Starbucks

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Starbucks is a coffee shop chain. They serve American-style coffee.

starbucks.co.uk

Starbucks job reviews

Showing 194 reviews

  • Best thing

    The team is amazing

    Worst thing

    upper management not listening to us

    1.8

    Starbucks Supervisor, May 2023

  • Best thing

    The people and regular customers,

    Worst thing

    Hours and not enough staff when it’s busy

    2.4

    Starbucks Supervisor, May 2023

  • Best thing

    the work colleagues

    Worst thing

    having to apologise for how members of the public treat/talk to you. having an unapproachable manager who talks to you in an unpleasant manner for the majority of the time you work with them. being unable to take sick days without being made to feel bad for them and lastly having to travel to different stores much further away than the one you’re based at in order to get stock but are not allowed to ask for petrol money instead made to feel bad about even considering that in the first place

    2.0

    Starbucks Barista, May 2023

  • Best thing

    Working with some of the colleagues and talking to the lovely regulars and being able to do latte art

    Worst thing

    Being over worked, understaffed and under appreciated

    1.1

    Starbucks Supervisor, May 2023

  • Best thing

    Very fun environment to work in. The people are lovely, the free drinks and perks are great!

    Worst thing

    A lot of pressure applied without much recognition for hard work.

    7.6

    Starbucks Shift supervisor, April 2023

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  • Best thing

    My coworkers are all amazing people

    Worst thing

    Only a few shifts a week

    9.8

    Starbucks Barista, April 2023

  • Best thing

    The social aspect

    Worst thing

    The awful management and often being overworked

    1.8

    Starbucks Barista, April 2023

  • Best thing

    Free drinks

    Worst thing

    The aggression from customers

    7.0

    Starbucks Barista, April 2023

  • Best thing

    My team in my store is amazing and my instore manager cares about us

    Worst thing

    Higher ups don’t seems to care too much

    6.0

    Starbucks Barista, April 2023

  • Best thing

    Nice job
    Lovely management
    Free drinks
    Nice enviroment

    Worst thing

    Stressful during rushes
    Zero hour contract
    Would prefer monthly rota

    8.0

    Starbucks Barista, April 2023

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  • Best thing

    Free drinks and nice people

    Worst thing

    Low pay

    5.5

    Starbucks Barista, April 2023

  • Best thing

    Free coffee, no uniform (just have to wear an apron), guaranteed hours

    Worst thing

    Upper management using fear tactics to threaten staff into working to the point of exhaustion "we will close the store if XYZ profits aren't up" etc, despite being consistantly busy, selling out. Sometimes the shift supervisors were being bullied by management to secretly clock out the baristas if there was a lot of cleaning to get done, so we wouldn't be paid for the time when we HAD to stay a couple hours extra at the end to close the store. End stage capitalism vibes

    1.2

    Starbucks Barista, April 2023

  • Best thing

    Talking with people

    Worst thing

    Big delivery , waking up at 3 in the morning, back pain for stand all the day

    3.4

    Starbucks Supervisor, April 2023

  • Best thing

    Free drinks on shift
    Good team
    They put effort into constantly trying to improve the way things run

    Worst thing

    All depends on your area managers and your franchise , head office incentivise managers to reduce labour, cut expenses and overall don’t seem to care about how the store runs/feels unless it contributes to their bonus.
    The amount of questions you have to ask at the till is ridiculous
    Customers often treat you with disrespect and hostility over things which are outside of your control. I often am made to feel stupid either by head office or customers every shift .

    4.1

    Starbucks Assistant manager, March 2023

  • Best thing

    Leaving at the end of the shift

    Worst thing

    The customers and management

    1.8

    Starbucks Assistant manager, March 2023

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  • Best thing

    Free drinks

    Nice customers

    Worst thing

    Constant pressure from management
    Often unfair treatment/ favouritism

    Not enough training
    I don't get a share of tips

    1.1

    Starbucks Barista, March 2023

  • Worst thing

    Customers and incompetent upper management

    3.7

    Starbucks Barista, March 2023

  • Best thing

    The people I work with, lovely customers, constantly on the mover

    Worst thing

    Head office have no idea what happens in theirs stores.
    Just Eat and Uber are a nightmare, systems don’t communicate properly.
    Other stores might not appreciate help when given to them.

    7.3

    Starbucks Shift supervisor, March 2023

  • Best thing

    You get coffee

    Worst thing

    Management, timing, overall Starbucks

    2.8

    Starbucks Barista, March 2023

  • Best thing

    Customer and colleaugue interaction, making beverages,

    Worst thing

    Difficult customers, over-busy

    8.2

    Starbucks Barista, February 2023

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  • Best thing

    Free food & drinks on shift and 30% all stuff when you arent working.

    Worst thing

    Sickness policies, bad management, bad recruiting, high staff turn over, no progression unless friends with a manager.

    3.4

    Starbucks Supervisor, February 2023

  • Best thing

    -Free drinks on shift
    -flexible during uni breaks so i can go home

    Worst thing

    -staff gossip a lot and are really rude
    -0 support

    2.6

    Starbucks Supervisor, February 2023

  • Best thing

    Staff are all friendly and we are a close knit team.

    Worst thing

    The area we are placed in has a common problem with teenagers causing damage to the property and harassing staff ( however management has taken steps to make sure we are safe during the later shifts )

    9.4

    Starbucks Supervisor, February 2023

  • Best thing

    good money

    Worst thing

    toxic work place

    2.6

    Starbucks Barista, January 2023

  • Best thing

    Regular friendly customers.

    Worst thing

    Short staffed
    Rude customers
    Sometimes evening shifts can be annoying being away from family.
    Sometimes fall outs and bitching between staff members.

    5.5

    Starbucks Barista, January 2023

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  • Best thing

    Not much, sometimes you make friends with the colleagues

    Worst thing

    Rude management, don’t care for their staff, they expect you to drop dead for this job

    1.8

    Starbucks Barista, January 2023

  • Best thing

    The team I work with, the friends I’ve made through work.

    Worst thing

    Short notice of shifts, stressful environment, no staff meals unless you’re a supervisor, sometimes doing the job of three people, short staffed, no training given. Very toxic environment in terms of gossiping, hard to contact management, upper management and supervisors avoid being on the floor helping their team.

    1.9

    Starbucks Barista, January 2023

  • Best thing

    The staff i work with. Easy job

    Worst thing

    Has no AC or heating unit.
    Dont get food for lunch when other companies do.

    8.6

    Starbucks Supervisor, December 2022

  • Best thing

    The people, my team and how they are as a person

    Worst thing

    Very, very stressful. Very, very busy and is not enough for necessities or my rent.

    6.0

    Starbucks Barista, December 2022

  • Best thing

    Pay above average for the same role in other competitors. Very good benefits

    Worst thing

    Can get really busy and stressful

    5.5

    Starbucks Supervisor, December 2022

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  • Best thing

    Learning to be more confident and gaining transferable skills

    Worst thing

    Lack of holiday
    Lack of staff
    A free meal on a long shift would be nice, 7am till 5 or 6pm.

    1.8

    Starbucks Barista, December 2022

  • Best thing

    The people i work with

    Worst thing

    When it gets busy it puts you under pressure

    9.7

    Starbucks Barista, November 2022

  • Best thing

    The team other than management

    Worst thing

    Management

    1.5

    Starbucks Employee, November 2022

  • Best thing

    Making products can be fun on occasion

    Worst thing

    Monotonous and on feet for long periods of time
    Rude and demanding customers, the same can be said for a few members of management
    Extremely high turnover
    Constantly chancing schedule
    Hugh turnover means most people are still in the training phases so you can be expected to carry out 2-3 people’s jobs at once
    Poor pay

    1.3

    Starbucks Barista, November 2022

  • Best thing

    I really love the people i work with

    Worst thing

    Rude teenagers, always closing shifts, ask too much of my position, pay could be better

    6.0

    Starbucks Supervisor, November 2022

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  • Best thing

    My team is lovely, and theoretically we’re well looked after

    Worst thing

    My store ma

    2.8

    Starbucks Barista, October 2022

  • Best thing

    People are friendly ,calm and relaxing atmosphere when not busy

    Worst thing

    Rude customers

    6.4

    Starbucks Barista, October 2022

  • Best thing

    Great for people who like coffee
    Fun work environment
    Good team

    Worst thing

    Pay should be more
    No team building exercises
    Shop open on all holidays (Christmas, New Year’s Eve etc)

    7.8

    Starbucks Barista, October 2022

  • Best thing

    Team, perks, and skills learned

    Worst thing

    Can be stressful, lots of cleaning

    7.5

    Starbucks Barista, October 2022

  • Best thing

    The pay

    Worst thing

    The workload, time constraints, customers, stress

    3.4

    Starbucks Barista, September 2022

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  • Best thing

    some staff members

    Worst thing

    certain staff members

    3.2

    Starbucks Supervisor, September 2022

  • Best thing

    The staff
    The atmosphere

    Worst thing

    Stress
    The inability to refuse service regardless of how we get treated
    The endless targets and expectations which in the long run aren’t maintainable
    Upper management

    5.0

    Starbucks Supervisor, September 2022

  • Best thing

    The team I work with, the pay, the benefits and the supportive atmosphere

    Worst thing

    How stressful it gets when it'd busy and stress due to not having enough staff sometimes

    9.3

    Starbucks Barista, August 2022

  • Best thing

    Pay, work people.

    Worst thing

    To much stress because uber, deliveroo and just eat is always busy.

    9.0

    Starbucks Supervisor, August 2022

  • Best thing

    You get some really nice regulars and can have a nice conversation with them. If you like the people you work with, you can also have a laugh with them.

    Worst thing

    When it gets busy, people are stressed (including myself). You can also get really nasty customers who kick up a fuss

    8.0

    Starbucks Barista, August 2022

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  • Best thing

    Pay, Benefits, Collegues, Holiday pay, proper breaks

    Worst thing

    Understaffed shifts, Hard to change availability and book holiday, Managers hardly answer emails

    6.4

    Starbucks Barista, August 2022

  • Best thing

    The people I work with

    Worst thing

    Very little opportunity to progress my overall career internally

    3.4

    Starbucks Barista, August 2022

  • Best thing

    The people I work with.
    The regular customers.

    Worst thing

    Rate of pay.
    The managers way or no way.
    9:30pm finishes. 5:30am starts.

    3.0

    Starbucks Barista, August 2022

  • Best thing

    making the drinks and learning

    Worst thing

    working with the team

    1.1

    Starbucks Barista, August 2022

  • Best thing

    The team you work with

    Worst thing

    the pay, no sick pay and cant always get time off

    5.5

    Starbucks Barista, August 2022