

    3.5

    Superdrug Sales advisor, May 2023

  • Best thing

    The team I get to work with makes the job more fun and enjoyable

    Worst thing

    The management did not allow the staff to enjoy the job and made the environment very hostile.

    1.8

    Superdrug Employee, April 2023

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  • Best thing

    Discount

    Worst thing

    Shoplifters and rude manager

    7.3

    Superdrug Team leader, April 2023

  • Best thing

    Working with stock

    Worst thing

    Dealing with difficult customers

    7.5

    Superdrug Sales assistant, April 2023

  • Best thing

    the benefits

    Worst thing

    difficulty being able to book long holidays
    difficulty being off sick over 3 occasions in the year

    3.7

    Superdrug Team leader, March 2023

  • Best thing

    There is Good atmosphere with good administration and people too. Yes wages also Good with facilities.

    Worst thing

    There is No sponsorship

    10

    Superdrug Warehouse operative, March 2023

  • Best thing

    Communication with staff and customers

    Worst thing

    Don’t care about your mental health

    3.9

    Superdrug Sales advisor, March 2023

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  • Best thing

    Close with team

    Worst thing

    Too much stress about KPI
    Expect so much from us and don’t get any praise when we do well

    6.1

    Superdrug Team leader, February 2023

  • Best thing

    Can’t say they is a “best” thing about working for this company

    Worst thing

    Where to start
    - Over worked and under paid
    - No respect shown to you by management team
    - team leaders gain a massive ego boost from this role and walk all over people below them expecting them to do their job for them whist they disappear for hours and moan when they are needed on the shop floor
    - made to feel bad if you cannot stay or work extra shifts
    - management get annoyed when they have to do their job and stay later then they planned to ( when leaving earlier then scheduled time, which happened a lot)
    - gives a lot of stress to the workers as expected to keep up with unrealistic goals and targets
    - most toxic place I have ever worked for in my life
    - expect all of you time, must be fully flexible through out the week not allowed any specific days off unless you have a child even then they bully you into doing days you cannot work
    - had a large number of people join and leave in a short space and they couldn’t figure out why ( back to the management being toxic and the work they make you do being to much and stressful)
    - made to feel bad about getting a manager to do a void or price change when it’s quite literally their job
    - abuse from customers
    - district managers hurl abuse at all workers
    - made to feel like your life should be absolutely devoted to working for them not allowed a life outside of this job
    - your paid so little for the amount of mental damage this job will give you it’s not worth it!

    1.0

    Superdrug Sales assistant, January 2023

  • Best thing

    If you enjoy working with the public it’s a popular shop with a lot of traffic you can help people find products and with a good knowledge often proves very helpful but I would say the shop for is about as enjoyable as it gets

    Worst thing

    Very toxic workplace, headspace person time and just general well being is completely ignored I understand there is a job to do but you are not see as a person by the company you are seen as someone who should go above and beyond so your district manager and store manager do not get in trouble a lot of their responsibilities are passed over to you.

    1.3

    Superdrug Sales assistant, January 2023

  • Best thing

    Easy

    Worst thing

    Managers have no clue what theyre doing

    9.4

    Superdrug FLT driver, January 2023

  • Best thing

    The people on the whole are superb hard working individuals, whose efforts are never enough.

    Worst thing

    Excessive hours .
    Unrealistic targets.
    No flexibility.
    Challenges never faced into.

    4.3

    Superdrug Manager, December 2022

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  • Best thing

    Fats paced

    Worst thing

    Times starting and not good breaks

    1.4

    Superdrug Store assistant, December 2022

  • Best thing

    Benefits/discount

    Worst thing

    The people and the training

    1.9

    Superdrug Sales advisor, November 2022

  • Best thing

    Other workers

    Worst thing

    Performace this performance that

    7.6

    Superdrug Warehouse operative, November 2022

  • Best thing

    Some of the people you work with

    Worst thing

    Being abused by customers and being bullied by management

    1.5

    Superdrug Shop assistant, October 2022

  • Best thing

    Strolling up organising shelf's

    Worst thing

    Till working

    4.7

    Superdrug Sales assistant, October 2022

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  • Best thing

    the people

    Worst thing

    holiday and stress

    1.3

    Superdrug Sales advisor, September 2022

  • Best thing

    The best thing about working in superdrug is the discounts and some customers

    Worst thing

    The worst thing about working in superdrug is that the manager tries to walk over you and doesn't let you have a life outside of work. They seem to think that you live for superdrug and every waking moment should be revolved around working at superdrug. Nothing is their fault, it's always your fault and you get disciplined for it even though it's not your fault. No one had a back bone.

    1.7

    Superdrug Sales assistant, September 2022

  • Best thing

    Busy work environment, helps stay motivated and active

    Worst thing

    - toxic staff environment
    - minimal/ poor training
    - exclusion from other staff due to ‘cliquey’ groups
    - long shifts
    -long bag/shoe checks
    - poor management, hardly ever there
    - team leaders have inflated egos from the power trip
    -staff have bad attitude
    - poorly looked after stock
    - always pressured into working longer shifts
    - forced to work at other locations with minimal notice
    - never paid the right amount of hours
    -unorganised and messy
    - rotas are inconsiderate towards students and people with responsibilities

    1.2

    Superdrug Sales advisor, September 2022

  • Best thing

    Good people to work with

    Worst thing

    Arbitrary responsibility for points cards and starbuys

    4.1

    Superdrug Team leader, September 2022

  • Best thing

    Socialising with customers, filling makeup, discounts on products , nice colleagues

    Worst thing

    Rude customers, bad pay, hard to book holiday

    2.8

    Superdrug Sales advisor, August 2022

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  • Best thing

    Environment and support

    Worst thing

    Ask for more and more all the time for no extra money

    9.4

    Superdrug Store manager, August 2022

  • Best thing

    Other staff

    ..I’m struggling for much more than that

    Worst thing

    Pressure to sell Star Buys or be disciplined or berated on headset in front of colleagues.

    Bad management.

    Team leaders and sales assistants that have been there for years expected to do manager tasks.

    Managers never work backshift.

    Managers “closing” the holiday book to requests if they are in a mood - even though you are entitled to your holidays.

    2.8

    Superdrug Sales assistant, August 2022

  • Best thing

    Some people I work with
    Some staff discounts

    Worst thing

    Some of the people I work with
    Head office having no idea. No staff to run the shop. Gotta do 3 peoples jobs at the same time

    1.7

    Superdrug Team leader, August 2022

  • Best thing

    The discount

    Worst thing

    overworked, underpaid and treated with no respect

    2.8

    Superdrug Sales advisor, August 2022

  • Best thing

    talking to people has given me confidence

    Worst thing

    really have to bite my tongue with one colleague

    2.1

    Superdrug Sales advisor, August 2022

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  • Best thing

    Friendly colleagues and decent pay

    Worst thing

    Facilities aren’t great e.g. there’s no air conditioning and the fridge doesn’t work. no ventilation at all.

    3.7

    Superdrug Sales assistant, August 2022

  • Best thing

    The discount

    Worst thing

    My colleagues and the customers

    1.6

    Superdrug Employee, August 2022

  • Best thing

    Sometimes the discounts or when there's extra discount

    Worst thing

    You need ro boom holiday 6 weeks in advance and only 3 sick days allowed. Not really accepting of my disability, constant hour changes to the bare minimum. Wiped Makeup Revolution off staff discount.

    3.2

    Superdrug Sales advisor, July 2022

  • Best thing

    Nothing other than the colleagues

    Worst thing

    Pressure of strike rate, getting Rotas 3 days before the shift, ungrateful manager, always left on till

    1.6

    Superdrug Team leader, July 2022

  • Best thing

    Pay is decent

    Worst thing

    Performance based, constantly pressured to hit performance when the technology slows you down and the expected performance rate is barely hit by most

    6.0

    Superdrug Warehouse operative, June 2022

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  • Best thing

    Nothing rlly apart from Co workers

    Worst thing

    Having to sell starbuys

    2.0

    Superdrug Sales advisor, June 2022

  • Best thing

    my team

    Worst thing

    the head office

    9.4

    Superdrug Employee, June 2022

  • Best thing

    Working with my favorite managers as they let me have whatever drink I wish behind tills.

    Worst thing

    Being stuck on the shop floor by myself with my least favorite manager thay refuses to let me purchase a beverage for hours.

    1.2

    Superdrug Sales advisor, June 2022

  • Best thing

    Friendships
    Customers

    Worst thing

    Manager has their favourites is spiteful to certain individuals and is petty quite mentally abusive to be honest

    Region managers coming in pushing us to sell sims and approach every single customer putting stress on us to be harassing

    Only having a 15 minute break on a 6 hour

    Higher management and those on training courses don’t care about us “middle lot” inappropriate behaviour towards us which I think is disgusting and disrespectful

    2.3

    Superdrug Employee, June 2022

  • Best thing

    Good staff (excluding management)
    Accommodating when on placement

    Worst thing

    Poor management
    Rota and hours change constantly
    No respect at times

    1.7

    Superdrug Sales advisor, May 2022