5.3

Superdrug

Team leader at Superdrug

People in this role may also be known as retail and sales supervisors.

34 workers in this role at Superdrug have taken the survey.

How much does Superdrug pay team leaders?

Team leader at Superdrug
£8.70–9.45
Typical range
£8.71–11.70

Team leader employees at Superdrug are typically paid £8.70–9.45 an hour, based on data from 34 employees.

Compare pay rates at Superdrug

What is management like for team leader employees at Superdrug?

189 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do team leaders think Superdrug head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 31 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do team leaders at Superdrug feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    80% of people say they’re treated with respect by their managers

    Based on information from 30 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    The staff and management

    Worst thing

    Constantly standing

    7.0

    Employee, September 2021

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What are the hours like for team leader employees at Superdrug?

189 people shared what they think about this job…

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Bad
  • Shifts get changed at short notice

    Do Superdrug managers change team leaders shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    81% of people say their manager changes their shifts at the last minute

    Based on information from 32 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Not great
  • Contracts don’t match the hours people work

    Do team leaders work the same number they are contracted for at Superdrug?

    Only some people work the same number of hours they’re contracted for

    How we know this

    74% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 34 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to take sick leave

    How easy is it for team leaders to take sick leave at Superdrug?

    Most people find it hard to take sick leave

    How we know this

    53% of people report that it’s hard to take time off if they are sick

    Based on information from 19 job reviews

  • People don’t get proper breaks

    Do team leaders at Superdrug get proper breaks?

    Most people don’t get proper breaks

    How we know this

    65% of people report that they don’t get to take proper breaks

    Based on information from 20 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How much notice do team leaders get of their shift pattern at Superdrug?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 15% report getting one week notice or less
    • 21% report getting two weeks notice
    • 26% report getting three weeks notice
    • 38% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 34 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to book holiday

    How easy is it for team leaders to book a holiday at Superdrug?

    Most people find it easy to book holidays

    How we know this

    70% of people report it’s easy to book holidays

    Based on information from 33 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    Do team leaders at Superdrug get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    65% report that their manager gives them enough choice over which shifts they work

    Based on information from 34 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No unpaid extra work

    Do team leaders at Superdrug do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    52% of people report that they don’t do extra unpaid work

    Based on information from 21 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do team leaders at Superdrug worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    65% of people report they don’t worry about getting enough hours

    Based on information from 34 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    The team.

    Worst thing

    Customers, lack of communication, lots of hours due to short staffing across the company.

    5.0

    Employee, October 2021

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What is career progression like for team leaders at Superdrug?

189 people shared what they think about this job…

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Good
  • Enough training

    Do team leaders get enough training when they start at Superdrug?

    Most people get enough training when they start

    How we know this

    69% of people report they got enough training when they started working here

    Based on information from 32 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Excellent
  • Opportunities to progress

    Are team leaders given support to progress at Superdrug?

    People are given support to progress here

    How we know this

    In the last year, 79% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 33 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from team leaders at Superdrug

12 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Decent discount pension scheme holiday bonus

    5.5

    Employee, October 2021

  • Best thing

    The team.

    Worst thing

    Customers, lack of communication, lots of hours due to short staffing across the company.

    5.0

    Employee, October 2021

  • Best thing

    Benefits, every store has lovely employees

    Worst thing

    Customers, management can favour people,

    4.0

    Employee, September 2021

  • Best thing

    The people I work with

    Worst thing

    The constant stealing from customers and verbal abuse this is only because of the area where the shop is located

    6.5

    Employee, June 2021

  • Best thing

    The team that I get to work with in the shop.

    Worst thing

    Higher up management that don’t work in the shop and then setting unrealistic targets

    6.4

    Employee, April 2021

  • Best thing

    Team is great and friendly, staff discount

    Worst thing

    Pressure from higher up on strike rates

    6.6

    Team leader, February 2021

  • Best thing

    Flexibility

    Worst thing

    Pay and late finishes

    9.0

    Team leader, February 2021

  • Best thing

    People I work with.

    Worst thing

    Manager lives and breathes he workplace.

    4.2

    Team leader, December 2019

  • Best thing

    Working with people

    Worst thing

    No air con

    2.7

    Team leader, September 2019

  • Best thing

    Lots of training easy to progress

    Worst thing

    All management not treated equally, team leaders don’t get enough pay for doing the same job as managers

    4.0

    Team leader, September 2019

  • Best thing

    Some of the people I have met

    Worst thing

    It’s always 1 rule for someone and a different for someone else

    3.4

    Team leader, September 2019

  • Best thing

    People I work with

    Worst thing

    The stress

    6.8

    Team leader, September 2019

Latest vacancies for team leaders at Superdrug

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How Superdrug ranks

Superdrug ranks joint 54th to work for in retail or sales supervisor employers

  1. 54= Matalan
    5.3
  2. 54= Superdrug
    5.3
  3. 54= The Works
    5.3