Starcare

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Starcare is a homecare provider.

starcare.org.uk
1.9

Based on responses from 10 employees at Starcare.

About jobs at Starcare

Pay

    Bad
  • Most people don’t get sick pay

    Do Starcare pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Bad
  • Most people do unpaid extra work

    Do workers at Starcare do extra work that they don't get paid for?

    Yes. Lots of people do unpaid extra work.

    How we know this

    70% of people report that they do extra work that they don’t get paid for.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Bad
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Starcare?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 80% of people with changing schedules report getting one week notice or less.
    • 10% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 10% of people with changing schedules report getting four weeks notice or more.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Starcare worry about hours?

    Some people worry about getting enough hours.

    How we know this

    50% of people report they worry about getting enough hours.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Bad
  • Shifts get changed at short notice

    Do Starcare managers change shifts at short notice?

    Most managers change people’s shifts at short notice.

    How we know this

    90% of people say their manager changes their shifts at the last minute.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Workplace

    Bad
  • Most people don’t get proper breaks

    Do people at Starcare get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    90% of people report that they don’t get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people don’t recommend their team

    Do people at Starcare recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    70% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think Starcare head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Bad
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Starcare is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    90% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between September 2020 and December 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Starcare job reviews

  • Best thing

    Clients and staff

    Worst thing

    Rushing about and no holidays

    1.3

    Starcare Support worker, February 2021

  • Best thing

    Going out doing the care

    Worst thing

    Impossible rotas

    1.8

    Starcare Support Worker, October 2020

Jobs by location

  1. 5 job openings

  2. 1 job opening

Handy to know

What contracts are people on?

30% report having zero hours contracts.
60% report having part time contracts. (16-35 hours)
10% report having full time contracts. (more than 35 hours)

Based on 10 Starcare employees

How are people paid?

By the hour 100% of people report they get paid by the hour.

Based on 10 Starcare employees

How much notice do people get of their shifts?

1 week or less 80% of people with changing schedules report getting one week notice or less.

Based on 10 Starcare employees