Starbucks
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DismissStarbucks is a coffee shop chain. They serve American-style coffee.
starbucks.co.ukStarbucks job reviews
Showing 194 reviews
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Best thing
The team is amazing
Worst thing
upper management not listening to us
Starbucks Supervisor, May 2023
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Best thing
The people and regular customers,
Worst thing
Hours and not enough staff when it’s busy
Starbucks Supervisor, May 2023
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Best thing
the work colleagues
Worst thing
having to apologise for how members of the public treat/talk to you. having an unapproachable manager who talks to you in an unpleasant manner for the majority of the time you work with them. being unable to take sick days without being made to feel bad for them and lastly having to travel to different stores much further away than the one you’re based at in order to get stock but are not allowed to ask for petrol money instead made to feel bad about even considering that in the first place
Starbucks Barista, May 2023
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Best thing
Working with some of the colleagues and talking to the lovely regulars and being able to do latte art
Worst thing
Being over worked, understaffed and under appreciated
Starbucks Supervisor, May 2023
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Best thing
Very fun environment to work in. The people are lovely, the free drinks and perks are great!
Worst thing
A lot of pressure applied without much recognition for hard work.
Starbucks Shift supervisor, April 2023
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Best thing
My coworkers are all amazing people
Worst thing
Only a few shifts a week
Starbucks Barista, April 2023
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Best thing
The social aspect
Worst thing
The awful management and often being overworked
Starbucks Barista, April 2023
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Best thing
Free drinks
Worst thing
The aggression from customers
Starbucks Barista, April 2023
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Best thing
My team in my store is amazing and my instore manager cares about us
Worst thing
Higher ups don’t seems to care too much
Starbucks Barista, April 2023
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Best thing
Nice job
Lovely management
Free drinks
Nice enviromentWorst thing
Stressful during rushes
Zero hour contract
Would prefer monthly rotaStarbucks Barista, April 2023
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Best thing
Free drinks and nice people
Worst thing
Low pay
Starbucks Barista, April 2023
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Best thing
Free coffee, no uniform (just have to wear an apron), guaranteed hours
Worst thing
Upper management using fear tactics to threaten staff into working to the point of exhaustion "we will close the store if XYZ profits aren't up" etc, despite being consistantly busy, selling out. Sometimes the shift supervisors were being bullied by management to secretly clock out the baristas if there was a lot of cleaning to get done, so we wouldn't be paid for the time when we HAD to stay a couple hours extra at the end to close the store. End stage capitalism vibes
Starbucks Barista, April 2023
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Best thing
Talking with people
Worst thing
Big delivery , waking up at 3 in the morning, back pain for stand all the day
Starbucks Supervisor, April 2023
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Best thing
Free drinks on shift
Good team
They put effort into constantly trying to improve the way things runWorst thing
All depends on your area managers and your franchise , head office incentivise managers to reduce labour, cut expenses and overall don’t seem to care about how the store runs/feels unless it contributes to their bonus.
The amount of questions you have to ask at the till is ridiculous
Customers often treat you with disrespect and hostility over things which are outside of your control. I often am made to feel stupid either by head office or customers every shift .Starbucks Assistant manager, March 2023
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Best thing
Leaving at the end of the shift
Worst thing
The customers and management
Starbucks Assistant manager, March 2023
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Best thing
Free drinks
Nice customers
Worst thing
Constant pressure from management
Often unfair treatment/ favouritismNot enough training
I don't get a share of tipsStarbucks Barista, March 2023
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Worst thing
Customers and incompetent upper management
Starbucks Barista, March 2023
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Best thing
The people I work with, lovely customers, constantly on the mover
Worst thing
Head office have no idea what happens in theirs stores.
Just Eat and Uber are a nightmare, systems don’t communicate properly.
Other stores might not appreciate help when given to them.Starbucks Shift supervisor, March 2023
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Best thing
You get coffee
Worst thing
Management, timing, overall Starbucks
Starbucks Barista, March 2023
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Best thing
Customer and colleaugue interaction, making beverages,
Worst thing
Difficult customers, over-busy
Starbucks Barista, February 2023
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Best thing
Free food & drinks on shift and 30% all stuff when you arent working.
Worst thing
Sickness policies, bad management, bad recruiting, high staff turn over, no progression unless friends with a manager.
Starbucks Supervisor, February 2023
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Best thing
-Free drinks on shift
-flexible during uni breaks so i can go homeWorst thing
-staff gossip a lot and are really rude
-0 supportStarbucks Supervisor, February 2023
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Best thing
Staff are all friendly and we are a close knit team.
Worst thing
The area we are placed in has a common problem with teenagers causing damage to the property and harassing staff ( however management has taken steps to make sure we are safe during the later shifts )
Starbucks Supervisor, February 2023
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Best thing
good money
Worst thing
toxic work place
Starbucks Barista, January 2023
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Best thing
Regular friendly customers.
Worst thing
Short staffed
Rude customers
Sometimes evening shifts can be annoying being away from family.
Sometimes fall outs and bitching between staff members.Starbucks Barista, January 2023
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Best thing
Not much, sometimes you make friends with the colleagues
Worst thing
Rude management, don’t care for their staff, they expect you to drop dead for this job
Starbucks Barista, January 2023
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Best thing
The team I work with, the friends I’ve made through work.
Worst thing
Short notice of shifts, stressful environment, no staff meals unless you’re a supervisor, sometimes doing the job of three people, short staffed, no training given. Very toxic environment in terms of gossiping, hard to contact management, upper management and supervisors avoid being on the floor helping their team.
Starbucks Barista, January 2023
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Best thing
The staff i work with. Easy job
Worst thing
Has no AC or heating unit.
Dont get food for lunch when other companies do.Starbucks Supervisor, December 2022
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Best thing
The people, my team and how they are as a person
Worst thing
Very, very stressful. Very, very busy and is not enough for necessities or my rent.
Starbucks Barista, December 2022
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Best thing
Pay above average for the same role in other competitors. Very good benefits
Worst thing
Can get really busy and stressful
Starbucks Supervisor, December 2022
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Best thing
Learning to be more confident and gaining transferable skills
Worst thing
Lack of holiday
Lack of staff
A free meal on a long shift would be nice, 7am till 5 or 6pm.Starbucks Barista, December 2022
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Best thing
The people i work with
Worst thing
When it gets busy it puts you under pressure
Starbucks Barista, November 2022
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Best thing
The team other than management
Worst thing
Management
Starbucks Employee, November 2022
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Best thing
Making products can be fun on occasion
Worst thing
Monotonous and on feet for long periods of time
Rude and demanding customers, the same can be said for a few members of management
Extremely high turnover
Constantly chancing schedule
Hugh turnover means most people are still in the training phases so you can be expected to carry out 2-3 people’s jobs at once
Poor payStarbucks Barista, November 2022
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Best thing
I really love the people i work with
Worst thing
Rude teenagers, always closing shifts, ask too much of my position, pay could be better
Starbucks Supervisor, November 2022
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Best thing
My team is lovely, and theoretically we’re well looked after
Worst thing
My store ma
Starbucks Barista, October 2022
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Best thing
People are friendly ,calm and relaxing atmosphere when not busy
Worst thing
Rude customers
Starbucks Barista, October 2022
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Best thing
Great for people who like coffee
Fun work environment
Good teamWorst thing
Pay should be more
No team building exercises
Shop open on all holidays (Christmas, New Year’s Eve etc)Starbucks Barista, October 2022
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Best thing
Team, perks, and skills learned
Worst thing
Can be stressful, lots of cleaning
Starbucks Barista, October 2022
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Best thing
The pay
Worst thing
The workload, time constraints, customers, stress
Starbucks Barista, September 2022
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Best thing
some staff members
Worst thing
certain staff members
Starbucks Supervisor, September 2022
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Best thing
The staff
The atmosphereWorst thing
Stress
The inability to refuse service regardless of how we get treated
The endless targets and expectations which in the long run aren’t maintainable
Upper managementStarbucks Supervisor, September 2022
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Best thing
The team I work with, the pay, the benefits and the supportive atmosphere
Worst thing
How stressful it gets when it'd busy and stress due to not having enough staff sometimes
Starbucks Barista, August 2022
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Best thing
Pay, work people.
Worst thing
To much stress because uber, deliveroo and just eat is always busy.
Starbucks Supervisor, August 2022
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Best thing
You get some really nice regulars and can have a nice conversation with them. If you like the people you work with, you can also have a laugh with them.
Worst thing
When it gets busy, people are stressed (including myself). You can also get really nasty customers who kick up a fuss
Starbucks Barista, August 2022
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Best thing
Pay, Benefits, Collegues, Holiday pay, proper breaks
Worst thing
Understaffed shifts, Hard to change availability and book holiday, Managers hardly answer emails
Starbucks Barista, August 2022
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Best thing
The people I work with
Worst thing
Very little opportunity to progress my overall career internally
Starbucks Barista, August 2022
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Best thing
The people I work with.
The regular customers.Worst thing
Rate of pay.
The managers way or no way.
9:30pm finishes. 5:30am starts.Starbucks Barista, August 2022
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Best thing
making the drinks and learning
Worst thing
working with the team
Starbucks Barista, August 2022
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Best thing
The team you work with
Worst thing
the pay, no sick pay and cant always get time off
Starbucks Barista, August 2022