Starbucks

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Starbucks is a coffee shop chain. They serve American-style coffee.

starbucks.co.uk

Starbucks job reviews

Showing 193 reviews

  • Best thing

    Making drinks
    speaking to polite customers

    Worst thing

    cleaning
    dealing with rude customers
    making mistakes often

    7.3

    Starbucks Barista, January 2025

  • Best thing

    Some of the staff I work with

    Worst thing

    Managers

    2.0

    Starbucks Barista, January 2025

  • Best thing

    I’m fortunate enough to work with a great group of staff. Store Management are great and understanding. Flexible around student schedules.

    Worst thing

    No longer aloud to take tips, company used to take them, now we’re not allowed to accept them at all. Bad pay, especially for the amount of practice you need. Can be very stressful during peak times.

    6.0

    Starbucks Barista, January 2025

  • Best thing

    staff discount
    the team

    Worst thing

    rushes can get stressful

    7.1

    Starbucks Barista, December 2024

  • Best thing

    The people

    Worst thing

    When it’s too quiet and cleaning toilets

    9.4

    Starbucks Barista, December 2024

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  • Best thing

    The pay is great and the team is also very welcoming and friendly.

    Worst thing

    There is very high expectations with very little respect returned from the franchise that owns my store. We also feel very underfunded sometimes for the amount of money we bring to them.

    6.8

    Starbucks Supervisor, November 2024

  • Best thing

    Early access to promotional drinks, the atmosphere and getting to practice latte art.

    Worst thing

    The dress code, the corporate standards and the lack of respect from higher ups.

    8.2

    Starbucks Barista, November 2024

  • Best thing

    The people there will keep you safe (if you've got the right people working with you,)

    Worst thing

    Stressful environment
    antisocial partners

    7.6

    Starbucks Barista, November 2024

  • Best thing

    Free drinks

    Worst thing

    Stress, treated like nothing,ignored.

    1.4

    Starbucks Barista, October 2024

  • Best thing

    People you work with and some customers

    Worst thing

    Rude customers and slightly unsociable hours for a coffee shop 6-10

    3.9

    Starbucks Barista, October 2024

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  • Best thing

    Free drinks, able to be creative. Easy to get holidays - quite flexible.

    Worst thing

    Hard to take time off during Christmas. Pay isn’t great.

    9.4

    Starbucks Employee, October 2024

  • Best thing

    The team that I work with, the job itself is a fun and enjoyable job.

    Worst thing

    The company as a whole, managers constantly on power trips, made to feel bad if you phone in sick, always understaffed, expected to pick up the slack of others.

    5.5

    Starbucks Barista, October 2024

  • Best thing

    The pay

    Worst thing

    Only having one week in advice to know my shift

    2.0

    Starbucks Manager, September 2024

  • Best thing

    Some of the people you work with are nice and you get a free staff drink

    Worst thing

    Management don’t listen and aren’t really capable of being managers, it is quite cliquey and it can be seen and felt

    3.4

    Starbucks Barista, September 2024

  • Best thing

    Some of the people are really nice and I live creating new drinks and providing good quality service

    Worst thing

    That I never get to make the drinks I always get put serving and some of the people who have worked their longer than me push me around.

    2.6

    Starbucks Barista, August 2024

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  • Best thing

    The whole customer experience

    Worst thing

    We need a major renovation as a unit

    5.0

    Starbucks Team member, August 2024

  • Best thing

    Promotion

    Worst thing

    Hard to get bonus and unrealistic targets

    3.2

    Starbucks Store manager, August 2024

  • Best thing

    Some of the staff making drinks is fun and the discounts are quite good

    Worst thing

    Stressed underpaid overworked and management are terrible

    1.0

    Starbucks Shift supervisor, August 2024

  • Best thing

    Free drinks while on shift

    Worst thing

    Drive thru

    5.5

    Starbucks Barista, August 2024

  • Best thing

    The team I work with

    Worst thing

    The manager

    3.0

    Starbucks Store Coffee Master, July 2024

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  • Best thing

    Some of the people that you work with

    Worst thing

    The manager

    2.8

    Starbucks Head Barista, April 2024

  • Best thing

    Making drinks

    Worst thing

    The pay, the stress

    3.5

    Starbucks Barista, April 2024

  • Best thing

    My coworkers

    Worst thing

    Unpaid breaks
    work alone when busy

    1.0

    Starbucks Barista, April 2024

  • Best thing

    Free coffees

    Worst thing

    Stress, not able to make enough money

    6.6

    Starbucks Shift leader, March 2024

  • Best thing

    The people you worm with

    Worst thing

    Not a long enough break
    Not enough money
    Too much tax taken off
    Us parents should get more money and benefits

    2.8

    Starbucks Supervisor, February 2024

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  • Best thing

    The best thing about the job is making new friends and learning about the process of making drinks and serving them.

    Worst thing

    The days tend to get busy easily which can get stressful, customers can also be very rude, foreign students who come into the café can be disruptive. I am usually the one, whenever on shift, to do the cleaning.

    4.5

    Starbucks Barista, February 2024

  • Best thing

    Some of the baristas on my team were a great laugh and made the job slightly more bareable

    Worst thing

    Getting up at 3:45am, how rude and entitles stsbrucks customers are, out of touch management who expect too much but have no idea what's actually going on. Only look at numbers, don't think about the staff, constantly understaffed, constantly stressed. Not worth it.

    2.0

    Starbucks Shift supervisor, February 2024

  • Best thing

    Low entry point; good opportunity to gain experience and social skills

    Worst thing

    Low salary and being disrespected by higher management (district manager and higher)

    8.8

    Starbucks Supervisor, February 2024

  • Best thing

    Fairly flexible
    Not too difficult

    Worst thing

    Not enough pay to live
    No progression
    Poor management
    Physical pain
    Treated like an object by head office and customers
    Terrible for mental health
    No desirable skills gained for future career

    2.6

    Starbucks Barista, February 2024

  • Best thing

    People at the job are nice

    Worst thing

    Districts manger rude and unhelpful same with hr

    3.9

    Starbucks Barista, February 2024

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  • Best thing

    I get a decent wage and it's relatively easy work

    Worst thing

    The commute and short breaks

    4.2

    Starbucks Supervisor, January 2024

  • Best thing

    How I love to make coffe for customers

    Worst thing

    It’s stressful and tiring

    3.4

    Starbucks Barista, January 2024

  • Best thing

    Friendly colleagues and interacting with regular customers.

    Can be fun to make the drinks and experiment with new recipes

    Worst thing

    Can be very stressful and rushed off feet with not enough staff for busy times
    rude customers and busy times

    8.4

    Starbucks Barista, January 2024

  • Best thing

    The team and the cutomers. Alse the pay is amazing considering itself above the industry rate.

    Worst thing

    It can get busy from time to time and even with enough people scheduled you can feel the load.

    9.6

    Starbucks Shift supervisor, December 2023

  • Best thing

    i enjoy the people i work with and the few customers i can make good connections with

    Worst thing

    the constant stress of up keeping standards all day and if something isn’t good then it’s my fault. i feel very responsible for everything.

    4.1

    Starbucks Barista, November 2023

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  • Best thing

    Employee benefits and the customers are usually very friendly.

    Worst thing

    The pay and hours.

    1.9

    Starbucks Barrista, November 2023

  • Best thing

    The free drinks

    Worst thing

    The management
    The other workers
    The pay

    2.0

    Starbucks Waitress, October 2023

  • Best thing

    Free coffee and friendly cusmotmers

    Worst thing

    Long hours

    9.8

    Starbucks Barista, October 2023

  • Best thing

    The friends i have made at work

    Worst thing

    the poor management, stressful environment, and the way we are spoken to

    1.7

    Starbucks Shift supervisor, October 2023

  • Worst thing

    Manager doesn't respond to emails.
    Supervisors look at emails even though they are meant to be confidential between whoever sends the email and the manager.
    Supervisors seem to think they run the store.
    Rota changes with 24 hours before a shift.
    Rota is rarely more than a week in advance.
    Never seen a tip in my life at the place, instead they are spent on pizza for staff meetings that we aren't even paid to attend.

    5.0

    Starbucks Barista, September 2023

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  • Best thing

    Staff and manger

    Worst thing

    Rude customers and busy periods

    4.2

    Starbucks Barista, September 2023

  • Best thing

    Making coffee

    Worst thing

    My boss my boss my boss

    1.9

    Starbucks Food Service, August 2023

  • Best thing

    Money, friendly.

    Worst thing

    Customers have got worse since lockdown.

    8.7

    Starbucks Supervisor, August 2023

  • Best thing

    The people I work with, meeting nice customers and regulars, making drinks and having free drinks

    Worst thing

    Not having enough people on shift, pressure to upsell, not feeling appreciated by higher ups for being a good worker, no job benefits, bonuses or paid leave.

    7.3

    Starbucks Supervisor, August 2023

  • Best thing

    Interacting with customers and giving them a good experience, and having banter with my colleagues.

    Worst thing

    Difficult customers, “office politics”, tedious/ unpleasant tasks (cleaning dishes, emptying bins.

    9.0

    Starbucks Supervisor, August 2023

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  • Best thing

    the staff members

    Worst thing

    the lack of help with stress

    4.6

    Starbucks Barista, July 2023

  • Best thing

    The perks, the job is enjoyable

    Worst thing

    The people, the supervisors gossip and discuss private information with other baristas, you’re made to feel guilty about calling in sick

    5.5

    Starbucks Barista, June 2023

  • Best thing

    Friendly and helpful management/team

    Worst thing

    Complicated orders

    9.0

    Starbucks Barista, June 2023

  • Best thing

    It’s fun tbh, the free drinks and the people I work with

    Worst thing

    Rude customers

    9.9

    Starbucks Barista, June 2023

  • Best thing

    The team is amazing

    Worst thing

    upper management not listening to us

    1.8

    Starbucks Supervisor, May 2023