Starbucks
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DismissStarbucks is a coffee shop chain. They serve American-style coffee.
starbucks.co.ukStarbucks job reviews
Showing 193 reviews
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Best thing
Making drinks
speaking to polite customersWorst thing
cleaning
dealing with rude customers
making mistakes oftenStarbucks Barista, January 2025
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Best thing
Some of the staff I work with
Worst thing
Managers
Starbucks Barista, January 2025
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Best thing
I’m fortunate enough to work with a great group of staff. Store Management are great and understanding. Flexible around student schedules.
Worst thing
No longer aloud to take tips, company used to take them, now we’re not allowed to accept them at all. Bad pay, especially for the amount of practice you need. Can be very stressful during peak times.
Starbucks Barista, January 2025
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Best thing
staff discount
the teamWorst thing
rushes can get stressful
Starbucks Barista, December 2024
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Best thing
The people
Worst thing
When it’s too quiet and cleaning toilets
Starbucks Barista, December 2024
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Best thing
The pay is great and the team is also very welcoming and friendly.
Worst thing
There is very high expectations with very little respect returned from the franchise that owns my store. We also feel very underfunded sometimes for the amount of money we bring to them.
Starbucks Supervisor, November 2024
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Best thing
Early access to promotional drinks, the atmosphere and getting to practice latte art.
Worst thing
The dress code, the corporate standards and the lack of respect from higher ups.
Starbucks Barista, November 2024
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Best thing
The people there will keep you safe (if you've got the right people working with you,)
Worst thing
Stressful environment
antisocial partnersStarbucks Barista, November 2024
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Best thing
Free drinks
Worst thing
Stress, treated like nothing,ignored.
Starbucks Barista, October 2024
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Best thing
People you work with and some customers
Worst thing
Rude customers and slightly unsociable hours for a coffee shop 6-10
Starbucks Barista, October 2024
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Best thing
Free drinks, able to be creative. Easy to get holidays - quite flexible.
Worst thing
Hard to take time off during Christmas. Pay isn’t great.
Starbucks Employee, October 2024
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Best thing
The team that I work with, the job itself is a fun and enjoyable job.
Worst thing
The company as a whole, managers constantly on power trips, made to feel bad if you phone in sick, always understaffed, expected to pick up the slack of others.
Starbucks Barista, October 2024
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Best thing
The pay
Worst thing
Only having one week in advice to know my shift
Starbucks Manager, September 2024
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Best thing
Some of the people you work with are nice and you get a free staff drink
Worst thing
Management don’t listen and aren’t really capable of being managers, it is quite cliquey and it can be seen and felt
Starbucks Barista, September 2024
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Best thing
Some of the people are really nice and I live creating new drinks and providing good quality service
Worst thing
That I never get to make the drinks I always get put serving and some of the people who have worked their longer than me push me around.
Starbucks Barista, August 2024
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Best thing
The whole customer experience
Worst thing
We need a major renovation as a unit
Starbucks Team member, August 2024
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Best thing
Promotion
Worst thing
Hard to get bonus and unrealistic targets
Starbucks Store manager, August 2024
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Best thing
Some of the staff making drinks is fun and the discounts are quite good
Worst thing
Stressed underpaid overworked and management are terrible
Starbucks Shift supervisor, August 2024
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Best thing
Free drinks while on shift
Worst thing
Drive thru
Starbucks Barista, August 2024
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Best thing
The team I work with
Worst thing
The manager
Starbucks Store Coffee Master, July 2024
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Best thing
Some of the people that you work with
Worst thing
The manager
Starbucks Head Barista, April 2024
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Best thing
Making drinks
Worst thing
The pay, the stress
Starbucks Barista, April 2024
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Best thing
My coworkers
Worst thing
Unpaid breaks
work alone when busyStarbucks Barista, April 2024
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Best thing
Free coffees
Worst thing
Stress, not able to make enough money
Starbucks Shift leader, March 2024
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Best thing
The people you worm with
Worst thing
Not a long enough break
Not enough money
Too much tax taken off
Us parents should get more money and benefitsStarbucks Supervisor, February 2024
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Best thing
The best thing about the job is making new friends and learning about the process of making drinks and serving them.
Worst thing
The days tend to get busy easily which can get stressful, customers can also be very rude, foreign students who come into the café can be disruptive. I am usually the one, whenever on shift, to do the cleaning.
Starbucks Barista, February 2024
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Best thing
Some of the baristas on my team were a great laugh and made the job slightly more bareable
Worst thing
Getting up at 3:45am, how rude and entitles stsbrucks customers are, out of touch management who expect too much but have no idea what's actually going on. Only look at numbers, don't think about the staff, constantly understaffed, constantly stressed. Not worth it.
Starbucks Shift supervisor, February 2024
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Best thing
Low entry point; good opportunity to gain experience and social skills
Worst thing
Low salary and being disrespected by higher management (district manager and higher)
Starbucks Supervisor, February 2024
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Best thing
Fairly flexible
Not too difficultWorst thing
Not enough pay to live
No progression
Poor management
Physical pain
Treated like an object by head office and customers
Terrible for mental health
No desirable skills gained for future careerStarbucks Barista, February 2024
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Best thing
People at the job are nice
Worst thing
Districts manger rude and unhelpful same with hr
Starbucks Barista, February 2024
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Best thing
I get a decent wage and it's relatively easy work
Worst thing
The commute and short breaks
Starbucks Supervisor, January 2024
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Best thing
How I love to make coffe for customers
Worst thing
It’s stressful and tiring
Starbucks Barista, January 2024
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Best thing
Friendly colleagues and interacting with regular customers.
Can be fun to make the drinks and experiment with new recipes
Worst thing
Can be very stressful and rushed off feet with not enough staff for busy times
rude customers and busy timesStarbucks Barista, January 2024
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Best thing
The team and the cutomers. Alse the pay is amazing considering itself above the industry rate.
Worst thing
It can get busy from time to time and even with enough people scheduled you can feel the load.
Starbucks Shift supervisor, December 2023
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Best thing
i enjoy the people i work with and the few customers i can make good connections with
Worst thing
the constant stress of up keeping standards all day and if something isn’t good then it’s my fault. i feel very responsible for everything.
Starbucks Barista, November 2023
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Best thing
Employee benefits and the customers are usually very friendly.
Worst thing
The pay and hours.
Starbucks Barrista, November 2023
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Best thing
The free drinks
Worst thing
The management
The other workers
The payStarbucks Waitress, October 2023
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Best thing
Free coffee and friendly cusmotmers
Worst thing
Long hours
Starbucks Barista, October 2023
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Best thing
The friends i have made at work
Worst thing
the poor management, stressful environment, and the way we are spoken to
Starbucks Shift supervisor, October 2023
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Worst thing
Manager doesn't respond to emails.
Supervisors look at emails even though they are meant to be confidential between whoever sends the email and the manager.
Supervisors seem to think they run the store.
Rota changes with 24 hours before a shift.
Rota is rarely more than a week in advance.
Never seen a tip in my life at the place, instead they are spent on pizza for staff meetings that we aren't even paid to attend.Starbucks Barista, September 2023
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Best thing
Staff and manger
Worst thing
Rude customers and busy periods
Starbucks Barista, September 2023
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Best thing
Making coffee
Worst thing
My boss my boss my boss
Starbucks Food Service, August 2023
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Best thing
Money, friendly.
Worst thing
Customers have got worse since lockdown.
Starbucks Supervisor, August 2023
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Best thing
The people I work with, meeting nice customers and regulars, making drinks and having free drinks
Worst thing
Not having enough people on shift, pressure to upsell, not feeling appreciated by higher ups for being a good worker, no job benefits, bonuses or paid leave.
Starbucks Supervisor, August 2023
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Best thing
Interacting with customers and giving them a good experience, and having banter with my colleagues.
Worst thing
Difficult customers, “office politics”, tedious/ unpleasant tasks (cleaning dishes, emptying bins.
Starbucks Supervisor, August 2023
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Best thing
the staff members
Worst thing
the lack of help with stress
Starbucks Barista, July 2023
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Best thing
The perks, the job is enjoyable
Worst thing
The people, the supervisors gossip and discuss private information with other baristas, you’re made to feel guilty about calling in sick
Starbucks Barista, June 2023
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Best thing
Friendly and helpful management/team
Worst thing
Complicated orders
Starbucks Barista, June 2023
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Best thing
It’s fun tbh, the free drinks and the people I work with
Worst thing
Rude customers
Starbucks Barista, June 2023
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Best thing
The team is amazing
Worst thing
upper management not listening to us
Starbucks Supervisor, May 2023