Starbucks job reviews

Showing 121 reviews

• Best thing

  good money

  Worst thing

  toxic work place

  2.6

  Starbucks Barista, January 2023

• Best thing

  Regular friendly customers.

  Worst thing

  Short staffed
  Rude customers
  Sometimes evening shifts can be annoying being away from family.
  Sometimes fall outs and bitching between staff members.

  5.5

  Starbucks Barista, January 2023

• Best thing

  Not much, sometimes you make friends with the colleagues

  Worst thing

  Rude management, don’t care for their staff, they expect you to drop dead for this job

  1.8

  Starbucks Barista, January 2023

• Best thing

  The team I work with, the friends I’ve made through work.

  Worst thing

  Short notice of shifts, stressful environment, no staff meals unless you’re a supervisor, sometimes doing the job of three people, short staffed, no training given. Very toxic environment in terms of gossiping, hard to contact management, upper management and supervisors avoid being on the floor helping their team.

  1.9

  Starbucks Barista, January 2023

• Best thing

  The staff i work with. Easy job

  Worst thing

  Has no AC or heating unit.
  Dont get food for lunch when other companies do.

  8.6

  Starbucks Supervisor, December 2022

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• Best thing

  The people, my team and how they are as a person

  Worst thing

  Very, very stressful. Very, very busy and is not enough for necessities or my rent.

  6.0

  Starbucks Barista, December 2022

• Best thing

  Pay above average for the same role in other competitors. Very good benefits

  Worst thing

  Can get really busy and stressful

  5.5

  Starbucks Supervisor, December 2022

• Best thing

  Learning to be more confident and gaining transferable skills

  Worst thing

  Lack of holiday
  Lack of staff
  A free meal on a long shift would be nice, 7am till 5 or 6pm.

  1.8

  Starbucks Barista, December 2022

• Best thing

  The people i work with

  Worst thing

  When it gets busy it puts you under pressure

  9.7

  Starbucks Barista, November 2022

• Best thing

  The team other than management

  Worst thing

  Management

  1.5

  Starbucks Employee, November 2022

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• Best thing

  Making products can be fun on occasion

  Worst thing

  Monotonous and on feet for long periods of time
  Rude and demanding customers, the same can be said for a few members of management
  Extremely high turnover
  Constantly chancing schedule
  Hugh turnover means most people are still in the training phases so you can be expected to carry out 2-3 people’s jobs at once
  Poor pay

  1.3

  Starbucks Barista, November 2022

• Best thing

  I really love the people i work with

  Worst thing

  Rude teenagers, always closing shifts, ask too much of my position, pay could be better

  6.0

  Starbucks Supervisor, November 2022

• Best thing

  My team is lovely, and theoretically we’re well looked after

  Worst thing

  My store ma

  2.8

  Starbucks Barista, October 2022

• Best thing

  People are friendly ,calm and relaxing atmosphere when not busy

  Worst thing

  Rude customers

  6.4

  Starbucks Barista, October 2022

• Best thing

  Great for people who like coffee
  Fun work environment
  Good team

  Worst thing

  Pay should be more
  No team building exercises
  Shop open on all holidays (Christmas, New Year’s Eve etc)

  7.8

  Starbucks Barista, October 2022

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• Best thing

  Team, perks, and skills learned

  Worst thing

  Can be stressful, lots of cleaning

  7.5

  Starbucks Barista, October 2022

• Best thing

  The pay

  Worst thing

  The workload, time constraints, customers, stress

  3.4

  Starbucks Barista, September 2022

• Best thing

  some staff members

  Worst thing

  certain staff members

  3.2

  Starbucks Supervisor, September 2022

• Best thing

  The staff
  The atmosphere

  Worst thing

  Stress
  The inability to refuse service regardless of how we get treated
  The endless targets and expectations which in the long run aren’t maintainable
  Upper management

  5.0

  Starbucks Supervisor, September 2022

• Best thing

  The team I work with, the pay, the benefits and the supportive atmosphere

  Worst thing

  How stressful it gets when it'd busy and stress due to not having enough staff sometimes

  9.3

  Starbucks Barista, August 2022

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• Best thing

  Pay, work people.

  Worst thing

  To much stress because uber, deliveroo and just eat is always busy.

  9.0

  Starbucks Supervisor, August 2022

• Best thing

  You get some really nice regulars and can have a nice conversation with them. If you like the people you work with, you can also have a laugh with them.

  Worst thing

  When it gets busy, people are stressed (including myself). You can also get really nasty customers who kick up a fuss

  8.0

  Starbucks Barista, August 2022

• Best thing

  Pay, Benefits, Collegues, Holiday pay, proper breaks

  Worst thing

  Understaffed shifts, Hard to change availability and book holiday, Managers hardly answer emails

  6.4

  Starbucks Barista, August 2022

• Best thing

  The people I work with

  Worst thing

  Very little opportunity to progress my overall career internally

  3.4

  Starbucks Barista, August 2022

• Best thing

  The people I work with.
  The regular customers.

  Worst thing

  Rate of pay.
  The managers way or no way.
  9:30pm finishes. 5:30am starts.

  3.0

  Starbucks Barista, August 2022

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• Best thing

  making the drinks and learning

  Worst thing

  working with the team

  1.1

  Starbucks Barista, August 2022

• Best thing

  The team you work with

  Worst thing

  the pay, no sick pay and cant always get time off

  5.5

  Starbucks Barista, August 2022

• Best thing

  making friends with the people that you work with, and getting to try all the food and drinks before customers do

  Worst thing

  i often work from home doing things like food orders and rotas because no one else does them which takes up around an hour of my time a week. When im at work people think im lazy if i sit down to do the rota!

  7.8

  Starbucks assistant manager, August 2022

• Best thing

  The pay and flexibility of shifts

  Worst thing

  The people

  4.7

  Starbucks Supervisor, August 2022

• Best thing

  My colleagues are my favourite thing about my job :)))

  Worst thing

  Certain supervisors have favourites so you end up doing the less enjoyable jobs whenever they’re on shift if you aren’t their favourite.

  You can’t have more than 3 days sick in 3 months otherwise you get punished (even with a doctors note)

  Quite a toxic and bitchy environment.

  4.9

  Starbucks Barista, August 2022

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• Best thing

  Good team to work with

  Worst thing

  Bad customers

  9.0

  Starbucks Barista, August 2022

• Best thing

  I work with wine amazing and friendly people and i enjoy making coffee.

  Worst thing

  Drive thru times can make a shift really stressful and closing down staff have to do a lot more than the motioning star for the same pay.

  5.5

  Starbucks Supervisor, August 2022

• Best thing

  Free bags of coffee a week and able to sample the new drinks.

  Worst thing

  The customers, the amount of work given to you in a small space of time to get it down, the opening hours and SOME of the staff (not management)

  7.3

  Starbucks Supervisor, August 2022

• Best thing

  Possibly the best job I've had, I enjoy being a barista and the pay, as i was underpaid in my last employment.

  Worst thing

  A few management team members are unprofessional and get involved with staff outside of work - including relationships. I heard that previous employees were treated unfairly due to some member's of Management did not like some of the staff's partners and would make fun of it, they would also refuse to put discount on for our family and friends but as it states in our contact, we can apply discount for family/friends, so that goes against our contract. Previous employees are talked about in a disrespectful manner. Many employees left due to new management being appointed around summer last year.

  2.3

  Starbucks Barista, July 2022

• Best thing

  Getting free drinks
  Clocking out

  Worst thing

  Clocking in
  rude customers
  annoying work gossip

  3.5

  Starbucks Barista, July 2022

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• Best thing

  Sometimes you can make someone’s day- you don’t know what’s going on in their day. But you can sometimes make them smile and feel a little better

  Worst thing

  They don’t care about you

  They will work you till you till you die and then replace you with your first born

  This job gave me ptsd

  1.3

  Starbucks Supervisor, July 2022

• Best thing

  The people i work with

  Worst thing

  Management

  6.8

  Starbucks Barista, July 2022

• Best thing

  The staff are the best thing about it! And the regulars are so nice and chatty

  Worst thing

  Stressful and no lunch break. Just when it's quiet.

  7.1

  Starbucks Barista, July 2022

• Worst thing

  Not having a say in the hours that I work

  5.5

  Starbucks Barista, July 2022

• Best thing

  You'll love certain staff until they're forced to leave under the pressure and disrespect from higher ups!

  Worst thing

  You don't matter. You never did.

  2.8

  Starbucks Barista, July 2022

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• Best thing

  Learning full barista training as well as working with a small team allows you to work well, the pace of work is really good, the pay and benefits is really good when working for a corporate store.

  Worst thing

  Franchised stores don’t pay as well and you don’t receive the benefits you would as working for a corporate stores which are usually the stores in the cities. Management at franchises can also be very unhelpful.

  9.6

  Starbucks Barista, July 2022

• Best thing

  The benefits, the pay, the pace

  Worst thing

  Learning all the drinks at first

  8.9

  Starbucks Barista, July 2022

• Best thing

  Making the drinks

  Worst thing

  The unorgansation of the staff and how personal everything can be

  1.3

  Starbucks Barista, July 2022

• Best thing

  I enjoy working with friends

  Worst thing

  Management needs improving however I think this is a store specific thing

  3.7

  Starbucks Barista, July 2022

• Best thing

  Job and opportunity progression

  Worst thing

  Lack of organisation

  8.9

  Starbucks Barista, June 2022

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• Best thing

  Meeting new people and friendship group

  Worst thing

  Stress and not getting enough for what we have to do

  6.4

  Starbucks Supervisor, June 2022

• Best thing

  The people, job role

  Worst thing

  Cleaning. Staying later than rota

  8.2

  Starbucks Barista, June 2022

• Best thing

  Certain staff
  Getting paid

  Worst thing

  Being paid the very last day rather than the last Friday
  No paid breaks
  No meal on shift
  Staff can be disrespectful
  Managers say to depend on others but when it comes down to it they can't be depended upon

  1.7

  Starbucks Supervisor, May 2022

• Best thing

  The team

  Worst thing

  Bad schedule if and poor management

  1.9

  Starbucks Supervisor, May 2022

• Best thing

  My Co workers

  Worst thing

  The limited hours available

  8.0

  Starbucks Barista, May 2022