5.3

Superdrug

Sales advisor at Superdrug

People in this role may also be known as retail and sales assistants or sales assistant.

83 workers in this role at Superdrug have taken the survey.

How much does Superdrug pay sales advisors?

Sales advisor at Superdrug
£6.50–9.02
Typical range
£7.38–10.00

Sales advisor employees at Superdrug are typically paid £6.50–9.02 an hour, based on data from 83 employees.

Compare pay rates at Superdrug

What is management like for sales advisor employees at Superdrug?

192 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do sales advisors think Superdrug head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 65 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do sales advisors at Superdrug feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    54% of people say they’re treated with respect by their managers

    Based on information from 68 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    The staff and management

    Worst thing

    Constantly standing

    7.0

    Employee, September 2021

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What are the hours like for sales advisor employees at Superdrug?

192 people shared what they think about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do sales advisors get of their shift pattern at Superdrug?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 30% report getting one week notice or less
    • 20% report getting two weeks notice
    • 26% report getting three weeks notice
    • 23% report getting four weeks notice or more
    • 1% report having a fixed rota

    Based on information from 81 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do sales advisors work the same number they are contracted for at Superdrug?

    Only some people work the same number of hours they’re contracted for

    How we know this

    51% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 75 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Hard to choose shifts

    Do sales advisors at Superdrug get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    58% report that their manager doesn’t give them enough choice over which shifts they work

    Based on information from 81 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Shifts get changed at short notice

    Do Superdrug managers change sales advisors shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    65% of people say their manager changes their shifts at the last minute

    Based on information from 74 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • Easy to book holiday

    How easy is it for sales advisors to book a holiday at Superdrug?

    Most people find it easy to book holidays

    How we know this

    61% of people report it’s easy to book holidays

    Based on information from 69 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for sales advisors to take sick leave at Superdrug?

    Most people find it easy to take sick leave

    How we know this

    51% of people report that it’s easy to take time off if they are sick

    Based on information from 49 job reviews

  • People get proper breaks

    Do sales advisors at Superdrug get proper breaks?

    Most people get proper breaks

    How we know this

    68% of people report that they get to take proper breaks

    Based on information from 50 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do sales advisors at Superdrug do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    67% of people report that they don’t do extra unpaid work

    Based on information from 52 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do sales advisors at Superdrug worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    67% of people report they don’t worry about getting enough hours

    Based on information from 81 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What is career progression like for sales advisors at Superdrug?

192 people shared what they think about this job…

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Not great
  • No career progression

    Are sales advisors given support to progress at Superdrug?

    Only some people are given support to progress here

    How we know this

    In the last year, 51% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 76 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    Do sales advisors get enough training when they start at Superdrug?

    Most people get enough training when they start

    How we know this

    65% of people report they got enough training when they started working here

    Based on information from 77 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from sales advisors at Superdrug

25 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The team I work with

    Worst thing

    The amount of work to the hrs given

    6.8

    Employee, October 2021

  • Best thing

    The staff and management

    Worst thing

    Constantly standing

    7.0

    Employee, September 2021

  • Best thing

    Working with the public

    Worst thing

    Don't get the appreciation I deserve for what I do

    5.0

    Employee, August 2021

  • Best thing

    Fellow colleagues

    Worst thing

    Trying to sell promotional items to customers is so hard cos 9 out of 10 are not interested in them

    5.8

    Employee, July 2021

  • Best thing

    Good team

    Worst thing

    Unfair work and behave

    8.0

    Employee, July 2021

  • Best thing

    Friendly colleagues, and great discount on stuff in store.

    Worst thing

    Inconsistent hours from week to week

    6.6

    Employee, July 2021

  • Best thing

    Staff discount, make good friends with other colleagues.

    Worst thing

    Management shout at staff a lot, very stressful, frequently understaffed

    3.0

    Employee, June 2021

  • Best thing

    the other sales advisors and some team leaders good for making friends

    Worst thing

    management and customers treat you like dirt

    2.9

    Employee, May 2021

  • Best thing

    The discount and that’s it

    Worst thing

    How boring it is, it’s dull and everyone takes it way too seriously

    4.0

    Sales assistant, March 2021

  • Best thing

    Meeting different people and helping them

    Worst thing

    People’s expectations
    Not valued
    Rubbish wage, holiday and sick pay

    5.5

    Employee, February 2021

  • Best thing

    Working with the customers and interaction from the public.
    How all the processes work in the store.

    3.7

    Sales advisor, January 2021

  • Best thing

    Helping the customers and the team that I work with.

    Worst thing

    The way higher up aren’t understanding and can be very rude

    7.0

    Sales advisor, January 2021

  • Best thing

    Colleagues

    Worst thing

    Being scrutinised to achieve unrealistic sales targets

    6.5

    Sales assistant, July 2020

  • Best thing

    Some of the people I work with

    Worst thing

    Rots changed with out you knowing the unrealistic tasks the boring mernotanus day to day in store

    2.1

    Sales assistant, June 2020

  • Best thing

    Team mates

    Worst thing

    Sometimes too many people are working at the same to

    5.8

    Sales assistant, November 2019

  • Best thing

    Helping customers, some of the team members

    Worst thing

    Some of the team members, lack of flexibility, lack of rota’s (working on a weekly rota rather than the legal 4)

    5.2

    Sales assistant, September 2019

  • Best thing

    the staff discount

    Worst thing

    organisation and lack of care

    1.7

    Sales assistant, September 2019

  • Best thing

    I work mornings and work with lovely people

    Worst thing

    The bitchyness is horrible when certain people come in

    5.2

    Sales advisor, September 2019

  • Best thing

    Colleagues

    Worst thing

    Last minute changing rotas and shifts

    5.8

    Customer advisor, September 2019

  • Best thing

    The staff I work with

    Worst thing

    Being given unrealistic targets

    6.3

    Sales advisor, September 2019

  • Best thing

    The staff discount

    Worst thing

    The expectations

    2.3

    Sales assistant, September 2019

  • Best thing

    Love helping customers with make up

    3.3

    Shop assistant, September 2019

  • Best thing

    Friendships, Makeup

    Worst thing

    Rude customers and last minute shift changes

    5.5

    Sales advisor, September 2019

  • Best thing

    Tasks are relatively easy

    Worst thing

    Managers often stick you on tills for ever and don’t treat you with respect

    2.8

    Sales advisor, September 2019

  • Best thing

    Till work

    Worst thing

    My manager giving rubbish jobs

    2.4

    Sales assistant, September 2019

How Superdrug ranks

Superdrug ranks joint 129th to work for in retail or sales assistant employers

  1. 129= Dunelm
    5.3
  2. 129= Superdrug
    5.3