5.5

Starbucks

Supervisor at Starbucks

People in this role may also be known as retail and sales supervisors.

14 workers in this role at Starbucks have taken the survey.

How much does Starbucks pay supervisors?

Supervisor at Starbucks
£8.93–10.90
Typical range
£8.71–11.71

Supervisor employees at Starbucks are typically paid £8.93–10.90 an hour, based on data from 14 employees.

Compare pay rates at Starbucks

What is management like for supervisor employees at Starbucks?

153 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do supervisors think Starbucks head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    93% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 14 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Not great
  • Managers aren’t respectful

    Do supervisors at Starbucks feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    67% of people say they’re not treated with respect by their managers

    Based on information from 12 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Co-workers

    Worst thing

    Patronising management and supervisors

    4.3

    Employee, November 2021

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What are the hours like for supervisor employees at Starbucks?

153 people shared what they think about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do supervisors get of their shift pattern at Starbucks?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 86% report getting one week notice or less
    • 14% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 14 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Shifts get changed at short notice

    Do Starbucks managers change supervisors shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    57% of people say their manager changes their shifts at the last minute

    Based on information from 14 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • Easy to book holiday

    How easy is it for supervisors to book a holiday at Starbucks?

    Most people find it easy to book holidays

    How we know this

    57% of people report it’s easy to book holidays

    Based on information from 14 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for supervisors to take sick leave at Starbucks?

    Most people find it easy to take sick leave

    How we know this

    64% of people report that it’s easy to take time off if they are sick

    Based on information from 11 job reviews

  • No unpaid extra work

    Do supervisors at Starbucks do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    58% of people report that they don’t do extra unpaid work

    Based on information from 12 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do supervisors at Starbucks worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    64% of people report they don’t worry about getting enough hours

    Based on information from 14 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Good choice of shifts

    Do supervisors at Starbucks get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    86% report that their manager gives them enough choice over which shifts they work

    Based on information from 14 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People get proper breaks

    Do supervisors at Starbucks get proper breaks?

    People get proper breaks

    How we know this

    90% of people report that they get to take proper breaks

    Based on information from 10 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Here’s a recent review that mentions hours:

  • Best thing

    Friendliness of coworkers and manager
    Really flexible working hours

    Worst thing

    Pay

    7.0

    Barista, January 2020

Find out what other people are saying about working at Starbucks

What is career progression like for supervisors at Starbucks?

153 people shared what they think about this job…

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Good
  • Enough training

    Do supervisors get enough training when they start at Starbucks?

    Most people get enough training when they start

    How we know this

    50% of people report they got enough training when they started working here

    Based on information from 14 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are supervisors given support to progress at Starbucks?

    Most people are given support to progress here

    How we know this

    In the last year, 62% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 13 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from supervisors at Starbucks

3 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Free coffee and 30% discount.

    Worst thing

    Starbucks don’t care about the frontline staff, they don’t care about coffee. They don’t care about customer connection. They only care about making money from deliveries (UberEats/Just Eat/Deliveroo) and giving stores minimal labour to handle it and their idea of rewards are points on a website that no one uses because nothing works on it.

    3.8

    Employee, September 2021

  • Best thing

    Talking to customers

    Worst thing

    Getting abused by customers

    5.8

    Employee, July 2021

  • Best thing

    It’s comfortable.

    Worst thing

    The team I work with.

    4.0

    Supervisor, October 2020

Latest vacancies for supervisors at Starbucks

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How Starbucks ranks

Starbucks ranks joint 37th to work for in retail or sales supervisor employers

  1. 37= Specsavers
    5.5
  2. 37= Starbucks
    5.5